To start off with, staff were only there from 3pm to 9pm so never actually saw them. Had to pay late check in fee in which we weren’t aware of. All in all the room was nice and was clean. We weren’t given a fresh toilet roll, we ultimately had to buy our own toilet roll because of the lack of staff to ask for it. In the 7 nights we were there no cleaners came in to give us fresh towels, fresh sheets, nothing. One night our electrics and water cut out completely, leaving our phones uncharged and no use of shower in the morning, again due to lack of staff, we couldn’t tell anyone.