Bachleda Hotel Kasprowy**** offers a mountain retreat with a poolside bar, rooftop terrace, and garden. Enjoy ski-in/ski-out access, international cuisine at one of the three restaurants or relax with treatments like body scrubs at Spa & Wellness Kasprowy.
Shrine of Our Lady of Fatima - 17 min walk - 1.5 km
Krupowki Street - 5 min drive - 1.8 km
Gubalowka Market - 5 min drive - 1.8 km
Getting around
Poprad (TAT-Poprad - Tatry) - 92 min drive
John Paul II - Balice Airport (KRK) - 121 min drive
Zakopane Station - 10 min drive
Nowy Targ Station - 30 min drive
Tatranska Lomnica Station - 61 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Kryjówka Bistro - 8 min drive
Gazdowo Kuźnia - 7 min drive
STRH - 9 min drive
Pstrąg Górski - 9 min drive
Browar Gwarno - 7 min drive
About this property
Bachleda Hotel Kasprowy****
With ski-in/ski-out access, Bachleda Hotel Kasprowy**** allows you more time for downhill skiing and snowboarding, plus you'll be just a 5-minute drive from Krupowki Street. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Grand Kasprowy, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a rooftop terrace. Ski passes, storage, rentals, and lessons are also available.
At a glance
DONE
Hotel size
288 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Supervised childcare*
Free children's club
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (PLN 50 per night)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
What to do
Tennis lessons
Beach volleyball
Bicycle tour information
Access to nearby indoor pool
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Working away
Business center
13 meeting rooms
Conference center (10226 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Ski equipment rentals
Ski storage
Facilities
1 building/tower
Built in 1974
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Fireplace in lobby
Television in common areas
Piano
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Thin carpet in public areas
Ski
Ski-in/ski-out access
Ski passes
Downhill skiing
Priority access to ski lifts
Snowboarding
Ski lessons
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Spa & Wellness Kasprowy has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 7 years old are not allowed in the spa.
Dining
Grand Kasprowy - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Banquet Hall Zakopane - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kasprowy Inn - This restaurant specializes in Regional cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lobby Bar Panorama - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of PLN 500 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 150 per pet, per night
Parking
Uncovered self parking costs PLN 50 per night
Pool, spa, & gym (if applicable)
Pool access available from noon to 6:00 PM
Guests under 7 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Kasprowy
Kasprowy Mercure
Kasprowy Zakopane
Mercure Kasprowy
Mercure Kasprowy Hotel
Mercure Kasprowy Hotel Zakopane
Mercure Kasprowy Zakopane
Mercure Zakopane Kasprowy
Zakopane Kasprowy
Zakopane Mercure
Accor Kasprowy Zakopane
Mercure Kasprowy Zakopane Hotel Zakopane
Mercure Zakopane Kasprowy Hotel
Mercure Zakopane Kasprowy
Bachleda Kasprowy Zakopane
Bachleda Hotel Kasprowy**** Hotel
Bachleda Hotel Kasprowy**** Zakopane
Bachleda Hotel Kasprowy**** Hotel Zakopane
Frequently asked questions
Does Bachleda Hotel Kasprowy**** offer free cancellation for a full refund?
Yes, Bachleda Hotel Kasprowy**** does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bachleda Hotel Kasprowy****?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from noon to 6:00 PM.
Are pets allowed at Bachleda Hotel Kasprowy****?
Yes, cats and dogs are welcome. There's a charge of PLN 150 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Bachleda Hotel Kasprowy****?
Yes. Self parking costs PLN 50 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Bachleda Hotel Kasprowy****?
Yes, an airport shuttle is available. The charge is PLN 500 per vehicle one-way.
What are the check-in and check-out times at Bachleda Hotel Kasprowy****?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Bachleda Hotel Kasprowy**** and nearby?
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for some tennis lessons. Additional recreation nearby includes spelunking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Bachleda Hotel Kasprowy**** also has a sauna, a Turkish bath, and an arcade, as well as a picnic area, a garden, and access to a nearby indoor pool.
Are there restaurants at or near Bachleda Hotel Kasprowy****?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Bachleda Hotel Kasprowy**** like?
Bachleda Hotel Kasprowy**** is a short 6-minute walk from Polana Szymoszkowa and 7 minutes' walk from Szymoszkowa Ski Lift.
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Reviews
Bachleda Hotel Kasprowy**** Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.8
Location
7.8
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 30, 2025
Beautiful views and excellent service
Krystyna
Krystyna, 3-night trip
Verified
8/10 Very good
Jul 18, 2025
great facilities
Amazing facilities for families, kids club 10/10 and gym also top notch! Pool offered amazing views. Restaurant in ground floor good but very pricy. Paid 190 EUR for a dinner including be wine for 2 adults and 2 kids.
Only minus was that the over all feel outside is very dated. And family rooms very small and not suitable for 2 adults and 2 kids.
