We were awakened at midnight to say a pipe had burst under our room. We were made to get another room and was told our room would be comped. When I approached the front desk they told me I had to contact management. Further, they never brought us towels and we had to contact 2 times before going to get them ourselves. The original suite room we booked was great and we were looking forward to using that jetted tub.
Shelley
Shelley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Hyoung-geun
Hyoung-geun,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 28 日
Hotel Básico de acuerdo a precio
Alexandra
Alexandra,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 28 日
The rooms were old. Breakfast didn't start until 7. Lobby was closed for the night. Will not stay again.
Charlotte
Charlotte,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 11 月 28 日
The room was clean. It is an older hotel. The staff were nice and courteous. The breakfast was unappealing. I decided to just have juice and there was not any juice in the machine. It was too cold to swim so I don't have a review of the pool.