Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.
At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
At a glance
DONE
Hotel size
480 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
Free children's club
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free covered onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
4 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee shop
Room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Fitness classes
Yoga classes
Archery
Whale-watching nearby
Working away
8 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
3 outdoor pools
Arcade/game room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.
Also known as
Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta
Frequently asked questions
Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with onsite activities like archery and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine.
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.
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Krystal Grand Nuevo Vallarta – All Inclusive Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Buffets
Beach
Restaurant
Booking
Drinks
Family friendly
View
What guests liked
The beach was beautiful, clean, and safe with great views and plenty of loungers available. (67 reviews)
The pools were clean, great, and not overly crowded, with some reviewers particularly enjoying the adult-only pool and the infinity pool on the beach. (96 reviews)
The spa was luxurious and offered amazing massages, but availability was limited. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 24, 2025
Tiene un excelente servicio y un buen ambiente
Carlos Alberto
Carlos Alberto, 3-night trip
6/10 Good
Sep 28, 2025
Regular
Del Spa no puedo opinar, la vista al mar es buena si llegas al área de playa
Socorro
Socorro, 3-night trip
8/10 Very good
Sep 25, 2025
Todo el presonal es muy amable.
Las habitaciones son muy pequeñas pero en general estan limpias y en buen estado.
La comida es buena para el tipo de hotel que es, no es gourmet ni nada pero es buena.
Carlos
Carlos, 3-night trip
8/10 Very good
Jul 4, 2025
Food was amazing & so as the staffs & their service
Pijush
Pijush, 6-night trip
8/10 Very good
Jun 30, 2025
Overall good resort
Samuel
Samuel, 4-night trip
10/10 Exceptional
Jun 9, 2025
We enjoyed our stay.
Sheyla
Sheyla, 2-night trip
10/10 Exceptional
Jul 3, 2025
Had a very pleasant stay! Staff is very friendly and helpful!
Raul
Raul, 3-night trip
8/10 Very good
Jun 29, 2025
Loved pur stay and the staff was amazing
Natalie
Natalie, 5-night trip
10/10 Exceptional
Jun 24, 2025
Beautiful place
Stephanie
Stephanie, 3-night trip
8/10 Very good
Sep 3, 2025
Food was the best
The food was fantastic. Disappointed that they only had one restaurant open all week until our last day! Need upgraded lounge chairs for the adult only pool very weathered. Housekeeping staff amazing, very clean. Little to no entertainment which was disappointing, what they had was geared more towards children.
Kellie
Kellie, 6-night trip
10/10 Exceptional
Jun 26, 2025
Everything was good...customer service...food 10/10...amenities....room was perfect....beach was nice warm and clean. We really love this place
Norma Vargas
Norma Vargas, 2-night trip
10/10 Exceptional
May 14, 2025
very lovely place i loved the pool and the food was amazing
Sofia Aydee Puga
Sofia Aydee Puga, 4-night trip
10/10 Exceptional
Jun 14, 2025
Amazing views, and the staff was super helpful and friendly.
Darlene
Darlene, 4-night trip
10/10 Exceptional
Jun 11, 2025
Food was delicious! Staff were very kind, helpfu, and friendly! Great place to be and stay.
Jose
Jose, 5-night trip
8/10 Very good
Apr 22, 2025
The resort was great
Char
Char, 4-night trip
10/10 Exceptional
Jul 6, 2025
We’ll stay here over and over!!!
We stayed for six nights and enjoyed everything about the hotel.
The food was great, and the people were very friendly!!!
Bertha
Bertha, 5-night trip
8/10 Very good
Jul 25, 2025
Comida excelente.
Atención excelente.
Cuidado en jardines, albercas y playa excelentes
Puntos a mejorar:
En general al hotel le urge una remodelación en habitaciones, muebles (tv y secadora no servían), camastros, etc.
Gabriel Antonio
Gabriel Antonio, 2-night trip
10/10 Exceptional
May 10, 2025
Good food too
Mike
Mike, 3-night trip
10/10 Exceptional
Jun 19, 2025
Staff super nice
rosa maria
rosa maria, 5-night trip
10/10 Exceptional
May 16, 2025
Went for 4 days with the family an I highly recommend it food was good and i had such a good time i will definitely go back ..hopefully soon
Israel
Israel, 4-night trip
10/10 Exceptional
Apr 27, 2025
The food was very good - even the buffet was great every day! We really enjoyed our stay!
Jason
Jason, 6-night trip
10/10 Exceptional
Jun 20, 2025
My first time staying at Krystal Grand resort. I was very impressed with the whole property and amenities. I will definitely come back and recommend to friends and family.
Brenda
Brenda, 3-night trip
10/10 Exceptional
Jun 28, 2025
Love it
jorge a
jorge a, 2-night trip
10/10 Exceptional
May 26, 2025
The staff were very professional and welcoming. The food was great and the rooms were nice and clean.