See all properties

Novotel Zurich City West

4.0 star property
Family-friendly hotel with indoor pool, near Letzigrund Stadium

Choose dates to view prices

Photo gallery for Novotel Zurich City West

Aerial view
Property video
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
1 bedroom, free minibar, in-room safe, desk
Bar (on property)
In the heart of Zurich, Novotel Zurich City West offers a haven of comfort and fun. Unwind with kids in the playground or arcade/game room while you enjoy a meal from The Flave of Zürich restaurant. With an indoor pool, sun loungers, and high-speed WiFi, this eco-certified hotel is perfect for families.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,979
CNY2,116 total
includes taxes & fees
Sep 12 - Sep 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Similar properties

Lounge

Sheraton Zurich Hotel

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 744 reviews
The price is CNY1,666
CNY1,791 total
includes taxes & fees
Aug 29 - Aug 30
Sheraton Zurich Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 4 min drive - 3.1 km
  • Bahnhofstrasse - 4 min drive - 3.1 km
  • Zurich Town Hall - 5 min drive - 3.4 km

Getting around

  • Zurich Airport (ZRH) - 22 min drive
  • Zürich Limmatquai Station - 6 min drive
  • Zurich Altstetten Station - 28 min walk
  • Zürich Central Station - 29 min walk
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk

About this property

Novotel Zurich City West

When you stay at Novotel Zurich City West, you'll be within a 10-minute drive of Letzigrund Stadium and Bahnhofstrasse. Guests can take a dip in the indoor pool or grab a bite to eat at The Flave of Zürich, which serves breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff. Public transportation is just a short walk: Technopark Tram Stop is steps away and Schiffbau Tram Stop is 3 minutes.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 144 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (CHF 25.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

The Flave of Zürich - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 32 per person
  • Early check-in can be arranged for an extra charge of CHF 60 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

  • Self parking costs CHF 25.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich
HELP_OUTLINE

Frequently asked questions

Does Novotel Zurich City West offer free cancellation for a full refund?

Yes, Novotel Zurich City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Zurich City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Novotel Zurich City West?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Zurich City West?

Yes. Self parking costs CHF 25.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of CHF 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 50 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Zurich City West?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (17-min drive) are both nearby.

What is there to do at Novotel Zurich City West and nearby?

Novotel Zurich City West has an indoor pool, a 24-hour fitness center, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Novotel Zurich City West?

Yes, there's an onsite restaurant, The Flave of Zürich.

What's the area around Novotel Zurich City West like?

Novotel Zurich City West is a short 2-minute walk from Technopark Tram Stop and 17 minutes' walk from Letzigrund Stadium.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Zurich City West Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bathroom
Family friendly
Food
Train station
Restaurant
Bed

What guests liked

  • Good food options were available at the property and nearby restaurants. (4 reviews)
  • Breakfast was good with a wide variety of food and excellent options. (11 reviews)
  • The pool was a nice amenity that kids enjoyed and was often described as clean. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Good hotel.
Elio, 2-night trip

10/10 Excellent

The food was great and so were the amenities.
Phenia, 2-night trip

8/10 Good

Comfortable but small room for 4
Maha, 6-night trip

2/10 Terrible

Would not stay here again
Sarah, 1-night trip

8/10 Good

Good: Lobby, Breakfast, clean hallways and rooms. Needs improvement: staff serving breakfast needs more training on how to interact with guests Suggestions: As the room pricing is on the higher side, it would be better if breakfast is included.
Muhammad, 4-night trip

10/10 Excellent

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Brand, 3-night trip

10/10 Excellent

Very good Hotel
Karandeep, 3-night trip

4/10 Poor

My room was smelling musty. Hallways smelled musty. No closet space in the room. I didn’t realize I hooked a hotel that was so old. Lobby was great the restaurant ok.
Anita, 3-night trip

10/10 Excellent

We spend one night in this hotel. Matched with my expectation with a brand name of novetel hotels. Would return in the future.
Jianwei, 1-night trip

10/10 Excellent

Best hotel, 1 minute walk to tram station.
GURPREET, 3-night trip

10/10 Excellent

It was a great stay!
Daniel, 3-night trip

8/10 Good

Nice hotel but the price-quality ratio is not very good.
Johanna, 1-night trip

10/10 Excellent

Great location for easy access in and out of the city without being caught up in the centre. Felt welcomed from check in to checking out, staff were all very polite. Room was a good size with good facilities on site, a very pleasant stay.
James, 4-night trip

10/10 Excellent

We had a god experience.
Rinku, 1-night trip

8/10 Good

Liked the easy 5 minute walk to Hardbrucke rail station. It's in a quiet and safe area of the city. The pool was good although a little on the cool side. The room was quite spacious and comfortable. We slept really well.
Peter, 3-night trip

10/10 Excellent

Clean and great customer service
Azda, 6-night trip

10/10 Excellent

Great place. Good breakfast. And friendly helpful staff
Francisco Javier, 3-night trip

8/10 Good

Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Wansi, 1-night trip

10/10 Excellent

Good
Daniela, 2-night trip

4/10 Poor

I liked the location,the upkeep was also very good ,what i didn't like was staff attitude it was careless and not welcomingat all , the restaurant never answers the phone for room service, the front desk didn’t care at all about that,we booked a room for 2 adultsand 2 kids ,but we got was 4 befs cramped in a small room ,i visit zurich all the time with my family ,i cannot say that i will stay in this novatel .Thank you.
Ali, 2-night trip

6/10 Okay

There was absolutely no facilities which are bare minimum, like - no iron board or coffee machine or water bottles in the room. Staff was not available most of the time to make the sofa bed, and the worst of all - no one picks up the front desk phone. You literally need to walk down to them every time. Breakfast was decent and locality is well connected.
SAURABH, 6-night trip

8/10 Good

Great clean and comfortable hotel

Great stay at a clean, very professionel and comfortable hotel! The bathroom bath could be a tiny bit more clean, but for a clean freak like me it was VERY good stay
3-night trip

10/10 Excellent

Good location
Pedro, 4-night trip

8/10 Good

Had a nice stay. Overall experience is good
Vivek, 4-night trip

8/10 Good

the hotel was nice - it was a tram ride to city center - staff was nice
Michele, 2-night trip