Helene
Helene, 2-night trip
Verified
8/10 Very good
Aug 14, 2024
Amazing views
Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner.
Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.
Katarzyna
Katarzyna, 6-night trip
Verified
8/10 Very good
Feb 3, 2025
Great food but beds uncomfortable
Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back
Martin
Martin, 4-night trip
Verified
8/10 Very good
Jul 7, 2025
Dirty room
Everything was nice and aervice minded staff, reason its not getting higher is that when coming into our room their was food and a bracelet on the floor showing they really havent cleaned the room at all.
Mikael
Mikael, 2-night trip
Verified
8/10 Very good
Jun 24, 2023
This hotel /rooms needs maintenance improvements ASAP.
In our first 24 hour , we had to change 3 times room. Reasons: no A/C in room and bad smell.
Even in our 3rd room there was no water pressure in the shower. A/C was not working properly too.
Workers were very nice.
IZABELA
IZABELA, 4-night trip
Verified
4/10 Fair
Aug 17, 2023
Check in was not very welcoming. A lot of little broken things in the room ex. Broken trash can in the bathroom. The room was very smelly. No iron in the room. There an iron room on the 1st floor but it was very dirty. Breakfasts are far from enjoyable.
elizabeth
elizabeth, 3-night trip
Verified
4/10 Fair
Jul 17, 2024
The condition of the hotel is not Good especially on the floors. Aircon in the room was broken - but we got uprageded room. In the other room there was a strange noice on the 7th floor - like a laundry noise all night. I was informed by the staff that it is even worst on the 4th floor. LOL. We had to pay additionally to enter the spa/outside jacuzzi space. From 7 am they are building a pool or sth so if you want to have a peaceful stay- don’t go there. In the breakfast restaurant some tables and chairs look like from the 90’s. Overall - I would not recommend- this is not 4star hotel that I excpected.
Agata
Agata, 1-night trip
Verified
6/10 Good
May 5, 2022
Good location, nice views
Additional charges for many facilities. Over priced hotel
Verified traveler
2-night trip
Verified
4/10 Fair
Feb 6, 2022
The hotel is located next to a nice slope to Zakopane. Very convenient if your main purpose is skiing or snowboarding. However, there is not much around and you definitely would need a car to enjoy Zakopane. The property has nice amenities, but it is an old building (renovated) and it needs some maintenance (elevators are old and get stuck).
Also, I feel that it’s totally overpriced. The radisson is a nicer property and cheaper. This hotel also charges from 70-100 zl per night per parking. So be ready to pay an extra 100 bucks just for parking if you are staying over 5 nights. This is ridiculous.
The food is good in the hotel. Service is ok, nothing special.
Ivan
Ivan, 6-night trip
Verified
10/10 Exceptional
Dec 12, 2021
Friendly, helpful hotel.
I have been staying at this hotel now for several years, I attend with different groups throughout each year, family groups and groups of friends, both these groups are catered for fantastically by the hotel. This year in particular changes to the UK entry requirements a fit to fly certificate was required, the hotel advised me where to obtain such a test and assisted with me obtaining the certificate on the date of my return home, many thanks again to the hotel and I’ll definitely see you again next year.
Gavin
Gavin, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2021
Super wypoczynek, w super hotelu.
Hotel tylko z zewnątrz straszy, w środku super wystrój, restauracje, spa, baseny.
Gorąco polecam Hotel Kasprowy.
Jedna sprawa by ła słaba i do poprawy, śniadania przez 4 dni te same zimne i na ciepło:
Jajecznica, cienkie parówki, kiełbaska, kaszanka, pankejki, fasolka, boczek.
No dobra sałatka podczas całego pobytu się zmieniła.
Zjeść i najeść dało radę ale bez fajerwerków.
Bar czynny tylko do 22.00.
Ważne wybierajcie pokoje z widokiem na giewont a nie na wzgórze.
Nie zmienia to faktu że jest to bardzo dobry hotel z dobrą restauracją, barem, spa i przemiłą i uczynną obsługą na recepcji jak i panie pokojowe.
Marek
Marek, 4-night trip
Verified
8/10 Very good
Oct 22, 2021
Dejligt sted.
Det var hyggeligt. Der er ok rent ved ankomsten . Men badeværelse rengøres ikke under ophold selv om man krydser af hvad man ønsker gjort .
Det vil være fin service af hotellet at oplyse ved ankomst , at de har en bus som kører ned i byen og andre steder i området.
Men ellers søde og venlige personaler.
Jane Lundby
Jane Lundby, 4-night trip
Verified
6/10 Good
Aug 9, 2021
Un peu déçu. J'ai pris chambre avec vue sur la montagne, nous avons eu vue partielle au 1er etage, avec chambre pas rénovée et sans une vraie clim.
Par contre très bon petit déjeuner.
