Experience the upscale charm of Mercure Hotel Berlin City West, where a serene garden and terrace await. Guests praise the hotel's overall value, helpful staff, and excellent condition. Enjoy lunch or dinner at WEINLOUNGE restaurant or relax by the seasonal pool with a drink from the bar.
When you stay at Mercure Hotel Berlin City West, you'll be within a 10-minute drive of Kurfürstendamm and Messe Berlin. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at WEINLOUNGE, which serves Regional cuisine and is open for lunch and dinner. Other features include a bar/lounge, a terrace, and a garden. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Siemensdamm U-Bahn is steps away and Rohrdamm U-Bahn is 11 minutes.
At a glance
DONE
Hotel size
119 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite extended parking
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Beach nearby
Use of nearby fitness center
Bicycle rentals nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Seasonal outdoor pool
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
WEINLOUNGE - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
WEINLOUNGE BAR - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Children & extra beds
Rollaway beds are available for EUR 23.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Mercure Berlin City West
Mercure Hotel Berlin City West
Mercure Berlin
Accor Hotel Berlin City West
Accor Hotel Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin
Frequently asked questions
Does Mercure Hotel Berlin City West offer free cancellation for a full refund?
Yes, Mercure Hotel Berlin City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Hotel Berlin City West?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Mercure Hotel Berlin City West?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Berlin City West?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Mercure Hotel Berlin City West?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Hotel Berlin City West and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Mercure Hotel Berlin City West?
Yes, WEINLOUNGE offers alfresco dining and Regional cuisine.
What's the area around Mercure Hotel Berlin City West like?
Mercure Hotel Berlin City West is in Spandau, a short 2-minute walk from Siemensdamm U-Bahn.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.0
Location
8.2
Staff & service
7.0
Property conditions & facilities
Popular mentions
Room
Service staff
Lobby
Breakfast
Subway
Bed
Bathroom
Wifi
Bar
Clean room
Reviews
Verified
10/10 Exceptional
Nov 15, 2025
Great service from the reception, nice rooms.
Kasper Thor
Kasper Thor, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2025
We had a great time, staff was great, food was great, rooms were nice
Jaret
Jaret, 4-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Clean hotel, very friendly staff.
Turkiye
Turkiye, 2-night trip
Verified
8/10 Very good
Jul 28, 2024
Great there is 24h checkin, nice staff, comfortable room and great washing room.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Jun 18, 2025
Hotel is old and cannot hide it but everything works as expected. Bathroom is a little bit creepy. Room was clean and the staff was nice and helpful.
Anna
Anna, 3-night trip
Verified
10/10 Exceptional
Mar 9, 2024
Perfect and very helpful Staff
Rodelio
Rodelio, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2024
very nice staffs
Shenglin
Shenglin, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2024
A lot for your money
Great location with underground just outside. Clean and staff very helpful. Best price in Berlin and even free parking and Wi-Fi, amazing! Will be coming back and would highly recommend.
Ngoc
Ngoc, 1-night trip
Verified
6/10 Good
Feb 15, 2024
staff is very kind but room is little dirty
SE WOONG
SE WOONG, 3-night trip
Verified
8/10 Very good
Oct 18, 2024
it was a good. expirence, everything in order.
in very quiet surroundings
Ángel
Ángel, 4-night trip
Verified
10/10 Exceptional
Aug 9, 2024
Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Maxwell
Maxwell, 1-night trip
Verified
6/10 Good
Oct 6, 2024
Somewhat outdated but comfortable
Comfortable hotel in West Berlin. This hotel feels past its prime and would need remodeling and a serious paint job. But despite that, rooms are comfortable and the bed is fantastic. There is plenty of parking space in the street near the hotel. And the hotel is located a block away from a delicious bakery named U-Bäck. Downtown Berlin is about 25 minutes away by car. There is also a subway stop next to the hotel. Nice staff.
Andreas
Andreas, 7-night trip
Verified
6/10 Good
Jul 19, 2024
Checking in went fine but they charged us a "tourist tax" which were never mentioned while booking. The breakfast were sub-par, mainly because of the slim selection, for example no bacon but hotdogs.
The lock on the door didn't work, but otherwise the room were what one can expect from the priceclass.
Good service from the staff.
Verified traveler
4-night trip
Verified
6/10 Good
Jun 16, 2024
Very expensive for what it is.
This hotel was very expensive for what it was. When we arrived in our room, there was no shampoo or shower gel in the dispensers. I had to ask at reception twice before they were filled. The hotel is located quite far from the centre of Berlin. The swimming pool is not heated and is too cold to enjoy, even on a warm day as it was during our stay. We were the only people in the pool and could only stay in for a couple of minutes before we had to get out due to the low temperature. The wifi is very poor. It is incredibly slow and only worked intermittently. I can't comment on the breakfast as it was not included with our stay (despite the high cost of our room) and was too expensive to pay for separately, so we decided to eat elsewhere. The room was a good size and fairly comfortable, but I can't really recommend this hotel for the reasons mentioned above. If it had been cheaper, it would have been worth it, but not for the price we paid.
Verified traveler
4-night trip
Verified
8/10 Very good
Aug 20, 2025
It was a good stay, the hotel was good but not great but did the job as we were only staying for a few days. Breakfast was good and the staff were all very helpful even with the language challenge
David
David, 3-night trip
Verified
8/10 Very good
Jun 30, 2024
Enjoyed my stay convenient to get to the Olympiastadion and helpful staff
Sebastian
Sebastian, 2-night trip
Verified
8/10 Very good
Jul 8, 2024
Good and nice hotel with all what you need for a short stay
Xander
Xander, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Parking in fron of hotel. U bahn across street. One you have a have a handle on it easy to get around.
Samuel
Samuel, 3-night trip
Verified
6/10 Good
Apr 16, 2025
Quiet. Next to U-Bahn Station. Free parking around the hotel.
Kaj Søholm
Kaj Søholm, 1-night trip
Verified
6/10 Good
Sep 22, 2025
After being there it want the right place to visit Berlin, just a little too far away, but the price reflected that, disappointed that the thing that were advertised weren’t available, although they said the hotel was full, the bar was not open at all during the stay, the advertised access to the gym was not available as they had stopped that, that should be changed. The hotel was ok, but not really nice location. At a £100 pounds a night it was ok.
Paul
Paul, 3-night trip
Verified
6/10 Good
Sep 23, 2025
Apart from being close to the subway, there is nothing much positive about the hotel. Rooms are old, bed and pillows are very soft, bad internet connection (maybe we were in a far corner room). Paid breakfast is just okay. Least value for money
Tom
Tom, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2023
Excellent service
Shivendu
Shivendu, 3-night trip
Verified
4/10 Fair
Aug 31, 2024
It was great, but the WiFi in the rooms didn’t work
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Good
Monaem
Monaem, 2-night trip
Verified
6/10 Good
Mar 24, 2024
Had to change rooms because of bad wifi, shower head wouldn’t stay up, very comfy bed and lovely room though