The hotel had a nice view, and the room was clean. However, the air conditioning in our room was weak and didn’t cool the space properly. One of the biggest disappointments was the housekeeping and staff service. We asked multiple times for our room to be cleaned, but it was either not done at all or done with reluctance and poor quality – in fact, the room was sometimes returned in worse condition.
The breakfast area looked nice, but the food itself was basic, lacking variety and quality. Worst of all, around 90% of the staff were unfriendly and unprofessional – from the breakfast staff to the reception and the cleaners. Their attitude was often rude, unhelpful, and careless.
Overall, we left the hotel with frustration and disappointment. We will never stay at a Delta hotel again, anywhere in the world, and we would not recommend it to anyone.