Experience the upscale charm of Novotel Sydney West HQ Hotel in Rooty Hill. Enjoy a leisurely breakfast at one of the 6 on-site restaurants, unwind with a stroll through the garden or relax by the indoor pool. The helpful staff and 3 bars make this hotel an ideal retreat.
Located near a train station, Novotel Sydney West HQ Hotel is a great choice for a stay in Sydney. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 33Grill Bar & Dining, one of 6 restaurants, which serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights include 3 bars/lounges, a fitness center, and a terrace. Fellow travelers love the helpful staff.
At a glance
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Hotel size
164 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool is closed from December 20 to January 3 yearly.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
6 restaurants
3 bars/lounges
2 coffee shops
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Children's menu
What to do
Access to nearby indoor pool
Free use of nearby fitness center
Golfing nearby
Working away
Business center
Meeting rooms
Conference center (17222 square feet of space)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Garden
Terrace
Fitness center
An indoor pool
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
33Grill Bar & Dining - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Steak & Oyster Co - This bistro specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chu Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Pizzaperta Manfredi - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
New Town Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 38 per person
Late check-out can be arranged for an extra charge of AUD 100.00 (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Renovations and closures
The following facilities are closed on Christmas Day and New Year's Day:
Fitness facilities
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 40.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ
Frequently asked questions
Does Novotel Sydney West HQ Hotel offer free cancellation for a full refund?
Yes, Novotel Sydney West HQ Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Sydney West HQ Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel Sydney West HQ Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Sydney West HQ Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Novotel Sydney West HQ Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of AUD 100.00 (subject to availability).
What is there to do at Novotel Sydney West HQ Hotel and nearby?
Novotel Sydney West HQ Hotel has 3 bars, an indoor pool, and a fitness center, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near Novotel Sydney West HQ Hotel?
Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine.
What's the area around Novotel Sydney West HQ Hotel like?
Novotel Sydney West HQ Hotel is in Rooty Hill, a short 4-minute walk from Sydney Coliseum Theatre.
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Reviews
Novotel Sydney West HQ Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.0
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast buffet offered a great variety of Western and Asian food with excellent service. (5 reviews)
Parking was easy and free, conveniently located near the property. (3 reviews)
The gym was easily accessible and a convenient option for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Spacious room
Food
Bathroom
Shower
Bed
Parking
Location
Reviews
Verified
10/10 Exceptional
Apr 16, 2026
The room was very clean, tidy and the kids loved it. The staff were approachable and the breakfast was lovely😍
Kathy Lyn
Kathy Lyn, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Great facilities
Norman
Norman, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Great location with clean facilities
Emil
Emil, 2-night trip
Verified
8/10 Very good
Jan 8, 2026
Great location, ample parking, we liked the amenities in the compound i lncluding gym, pool, timezone, and bowling.
Irene
Irene, 4-night trip
Verified
8/10 Very good
Nov 17, 2025
Clean rooms spacious friendly staff
Raymond
Raymond, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Very nice, well appointed & spacious rooms. Great location for our trip. Highly recommend!
Darren
Darren, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Everyone was nice.
Jessica
Jessica, 3-night trip
Verified
8/10 Very good
Oct 17, 2025
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Ashika
Ashika, 6-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Very good stay. Managed to get tickets to Cirque Alice. Large clean modern room.
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Clean room. Friendly staff
Vijayarengan
Vijayarengan, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Easy parking, great dinner and breakfast options, nice clean rooms
Tess
Tess, 1-night trip
Verified
8/10 Very good
Oct 3, 2025
Very Clean Rooms. Very nice Hotel.
Maria
Maria, 3-night trip
Verified
8/10 Very good
Nov 27, 2025
Not a bad hotel for an average area, great dining options in the RSL connected to the hotel, awesome steak restaurant and the woodfired pizza is great, nice atmosphere as well.
Hotel could do with some small updates, towels were thin and felt tired, bed was comfy and rooms are big
Salvatore
Salvatore, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Very good experience!
Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
moh farhad
moh farhad, 3-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Very easy free parking , spacious and very clean room. Very convenient to West HQ and the Colusium for a concert. Plenty of variety at breakfast and food was hot which doesn’t always happen at a buffet. We would happily stay here again.
Kayleen
Kayleen, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Nice big room , cheap breakfast convenient if going to the club for a show
Russell
Russell, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Overly large room that was very comfortable. Easy access to dining areas in club next door and entertainment venues
Donna
Donna, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Good for Families
Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Lale
Lale, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
On arrival the staff member was extremely welcoming and helpful, we will be returning
Vanessa Lee
Vanessa Lee, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2024
Room was clean, staff very friendly and facilities were amazing.
Natasha
Natasha, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Staffs are so lovely and friendly. Convenient.
Selina
Selina, 2-night trip
Verified
8/10 Very good
Nov 20, 2023
Spacious rooms, great food options
Janice
Verified
10/10 Exceptional
Oct 7, 2025
Great hotel, very clean, comfy bed nice big room, lots of parking and very convenient to train station and bus also walker able to the shops, nice heat pool, big gym which I didn’t have time to use it, great food too. Great staff very friendly and helpful and thanks for the compliment I had in my room ( soft drinks for the 5 days ) I was staying. I had a great time staying in Novotel Hotel, I highly recommended to everyone.