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Crossroads Inn & Suites

2.5 star property
Hotel within walking distance of Ripley's Aquarium of the Smokies

Choose dates to view prices

Nestled close to Anakeesta and SkyPark, Crossroads Inn & Suites offers a warm welcome with free self-serve breakfast and a cozy lobby fireplace. Unwind at the seasonal outdoor pool or children's pool, stay active in the gym, and enjoy convenient laundry facilities. With helpful staff on hand and free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY511
CNY646 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(144 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Seasonal Fireplace)

Standard Room, 1 King Bed (Seasonal Fireplace) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Seasonal Fireplace)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Fireplace, Jetted Tub

8.8 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub | Premium bedding, desk, blackout drapes, iron/ironing board

LOFT room ,1 king bed with jetted tub

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(6 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is CNY698
CNY787 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Historic Ogle Log Cabin - 5 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Crossroads Inn & Suites

Crossroads Inn & Suites offers a great location, putting you within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Guests can enjoy the seasonal outdoor pool or take advantage of nearby snowboarding. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Limited onsite parking (max 1 space per unit)
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children's pool

What to do

  • Ski lifts nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites offer free cancellation for a full refund?

Yes, Crossroads Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crossroads Inn & Suites?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Crossroads Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crossroads Inn & Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Crossroads Inn & Suites and nearby?

Have fun with nearby winter activities like snowboarding and skiing. Crossroads Inn & Suites also has a seasonal outdoor pool.

What's the area around Crossroads Inn & Suites like?

Crossroads Inn & Suites is a short 6-minute walk from Anakeesta and 7 minutes' walk from Ripley's Aquarium of the Smokies. Travelers say the area is walkable and ideal for skiing.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good and offered a variety of options. (117 reviews)
  • The pool was clean, well-maintained, and a perfect size for families to enjoy. (28 reviews)
  • The hot tubs were a highlight, with many guests enjoying the relaxing experience and finding them to be a wonderful bonus. (19 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Breakfast
Service staff
Bed
Parking
Bathroom
Elevator
Fireplace
Attraction

Reviews

Verified

10/10 Exceptional

Everything was really nice we were even able to get in our room before 4
Judy, 1-night trip
Verified

10/10 Exceptional

All in all it was great. Location is very convenient for the price.
Warren, 4-night trip
Verified

8/10 Very good

Room was spacious and good location to event we needed to be at
Hannah, 2-night trip
Verified

10/10 Exceptional

Clean room, perfect location
Daniel, 3-night trip
Verified

10/10 Exceptional

Clean room and friendly staff
Mary, 2-night trip
Verified

10/10 Exceptional

Clean! Great staff! Quick to everything in Gatlinburg!
Kinsey, 2-night trip
Verified

8/10 Very good

The room was clean and the staff was very courteous.
James, 1-night trip
Verified

10/10 Exceptional

We love this place! The staff is amazing and the location couldn’t be better. You are right on the edge of the strip, steps away from the action but not in the middle of it. The rooms are clean and spacious with 2 bathroom sinks, which comes in handy. This is our go to place whenever we come through here. A perfect home base for hiking all day and then enjoying the town in the evening
Scott P, 3-night trip
Verified

8/10 Very good

Room was clean and up to date. Staff was friendly and helpful, even let us keep our vehicle in parking lot after we checked out so we could go explore the town more. Only down side is they do not have breakfast. Was told by staff they stop it January of this year.
Steve, 1-night trip
Verified

10/10 Exceptional

This is a hidden gem. It is reasonable and you are right off the main road, everything is walkable. They have free parking, the room was clean, the bed was comfortable and had 2 sinks which is nice. I highly recommend them.
Mary, 2-night trip
Verified

10/10 Exceptional

Yes, room was spotless. Enjoyed our stay very much.
Deanna, 1-night trip
Verified

10/10 Exceptional

Hotel was great location! Clean rooms comfortable beds. Employees were great except for ole big man. He was too lazy to get up and get us extra towels and sugar for coffee. He just said they were out. Called back after his shift was over and the other person took care of what we needed. Overall stay was excellent except that. Would stay again!
Shauna, 2-night trip
Verified

10/10 Exceptional

Excellent location and friendly staff
Leslie, 1-night trip
Verified

10/10 Exceptional

Loved the location & the breakfast was good!
Wendy, 2-night trip
Verified

10/10 Exceptional

Staff wonderful and breakfast was great!
Barbette, 5-night trip
Verified

10/10 Exceptional

Clean rooms, great place to walk to restaurants and shopping!
Dayna, 3-night trip
Verified

10/10 Exceptional

Great Hotel with a great staff and great breakfast!
Payton, 1-night trip
Verified

10/10 Exceptional

Clean room, nice staff, excellent breakfast.
Tim, 3-night trip
Verified

10/10 Exceptional

Clean room, great staff
WANDA, 3-night trip
Verified

10/10 Exceptional

Our stay here was very nice. The room was large and very clean. Front desk check in was easy and so was check out!! Would highly recommend place.
Teri, 2-night trip
Verified

10/10 Exceptional

Staff was very friendly and helpful
Deana, 3-night trip
Verified

10/10 Exceptional

Clean, warm, nice room, great location
Tetiana, 1-night trip
Verified

10/10 Exceptional

Very comfortable, clean, modern room. Breakfast was great and more choices than expected.
Marlene, 1-night trip
Verified

10/10 Exceptional

the tub was so clean!
DAISYLEE, 2-night trip
Verified

8/10 Very good

The staff was very nice and the room was clean.
Elizabeth, 5-night trip