Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Luxury hotel with 2 restaurants, near Johannesburg Zoo

Choose dates to view prices

Perched near Johannesburg Zoo, Four Seasons Hotel The Westcliff, Johannesburg offers an exclusive retreat. Relax at the rooftop terrace or unwind with a deep-tissue massage at the onsite spa. With two outdoor pools and garden views from the restaurants, this luxury boutique hotel is perfect for those seeking tranquility.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • In-room childcare

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CNY3,705
CNY4,303 total
includes taxes & fees
Jun 12 - Jun 13

Why we love this property

Work meets wellness
This hotel blends business amenities with spa indulgences. Tackle tasks at the 24-hour business center, then rejuvenate with massages and sauna sessions.
Culinary paradise
This hotel features 2 restaurants with garden-view dining options and 2 bars. Full breakfast and intimate private dining experiences await food lovers.
Spa sanctuary
The full-service spa offers daily treatments, including aromatherapy and Swedish massages. Guests can unwind in the sauna, steam room, or garden.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Garden View Deluxe Room, 2 Single Beds

  • Garden view
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Garden View Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic View One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Garden View Premier Room

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic View Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic View Premier Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Presidential Suite, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

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About the neighborhood

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193

What's nearby

  • Johannesburg Zoo - 3 min walk - 0.3 km
  • Bernberg Fashion Museum - 3 min walk - 0.3 km
  • Zoo Lake Park - 10 min walk - 0.9 km
  • South African National Museum of Military History - 4 min drive - 1.9 km
  • University of Witwatersrand - 5 min drive - 2.3 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 33 min drive
  • Lanseria Intl. Airport (HLA) - 60 min drive
  • Johannesburg Park Station - 15 min drive
  • Johannesburg Sandton Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Flames Restaurant at Four Seasons Hotel The Westcliff, Johannesburg - ‬1 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Gioia Trattoria - ‬3 min drive
  • ‪The Zoo Lake Sports Club - ‬13 min walk
  • ‪Mike's Kitchen - ‬2 min drive

About this property

Four Seasons Hotel The Westcliff, Johannesburg

  • Four Seasons Hotel The Westcliff, Johannesburg features a rooftop terrace and puts you within a 10-minute walk of Johannesburg Zoo. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Flames Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets stay free (dogs and cats only, up to 44 lbs per pet)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Toys

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (15672 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Flames Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Onsite venue #3 - Overlooking the garden, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 550 per person
  • Airport shuttle service is offered for an extra charge of ZAR 1700 per vehicle (one-way, maximum occupancy 2)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Does Four Seasons Hotel The Westcliff, Johannesburg offer free cancellation for a full refund?

Yes, Four Seasons Hotel The Westcliff, Johannesburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, there are 2 outdoor pools.

Are pets allowed at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, cats and dogs stay free, with a maximum weight of 44 lbs per pet. Food and water bowls are available.

Is parking offered on site at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Four Seasons Hotel The Westcliff, Johannesburg?

Yes, an airport shuttle is available. The charge is ZAR 1700 per vehicle one-way.

What are the check-in and check-out times at Four Seasons Hotel The Westcliff, Johannesburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Four Seasons Hotel The Westcliff, Johannesburg?

No, this hotel doesn't have a casino, but Gold Reef City Casino (9-min drive) and Montecasino (18-min drive) are both nearby.

What is there to do at Four Seasons Hotel The Westcliff, Johannesburg and nearby?

Have fun with activities like hiking, horseback riding, and rafting, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Four Seasons Hotel The Westcliff, Johannesburg also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Four Seasons Hotel The Westcliff, Johannesburg?

Yes, there are 2 onsite restaurants, featuring garden views.

Does Four Seasons Hotel The Westcliff, Johannesburg have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Four Seasons Hotel The Westcliff, Johannesburg like?

Four Seasons Hotel The Westcliff, Johannesburg is a short 6-minute walk from Johannesburg Zoo and 9 minutes' walk from Zoo Lake Park.

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Reviews

Four Seasons Hotel The Westcliff, Johannesburg Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, amazing, and extraordinary with a wide range of options. (8 reviews)
  • The pool facilities are great and offer a wonderful experience with beautiful views. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
View
Room
Location
Food
Season
Trip
Restaurant

Reviews

Verified

10/10 Exceptional

We booked this hotel for our son and his bride. They were absolutely taken aback by the level of service they received and how special they were made to feel. We were given early access to allow the bride to get ready and nothing was too much. The service was exceptional and the pool was exceptional according to them .
Michel, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Friendly staff. Great spa
Simon, 1-night trip
Verified

10/10 Exceptional

The staff was very friendly and helpful
Paul, 3-night trip
Verified

10/10 Exceptional

Amazing hotel

Amazing hotel with amazing staff. Upon arrival until I left, they were so accommodating and made my birthday vacation stay a wonderful and memorable one.
David, 6-night trip
Verified

