The hotel was very well presented and clean, staff were all very friendly. Accommodation was comfortable and the facilities were modern and well designed. The beds were comfortable, however some of the pillows were not firm enough for our liking. It was also a shame that there was no mini fridge in the room to keep drinks cool. The pool, sauna and gym area were great, but it was disappointing that half the pool was closed off due to children's swimming lessons - not something I would expect in a spa hotel and an inconvenience to paying customers. Overall, we enjoyed our stay, but feel these details could make it even better.
Sarah
1 晚结伴旅行
10/10
Good location for exploring the area. Clean rooms and friendly staff. Breakfast was lovely too
Charlotte
2 晚行程
6/10
Average hotel, would’ve been lovely 30 years ago. A bit dated and staff not very professional but it’s clean and basic.
Abigail
1 晚行程
10/10
Lovely hotel. Staff are friendly and helpful - told us what times the spa and restaurant will be more busy and the best time to go. Steam room wasn't working unfortunately. Restaurant food was nice and buffet food was standard. Was good that vegan alternative milk was available too.
MISS
2 晚行程
8/10
Overnight stay to celebrate our first anniversary at nearby Le Manoir. Check in/out was fine, room very clean and great size. Used the bar for a pre dinner drink, couldn't get our original choice as key ingredient missing (staff very apologetic). Didn't use any of the other facilities - spa (unable to get a joint session)/pool (lifeguard training on Fri morning). Staff very polite and helpful
Michael
1 晚行程
8/10
Gill
2 晚行程
10/10
John
2 晚行程
8/10
Shower was fab. Bathroom door did have a problem with staying closed without giving it a big bang. And a drawer in the room on the tv stand kept opening of its own accord. These faults were minor though and would have given 5 stars if not for this. Really enjoyed the buffet breakfast. Dinner menu choices not so good for a vegetarian who doesn’t eat mushrooms. Staff were all helpful. Overall a very enjoyable stay and would thoroughly recommend the hotel. Also conveniently located only a short drive away from the park and ride to Oxford, much easier and cheaper than parking in the city.
Kirstin
2 晚行程
4/10
The beds in the room were like sleeping on a water bed.
The spa was very dirty with cloudy water and lots of grime.
The restaurant had lots of dishes unavailable
真实旅客
1 晚结伴旅行
10/10
Clean
Alasdair
1 晚结伴旅行
10/10
A great stay. The room was lovely and clean and comfortable and we enjoyed the spa and the breakfast
Rebecca
1 晚家庭旅行
4/10
All lovely but really terrible that there is no pool available much of the time. You do not except to have limited use due to swimming lessons, then you allow children in and close it for aqua classes too. Couldn’t get a recent swim! Either advertise at the time of booking that the pool has very limited access or provide refunds.
Iain
1 晚行程
10/10
Joshua
1 晚商务旅行
10/10
Chambre très calme et confortable. Très bon dîner sur place.
真实旅客
1 晚行程
8/10
真实旅客
2 晚行程
6/10
Mr G
1 晚商务旅行
6/10
Generally the hotel was nice, clean and staff friendly. Room was large and very quiet sadly we had an issue with our Bathroom and the water didn’t drain properly making it impossible to have a shower without flooding the bathroom which must have been happening frequently (shown on bathroom door) when we reported it they offered to get maintenance to investigate it the following day. We agreed to stay in the room as this was offered but turns out this was false information as maintenance doesn’t work at weekends? If we had known this information on the first night then we would have swapped rooms but by the time we were informed this seemed pointless. Had to use the spa are to have showers and was hair this really spoilt our trip and we are unlikely to return for this reason. Photos were taken after shower turned off and still standing in about 1 cm of water the max before it spills out of shower tray
Heather
2 晚行程
6/10
So arrived in afternoon 2 x receptionists one with name on it .after waiting for her to actually make conversation.
Room was cold storage heaters didn't work but was given a heater as with our friends room 141 no heating in room
Breakfast no sausages was ok . Room was adequately filled correctly so had to wait before being seated.
Location to where we were visiting was great but hotels needs a good paint and service needs to be improved especially on reception.
Kay
1 晚行程
10/10
Mike
1 晚商务旅行
10/10
The rooms are lovely, warm and very comfortable. We always have a good night sleep staying here.
The pool area was a bit disappointing as the steam room wasn't working at all.