In Stoke on Trent, Hilton Garden Inn Stoke on Trent offers a warm welcome with modern comforts. Guests can unwind in the bar, stay active at the gym, or pick up essentials at the grocery/convenience store. With free WiFi and helpful staff praised by guests for their attentive service.
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
What's nearby
The Potteries Museum and Art Gallery - 3 min walk - 0.3 km
Victoria Hall - 4 min walk - 0.4 km
Regent Theatre - 6 min walk - 0.5 km
Staffordshire University - 18 min walk - 1.6 km
Waterworld - 20 min walk - 1.7 km
Getting around
Manchester Airport (MAN) - 57 min drive
Birmingham Airport (BHX) - 77 min drive
Longton Station - 13 min drive
Alsager Station - 14 min drive
Stoke-On-Trent Station - 22 min walk
Restaurants
Unicorn Inn - 6 min walk
BottleCraft - 6 min walk
Victoria Lounge Bar - 4 min walk
The Slamwich Club - 5 min walk
Restaurant Six - 1 min walk
About this property
Hilton Garden Inn Stoke on Trent
You'll be in a fantastic location at Hilton Garden Inn Stoke on Trent, just a 5-minute walk from The Potteries Museum and Art Gallery and Victoria Hall. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Regent Theatre and Staffordshire University are just a 5-minute drive away. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
140 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 12 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs and cats only, up to 75 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 9.00 per night)
Wheelchair-accessible parking and van parking on site
24-hour offsite parking within 164 ft (GBP 9.00 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
3 meeting rooms
Coworking spaces
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 15 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation, per stay
Parking
Uncovered self parking costs GBP 9.00 per night
Parking is available nearby and costs GBP 9.00 per night (164 ft away; open 24 hours)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent
Frequently asked questions
Does Hilton Garden Inn Stoke on Trent offer free cancellation for a full refund?
Yes, Hilton Garden Inn Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Stoke on Trent?
Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of GBP 20 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Stoke on Trent?
Yes. Self parking costs GBP 9.00 per night.
What are the check-in and check-out times at Hilton Garden Inn Stoke on Trent?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Stoke on Trent and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Stoke on Trent?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Stoke on Trent like?
Hilton Garden Inn Stoke on Trent is in the heart of Stoke-on-Trent, a short 3-minute walk from The Potteries Museum and Art Gallery and 4 minutes' walk from Victoria Hall.
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Reviews
Hilton Garden Inn Stoke on Trent Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Amenities
8.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with good choice and quality, and some guests even enjoyed making their own waffles. (30 reviews)
The property's gym was well-equipped and available for guest use. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Parking
Food
Restaurant
Lobby
Bar
Reviews
Verified
10/10 Exceptional
Apr 18, 2026
Wonderful hotel, very central to everything. Staff went out of their way to assist. Car park only £9 for 24 hours.
Room was modern and a decent size and had everything needed, including a huge comfortable bed.
Would not hesitate to stay again if visiting the area.
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Lovely stay, the staff are friendly. The room was clean and we loved the layout, my children were very happy with the comfortable sofa bed.
Keely
Keely, 1-night trip
Verified
6/10 Good
Mar 28, 2026
Hotel convenient and reasonably priced. Room good except very soft pillows and remote not working.
Anne
Anne, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The hotel and staff were first class, I highly recommend it.
David
David, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2026
I lovely stay in a great location
simon
simon, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Lovely hotel and friendly staff
Bo
Bo, 2-night trip
Verified
8/10 Very good
Mar 31, 2026
The hotel is in a good location , staff were fine , the only issue , we were unable to book a table for dinner on the night we arrived .
Nigel
Nigel, 2-night trip
Verified
8/10 Very good
Jan 30, 2026
Friendly,welcoming staff..Spacious and spotlessly clean room.
William
William, 4-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Birthday stay for my daughter was a lovely stay
Bed 10/10
Bath 10/10
Cleanliness 10/10
Noise level - people coming back on the same floor very loud but nothing else bothered us
Breakfast 10/10 help yourself hot and cold
Good variety
Will definitely be back again
Tara
Tara, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Room was clean and spacious, lovely bright reception and restaurant areas. Had to ask for more pillows and towels as not enough in room at the start but these were sorted straight away. Enjoyed a great breakfast and my son loved the pancakes. Room was extremely hot during the night as heating control wasn't working so went and asked reception in middle of the night and this was sorted. Would stay again as really nice hotel and not too far from alton towers. All staff were polite and helpful.
Tracey
Tracey, 1-night trip
Verified
8/10 Very good
Mar 31, 2026
The hotel is absolutely beautiful. The room could not have been cleaner and the staff were so lovely.
Overall, we were really disappointed with the food. We ate in the restaurant in the evening and didn’t eat our food. We were also disappointed with breakfast.
Laura
Laura, 1-night trip
Verified
8/10 Very good
Apr 9, 2026
Very good and clean hotel overall but had an issue with aircon and the night staff very casually said it can happen again at anytime which wasn’t a very pleasant attitude
Mr Usman
Mr Usman, 2-night trip
Verified
10/10 Exceptional
Apr 2, 2026
Hotel in perfect condition except heating on the whole floor not working
Piotr
Piotr, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Always a pleasure to stay here staff friendly room great breakfast amazing our favourite hotel
Margaret
Margaret, 1-night trip
Verified
8/10 Very good
Mar 2, 2026
Clean and tidy, no fuss and good food - everything I needed. Not happy that the parking charge was not made clear until after booking.
Tim
Tim, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Excellent hotel very clean, staff were very helpful and friendly, good location and free breakfast was amazing
Lorraine
Lorraine, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Mainly the friendly, helpful staff! The room was very good too
Angela
Angela, 1-night trip
Verified
8/10 Very good
Mar 3, 2026
I only really used this place as a stop off, but the room itself was a lovely size and comfortable.
The only thing I’ve marked down on is the price of the products in the reception area. Save yourself a few quid and walk to the Tesco nearby!
Louise
Louise, 1-night trip
Verified
6/10 Good
Apr 5, 2026
Showcases a true decline in Hilton quality. Very poor front desk staff that would barely speak! Poor quality food for breakfast and at the restaurant. Very noisy room in the 6th floor. A loud mechanical sound (perhaps the elevator, though we weren’t next to it) all night made it hard to sleep.
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
The entire hotel was clean, the room was spacious and the breakfast was lovely.
John
John, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
The room was great and the breakfast wonderful, especially the drinks and the waffle I got to make. The gym was a bit disappointing though.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2026
I think It was amazing (over average) but I think there needs to be more tables in the breakfast buffet.Also the chef was very unhelpful for example a lady in front asked if she could have a fried egg without the yolk, and the chef said no.The lady asked why and he said he was too busy to cook.Then she asked when he will be free, he said never. And walked away,
Chi Ching
Chi Ching, 2-night trip
Verified
6/10 Good
Feb 9, 2026
Clean, tidy rooms, good temperature. Restaurant food in need of improvement due to missing a lot of items on the menu
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Very nice room and very nice staff my go to hotel when in stoke again