10/10 Exceptional

Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Leverne, 1-night trip
Verified

10/10 Exceptional

Great service and friendly staff!
Eduardo, 1-night trip
Verified

10/10 Exceptional

Amazing stay

Amazing service, staff can’t do enough for you. Really has a fantastic time.
S, 1-night trip
Verified

10/10 Exceptional

The Johannesburg Four Seasons entire staff, management, front desk, bellmen, housekeeping, hostesses, chefs and wait staff were great. Everyone I came in contact with during my stay had such great energy!
Natalie, 2-night trip
Verified

10/10 Exceptional

The staff was very friendly. They made my African experience very comfortable and very special.
Armando, 4-night trip
Verified

10/10 Exceptional

A wonderfully attentive staff (as always at a Four Seasons) with the hotel set in a beautiful area high up overlooking Joburg and the surrounds
Nigel, 1-night trip
Verified

10/10 Exceptional

One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Warren, 3-night trip
Verified

10/10 Exceptional

The trip was amazing. The service was top-notch. The views are spectacular
1-night trip
Verified

10/10 Exceptional

Unfortunately, we only had one night at this fantastic hotel. While the property itself is beautiful, what truly stands out is the people and the level of service — absolutely impeccable. The hotel is not located in the city center, which was actually a great advantage for us, as we were not planning to explore Johannesburg itself. Its location offers a simply breathtaking view of the surrounding area — the overall setting is truly charming. As we were on our honeymoon, we were welcomed with a special setup in our room, including sweets, flowers, and sparkling wine. It was simply unforgettable. The room is very spacious, with excellent bedding and pillows. The bathroom is also large, and the slippers are extremely comfortable — every detail is thoughtfully considered. We also visited the spa, which is outstanding, and in the evening we enjoyed a tasting menu dinner offered in partnership with Atlas Swift winery — a truly magical experience. Breakfast was another highlight: delicious and complete, with both buffet options and freshly prepared dishes. I tried the full South African breakfast and it was excellent. We will definitely choose to stay here again the next time we are in Johannesburg.
Marcelo Jose, 1-night trip
Verified

10/10 Exceptional

Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Eric, 2-night trip
Verified

10/10 Exceptional

Lovely staff. Nice big room. Great breakfasts. Obviously more expensive than other properties but very secure and nicely located to get to nearby areas. Flames is a nice restaurant although I did eat better elsewhere.
Samuel, 2-night trip
Verified

10/10 Exceptional

Charming hotel set on a cliffside. A real oasis in Johannesburg. Staff were wonderful. Rooms are very comfortable but a bit dated. Spa, gym and pool facilities are great. Have breakfast early in the morning. Beautiful view, and wonderful light.
tasheer, 3-night trip
Verified

10/10 Exceptional

From the minute we arrived we knew this hotel was spectacular. The staff could not have been nicer. They went above and beyond for us, even providing spring water because mineral water was too harsh for us. Our room was beautiful. The cleanliness was top notch. The wait staff, especially Anesu, who also recommended great shopping, and Thembi. We will definitely return
Yvette, 3-night trip
Verified

10/10 Exceptional

Amaze balls

Had a wonderful trip. Amazing stuff, great accommodation with views and wonderful pool. Booked through hotels.com as the garden room I wanted “was not available for a family of 3” on the hotels website but it has ample space and definitely no issue. The welcome cupcakes and pastries were absolute deliciousness. The fruit basket was a great idea. However the plum had rot on it so maybe a pre check on checking in? I look forward to our return visit
Samantha, 1-night trip
Verified

10/10 Exceptional

I rarely write reviews but this hotel exceeded all our expectations. The views, dining options and pool are lovely. There is space to walk after dinner which is such a treat in Joburg. But most of all the staff was just fabulous. We had 2 separate 1 night stays in our lay over days in Joburg and the hotel kindly agreed to keep a bag for us so we don't have to take it on our ongoing journey. On arrival, they checked us in at 9 am and a lovely complimentary breakfast was waiting for us in the room ( I suspect this is based on availability but it was so much appreciated after 10 hour overnight flight). Once we returned for the second night stay we had our bag waiting for us already and exactly the same room with staff even remembering my husband's breakfast order. We have stayed in many places in Joburg but I would struggle to find any that come close to such excellent service.
Verified

10/10 Exceptional

Amazing hotel, everything about our stay was perfect!
Jane, 2-night trip
Verified

10/10 Exceptional

Amazing people, location, service, food, everything.
Jeffrey, 2-night trip
Verified

10/10 Exceptional

Very nice hotel, newly renovated reception. Beautiful place
Steffen, 2-night trip
Verified

10/10 Exceptional

Excellent hotel.
Ike, 2-night trip
Verified

10/10 Exceptional

Enjoyed our stay at the FS.
Gina, 2-night trip
Verified

10/10 Exceptional

Great as always
marcela, 1-night trip