Crisol Puerta de Burgos offers a warm welcome in the city center, complete with free WiFi and car rentals on site. Guests can unwind after meetings in one of 7 meeting rooms or relax with newspapers in the lobby.
Crisol Puerta de Burgos is a great choice for a stay in Burgos.
At a glance
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Hotel size
162 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 12 per day)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Room service (limited hours)
Water dispenser
What to do
Beach nearby
Golfing nearby
Working away
7 meeting rooms
Conference space (5380 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
Children & extra beds
Rollaway beds are available for an additional charge
Parking
Self parking costs EUR 12 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos
Frequently asked questions
Does Crisol Puerta de Burgos offer free cancellation for a full refund?
Yes, Crisol Puerta de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crisol Puerta de Burgos?
Sorry, pets aren't allowed.
Is parking offered on site at Crisol Puerta de Burgos?
Yes. Self parking costs EUR 12 per day.
What are the check-in and check-out times at Crisol Puerta de Burgos?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What's the area around Crisol Puerta de Burgos like?
Crisol Puerta de Burgos is in the heart of Burgos, a short 14-minute walk from Plaza de Espana and 17 minutes' walk from Museum of Human Evolution.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
7.6
Location
7.8
Staff & service
7.0
Property conditions & facilities
Popular mentions
Room
Bed
Service staff
Reviews
Verified
4/10 Fair
Nov 20, 2023
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.
Orestes
Verified
6/10 Good
Jan 20, 2025
That is ok for business trip
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
.
Nicole
Nicole, 1-night trip
Verified
2/10 Poor
Jul 24, 2024
It was nothing like the photos. Old, run down, poorly cleaned, old torn curtains, rusty shower. I would never recommend this hotel nor pay this price for such an awful room.
Sara
Sara, 1-night trip
Verified
6/10 Good
Jul 17, 2025
The reception staff were indifferent. The room didn’t have the size of bed I requested. Reception didn’t pick up the phone when I called. When I was moved to another room (eventually), it too had the wrong type of bed.
Gareth
Gareth, 1-night trip
Verified
8/10 Very good
Oct 17, 2024
Close your door from inside
During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Ignasi
Ignasi, 1-night trip
Verified
4/10 Fair
May 19, 2023
Disappointed
The staff were very nice and the hotel was clean.
However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away.
My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered.
My room was very noisy as its next to the road and the windows are single glazed with little soundproofing.
I would not recommend or stay there again.
i
i, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
Hotel viejón, hay que darle un poco de cariño
Sin embargo, bien en general.
Muy buena cama; raro tener tantos espejos en el baño....
EDUARDO
EDUARDO, 1-night trip
Verified
4/10 Fair
Sep 25, 2025
Hotel viejo que necesita renovarse
Juan francisco
Juan francisco, 1-night trip
Verified
8/10 Very good
Aug 5, 2025
Comodo arrivarci in auto, parcheggio gratuiti nelle vicinanze e personale piacevole. OTTIMO RAPPORTO QUALITÀ PREZZO
roberto
roberto, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Super
Nous avons passés un bon séjour (une nuit) dans cette hôtel, chambre bien et petit déjeuner avec pleins de choix.
Fabien
Fabien, 1-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Tres bien
Jacques
Jacques, 1-night trip
Verified
8/10 Very good
Jun 5, 2025
El Hotel esta antiguo, cambiaria las cortinas, pero esta en pleno centro. Deben ponerlo mas moderno.
Antonio
Antonio, 1-night trip
Verified
10/10 Exceptional
May 27, 2025
bon accueil
jean pierre
jean pierre, 1-night trip
Verified
4/10 Fair
May 27, 2025
Las instalaciones tienen mucho tiempo, mucho deterioro en los suelos, baños, etc. todo viejo
CARLOS
CARLOS, 1-night trip
Verified
8/10 Very good
May 22, 2025
buen hotel, pero algo desubicado del centro
todo bien, aunque un poco alejado del centro de Burgos
rafael v
rafael v, 1-night trip
Verified
6/10 Good
May 5, 2025
Hinta ja laatu tasapainossa
Hieman jo käytössä kulunut hotelli, mutta efullinen hinta
Harri
Harri, 1-night trip
Verified
6/10 Good
May 5, 2025
Para renovar
Una parte del hotel muy deteriorada
Emilio
Emilio, 1-night trip
Verified
4/10 Fair
Apr 19, 2025
Hôtel vieillot, heureusement que nous avons été très gentiment surclassé dans une chambre spacieuse au 10 étage..(après avoir refusé la chambre proposée).
Sinon la chambre proposée était cauchemardesques. Le parking est digne d’un film d’horreur..
Désolée pour cette critique !
Les photos sur hotel.com sont celles des chambres supérieures ,il n’y a n’a que quelques unes … alors attention, il vaut mieux prendre un bel hôtel dans la partie ancienne de la ville qui est très romantique.
clara
clara, 1-night trip
Verified
4/10 Fair
Apr 7, 2025
Não é hotel 4 estrelas
Não foi nada bom, não é 4 estrelas. A cama é ruim, o piso não estava limpo. Instalações velhas, muito antigas. C aspecto de sujo. Não tem ar condicionado no quarto.
Verified traveler
2-night trip
Verified
4/10 Fair
Mar 6, 2025
Hotel lamentable
Hotel muy malo. Totalmente viejo y deteriorado. Habitación lamentable con suelo de tarima vergonzoso y todos los enchufes bloqueados, por lo que no puedes ni cargar el móvil o portátil a no ser que desenchufes el minibar. Limpieza muy mejorable
Luis
Luis, 1-night trip
Verified
8/10 Very good
Feb 26, 2025
Buena experiencia
Hotel funcional con trato amable. Hotel bien ubicado. Estancia tranquila.
ANTONIO MOISES
ANTONIO MOISES, 1-night trip
Verified
4/10 Fair
Feb 21, 2025
Mala elección de hotel
Hotel que no es de 4*. Parece que está en decadencia. Las fotografias no corresponden para nada a lo que es la habitación. La limpieza no es buena, las paredes de las habitaciones estan sucias, las baldosas del baño rotas o partidas. Me ha decepcionado que sea un Eurostaars ya que siempre he tenido buenas experiencias con ellos. No repetiré
Francesc
Francesc, 1-night trip
Verified
4/10 Fair
Feb 9, 2025
NO HAY GIMNASIO
Hola, estoy muy descontenta. La elección del hotel fue porque aparece que el hotel tiene gimnasio, cuando preguntamos por el gimnasio, la chica de recepción nos dice que desde la pandemia no lo tienen. Lo peor de todo, es que ya lo saben que en internet aparece que tiene gimnasio, una grande decepción!!!
Miren
Miren, 1-night trip
Verified
8/10 Very good
Feb 4, 2025
Mantenimiento muy mejorable, el personal un 10
La habitacion estaba bien, sin mas, bastante mal cuidado y poco mantenimiento, sobre todo el baño, si te apoyas un poco en el lavabo tienes la sensacion de que se te va a caer encima, las molduras y el suelo cerca de la ducha totalmente hechas polvo, la parte del inodoro solo te separa una mampara con una zona opaca en la zona central, como contrapunto las camas comoda y bastante bien aislado tanto a nivel de temperatura como de ruido, la ventana de la habitacion donde nos quedamos tenia los hidraulicos rotos y no se quedaba abierta, el personal muy amable en todo momento y muy profesional