Verified traveler
2-night trip
Verified
6/10 Good
Oct 2, 2020
Grymt SPA, och bra restaurang på hotellet! Läget är inte det bästa, men absolut värt att stanna där för det mysiga spaat och utsikten från rummet, rummen är små och trånga tyvärr, och många delar på hotellet är fortfarande gamla. Städningen är under all kritik, det drog ner vistelsen. Aldrig varit med om så smutsiga rum
Joanna
Joanna, 1-night trip
Verified
6/10 Good
Sep 22, 2020
Niezły hotel za zbyt wysokie pieniądze
Hotel w porządku, aczkolwiek przy tej wysokości ceny za noc, byłam rozczarowana faktem, że strefa spa była dodatkowo płatna (nikt nie podawał takiej informacji wcześniej).
Ponadto dodatkowe opłaty za parking i za śniadanie spowodowały, noc w tym 3* hotelu była w moim mniemaniu przesadnie wysoka.
W zamkniętej strefie spa brak pryszniców jest dużym minusem
Anna
Anna, 3-night trip
Verified
10/10 Exceptional
Aug 17, 2020
Gorski klimat hotelu
Hotel idealnie oddający górski klimat i to jest ogromny plus. Z zewnątrz nieco wiekowy jednakże w środku nowoczesny, fajny. Super strefa SPA i basen (aczkolwiek jak jest weekend i jest dużo ludzi to dość tłoczno). Minusem jest brak klimatyzacji w pokojach. Ogólnie bardzo pozytywny, blisko do Krupówek nawet na piechotę. Zapewne wrócę przy kolejnej wizycie w Zakopanem co chyba jest najlepszą rekomendacją :)
Karol
Karol, 2-night trip
Verified
6/10 Good
Aug 2, 2020
De städade aldrig vårt rum trots att vi frågade om städningen.
Izabela
Izabela, 2-night trip
Verified
8/10 Very good
Jul 29, 2020
Dårlig service
Fint, stort og rent hotel med vildt smuk udsigt. God morgenmadsbuffet. Pool i kælderen, men med larmende børn - der var et voksen-område, men man skal betale for at komme derind, og det er lidt svært når man står i badetøj og ikke har en pung med. Ingen mulighed for at få regningen skrevet på værelset. Personalet var sure og ikke specielt hjælpsomme. Trak oplevelsen meget ned.
Sara
Sara, 1-night trip
Verified
8/10 Very good
Jan 10, 2020
Gesamtnote 2-
Das Restaurant im Hotel ist TOP, absolut empfehlenswert. Eingangsbereich sehr schön gemacht. Zimmer mit Balkon OK.
Die Sitzgruppen auf den Stockwerken wo die Zimmer sind sollten weg, da hier gerne zur späten Stunde die Gäste sitzen und laut erzählen während andere schlafen wollen. 1x wurde vergessen das Zimmer zu reinigen und mit Handtüchern zu versorgen, 1x waren wir morgens noch im Zimmer und es wurde im Eiltempo (2 min.) "gesaugt und gereinigt". Im Frühstücksraum aber auch im edlen Restaurant "schlecht erzogene Eltern" die ihre Kinder nicht im Griff hatten.
Matthias
Matthias, 4-night trip
Verified
6/10 Good
Nov 12, 2019
I must admit food was good, service was pleasant. However our room was in poor condition, didn't look anything like advertised. Advertised rooms are after renovations and we weren't informed about different standards. That was very disappointing. Overall hotel is clean has nice entrance, swimming pool, and very good location for skiing and walking excursions.
Janusz
Janusz, 3-night trip
Verified
10/10 Exceptional
Sep 2, 2019
Dobrý hotel
Odporučam, boli sme spokokný.
K.R.V. s.r.o.
K.R.V. s.r.o., 3-night trip
Verified
8/10 Very good
Sep 1, 2019
Skvelé raňajky,bohatý výber, pekné tiché izby, dobré služby, blízko centra, hneď pri hotely termálne kúpalisko aj vlek. Mínusom bolo platené parkovisko. Radšej mala byť cena parkovného v cene ubytovania, takto sa zybtočne strápňujú pýtanim peňazí, za niečo, čo je štandard v iných hoteloch. A tiež župany za depozit vo wellnese. Kto chodí s peniazmi do wellnesu? Takže sme museli behať po hotely a zháňať cash, keď dnes už všetko platíme kartami. Inak skvelý hotel a určite sa sem znova vrátime.
Michal
Michal, 2-night trip
Verified
10/10 Exceptional
Aug 20, 2019
Great hotel and great staff.
Vito
Vito, 3-night trip
Verified
8/10 Very good
Jul 22, 2019
Vandringar kring Zakopane
Spa, bad och gym var väldigt bra. Mycket bra frukost. Fin utsikt mot Tatrabergen. Lätt att ta sig till Zakopane med buss dagtid. Fina vandringsleder i bergen. Fick be om städning första dagarna trots att det ingick daglig städning. wi-fi fungerade väldigt dåligt. Svårt att få info på engelska om de olika faciliteterna på fint Spa. Vissa språksvårigheter.