In the heart of Downtown George Town, Sunway Hotel Georgetown Penang offers a perfect blend of comfort and convenience. Take a dip in the outdoor pool, stay active at the 24-hour gym, or get work done at the 24-hour business center with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
What's nearby
Penang Times Square - 2 min walk - 0.2 km
KOMTAR - 3 min walk - 0.3 km
Swettenham Pier Cruise Terminal - 3 min drive - 2.7 km
Gurney Drive - 3 min drive - 1.9 km
Gurney Plaza - 4 min drive - 3.5 km
Getting around
Penang Intl. