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Playacar Palace All Inclusive

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Near Playa del Carmen Maritime Terminal and Main Beach, Playacar Palace All Inclusive offers a luxurious retreat. Relax at the white sand beach or by the pool with swim-up bar; indulge in spa treatments like hydrotherapy and manicures/pedicures. With free breakfast, shopping on site, and 3 restaurants to choose from, this property is perfect for soaking up the sun.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children's pool
  • Playground on site
  • Private hot tub
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CNY2,886
CNY3,516 total
includes taxes & fees
Jun 8 - Jun 9

Why we love this property

Beach bliss experience
Discover seaside paradise at this all-inclusive resort on a white sand beach. Lounge under umbrellas or dive into nearby water adventures.
Dining trio and drinks
This hotel boasts 3 restaurants and 2 bars for culinary explorers. A free full breakfast starts each day with delectable morning flavors.
Full spa indulgence
Spa escapes include rejuvenating treatments, couples rooms, and soothing massages. A sauna, steam room, and yoga classes complete the wellness experience.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free | Premium bedding, free minibar, in-room safe, desk

Superior Walk Out Suite Ocean Front - Kids & Teens Stay Free

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Presidential Suite Ocean View - Kids & Teens Stay Free

  • Ocean view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Booking 4 nights, Get 2 nights at Punta Cana

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Stay Free

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Ocean View with Balcony - Kids & Teens Stay Free

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite

Premium bedding, free minibar, in-room safe, desk

Superior Two Bedroom Presidential Suite

  • Sleeps 6

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Stay Free

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Deluxe Honeymoon Suite

Miscellaneous

Superior Deluxe Honeymoon Suite

  • Sleeps 2

View all photos for Superior Deluxe Ocean View

Coffee and/or coffee maker

Superior Deluxe Ocean View

  • Sleeps 4

View all photos for Superior Deluxe Partial Ocean View

Bathroom amenities | Separate tub and shower, jetted tub, designer toiletries, hair dryer

Superior Deluxe Partial Ocean View

  • Sleeps 4

Superior Governor Suite

  • Sleeps 2

View all photos for Superior Walk Out Suite Ocean Front

Premium bedding, free minibar, in-room safe, desk

Superior Walk Out Suite Ocean Front

  • Sleeps 4

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Honeymoon Suite - King Size Bed

  • Ocean view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

Superior Deluxe Partial Ocean View - Kids & Teens Stay Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(23 reviews)
  • Partial ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Downtown Playa del Carmen
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 3,102 reviews
The price is CNY1,231
CNY1,513 total
includes taxes & fees
May 21 - May 22
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playacar Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Founders Park - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Xaman Ha Aviary - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dick & Willy's - ‬4 min walk
  • ‪La Coronela - ‬4 min walk
  • ‪Tacos Chac Pel - ‬4 min walk

About this property

Playacar Palace All Inclusive

  • At Playacar Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa del Carmen Maritime Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a poolside bar, a fitness center, and a sauna. The helpful staff and location get great marks from fellow travelers.

All inclusive details

  • All-inclusive room rates at Playacar Palace All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

    • Aerobics
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
    • Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 21-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 49 per person (roundtrip)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 49 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Also known as

All Inclusive Playacar Palace

Palace Playacar

Playacar All Inclusive

Playacar Palace

Playacar Palace All Inclusive

Playacar Palace Hotel Playa Del Carmen

Playacar Palace Mexico

Playacar Palace Resort

Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

Playacar Palace All Inclusive Playa del Carmen

Playacar Palace Playa del Carmen

Playacar Palace All Inclusive All-inclusive property

car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive offer free cancellation for a full refund?

Yes, Playacar Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playacar Palace All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Playacar Palace All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playacar Palace All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Playacar Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 49 per person roundtrip.

What are the check-in and check-out times at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Playacar Palace All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Playacar Palace All Inclusive and nearby?

Have fun with activities like cycling, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Playacar Palace All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Playacar Palace All Inclusive?

Yes, there are 3 onsite restaurants.

Does Playacar Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

What's the area around Playacar Palace All Inclusive like?

Playacar Palace All Inclusive is a short 7-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida. The local area is good for families and and our guests say it is very walkable.

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Reviews

Playacar Palace All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The all-inclusive experience offered excellent food, drinks, and amenities with friendly and accommodating staff. (17 reviews)
  • The pool area was great, fun, and well-maintained with friendly and attentive staff. (15 reviews)
  • The spa experience was amazing and a highlight of the stay. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Location
Room
Beach
Restaurant
Drinks
Family friendly
Water
Recreation

Reviews

Verified

10/10 Exceptional

Great location, great food, and friendly hotel staff who went out of their way to ensure everyone had a good time.
Adam, 3-night trip
Verified

10/10 Exceptional

Clean room, staff and good amenities.
Amey, 4-night trip
Verified

10/10 Exceptional

This is the perfect location for the guest that want to go to Cozumel and go out in Playa Del Carmen. The staff and amenities are outstanding! We were very impressed with the food and the alcohol quality. We had a great stay and even became Elite members. PM me for more information We also received the Expedia VIP resort credits
View of the hotel from the Cozumel ferry
Nice cocktails at Momo restaurant
Amazing food
Sophie, 7-night trip
Verified

8/10 Very good

The food was amazing. Staff were all great. It was just very disappointing. There was no beach area that was advertised online in pictures. It has washed away.
Anne, 3-night trip
Verified

8/10 Very good

Very clean hotel with gorgeous views. Absolutely amazing food and exceptional service! Be aware- there is NO beach in front of the hotel!!! From the stairs of the hotel pool you walk straight into the ocean. We were a group of 24 people with small kids. It would be fair to be aware of that situation.
Alexandra, 6-night trip
Verified

10/10 Exceptional

We felt very comfortable and the property is extremely clean. The restaurants are beautiful with great food. The pool is so much fun. We thoroughly enjoyed our stay and will be back.
Erika, 5-night trip
Verified

10/10 Exceptional

This was one of our best family vacation yet. Great options for food. Place was very clean and thr staff were very helpful.
Emmanuel, 5-night trip
Verified

10/10 Exceptional

Great service friendly people shopping area around great vibes
Daniel, 3-night trip
Verified

10/10 Exceptional

The cleanliness of the whole resort was perfect. Our room had excellent services. The food was spectacular. Couldn't ask for friendlier and helpful staff. We had issues with our flight which in turn we kind of got scammed on transportation. Resort public relations went above and beyond to help us and made things spectacular. 100% going back
Ann, 5-night trip
Verified

10/10 Exceptional

Great location and staff was friendly
Moshe, 7-night trip
Verified

10/10 Exceptional

Staff were great and the food was top notch.
Andrew, 7-night trip
Verified

10/10 Exceptional

Good location and excellent staff
Argiris, 14-night trip
Verified

10/10 Exceptional

Excellent location and cleanliness far exceeded our expectations.
Jaime, 4-night trip
Verified

10/10 Exceptional

We loved our stay there. Staff was super nice !
Jessica, 3-night trip
Verified

10/10 Exceptional

Clean,safe all around a very nice place
Sandra, 7-night trip
Verified

4/10 Fair

When our taxi pulled up to the hotel we thought he had come to the wrong place. I guess that was wishful thinking. The pictures absolutely do not represent this hotel. Everything is outdated and tired. They should use real pictures and not airbrushed or photoshopped. If you are used to staying in 5 star this is not it. The staff was very nice and the dinner we had one night there was fine.
Lobby area
Lobby / lounge
NAZ COCO, 1-night trip
Verified

8/10 Very good

The staff, the services, the food, the Spa, the drinks excelent, very friendly staff, great locatiin near of 5ta Avenida with shopping options and just 2 block of PortbofvFerry to go Cozumel , the pool and lobby area just need a little upgrade, this is the only issue about hotel
Neli, 5-night trip
Verified

6/10 Good

Hotel right on beach, great location, good restaurants, nice rooms. One pool which had dirty ring around it, smell from seaweed on beach was very strong (I know it’s nature however did make us feel ill), very little to do at hotel.
Frances, 4-night trip
Verified

10/10 Exceptional

Everything about our 5 night stay was perfect. The resort is super clean, every employee was outstanding, from the check in to the wait staff, recreation staff, housekeeping, and bar tenders.
Sonya Maria, 5-night trip
Verified

8/10 Very good

Good clean small resort that has good food and is easily walkable
Duane, 4-night trip
Verified

10/10 Exceptional

Great food and drinks. Staff is super friendly. I wish there was a better beach area.
Charlotta, 4-night trip
Verified

10/10 Exceptional

I like that recruiting for time share don’t bother you like an another resorts. And the facilities were very nice.
Marcia, 5-night trip
Verified

10/10 Exceptional

Lovely staff. Beautiful property.
candice michelle, 4-night trip
Verified

10/10 Exceptional

Service was outstanding
Christian, 3-night trip
Verified

10/10 Exceptional

We had such a great time, the food was delicious, our room was super clean, all the staff were super nice and welcoming. Eric, ingrid and Perla at the pool, Ivan at Madre Mia restaurant, and of course the people who had our room nice and clean every day. Location was super convenient since we were just close to the ferry tp go to Cozumel and 10 minutes away from Xcaret.
Lady, 5-night trip