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Playacar Palace All Inclusive

Property class: 4.5
Luxury beachfront property with spa, near Quinta Avenida

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At Playacar Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa del Carmen Maritime Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a poolside bar, a fitness center, and a sauna. The helpful staff and location get great marks from fellow travelers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children's pool
  • Playground on site
  • Private hot tub
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CNY1,803
CNY2,205 total
includes taxes & fees
Aug 23 - Aug 24

Why we love this property

Beach bliss experience
Discover seaside paradise at this all-inclusive resort on a white sand beach. Lounge under umbrellas or dive into nearby water adventures.
Dining trio and drinks
This hotel boasts 3 restaurants and 2 bars for culinary explorers. A free full breakfast starts each day with delectable morning flavors.
Full spa indulgence
Spa escapes include rejuvenating treatments, couples rooms, and soothing massages. A sauna, steam room, and yoga classes complete the wellness experience.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

A modern hotel room with a large bed, a desk with a chair, a television, and a view of the sea.

Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Suite Presidential with Sea View

Premium bedding, minibar (free items), in-room safe, desk

Suite Presidential with Sea View

  • Sea view
  • 114 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

A modern living room with a sofa, armchair, and glass coffee table. A dining area with a table and chairs is visible in the background.

Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

  • Ocean view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

A modern hotel room with a large bed, a desk, a TV, and a view of the ocean.

Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Stay Free

A hotel room with a large bed, a desk with a lamp, a TV, and a dining table with wine glasses.

Superior Deluxe Ocean View with Balcony - Kids & Teens Stay Free

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Two Bedroom Presidential Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

A modern hotel room with a large bed, a desk, a TV, and a view of the ocean.

Superior Deluxe Ocean View - Kids & Teens Stay Free

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

A modern hotel room with a large bed, a bathtub, and a view of the ocean.

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Honeymoon Suite

Premium bedding, minibar (free items), in-room safe, desk

Superior Deluxe Honeymoon Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite - King Size Bed

A modern hotel room with a large bed, a desk, and a view of the ocean.

Superior Honeymoon Suite - King Size Bed

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

A hotel room with two beds, a TV, a desk, and a view of the ocean.

Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

9.0 out of 10
Wonderful
(26 reviews)
  • Partial ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playacar Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Founders Park - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Xaman Ha Aviary - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬6 min walk
  • ‪Carboncitos - ‬7 min walk
  • ‪La Frontera Restaurant Bar - ‬5 min walk
  • ‪Mercado 174 - ‬9 min walk

About this property

Playacar Palace All Inclusive

  • At Playacar Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa del Carmen Maritime Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a poolside bar, a fitness center, and a sauna. The helpful staff and location get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

    • Aerobics
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
    • Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 21-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 49 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 49 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive offer free cancellation for a full refund?

Yes, Playacar Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playacar Palace All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Playacar Palace All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playacar Palace All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Playacar Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 49 per person roundtrip.

What are the check-in and check-out times at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Playacar Palace All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Playacar Palace All Inclusive and nearby?

Have fun with activities like cycling, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Playacar Palace All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Playacar Palace All Inclusive?

Yes, there are 3 onsite restaurants.

Does Playacar Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

What's the area around Playacar Palace All Inclusive like?

Playacar Palace All Inclusive is a short 3-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach. The local area is good for families and and our guests say it is very walkable.

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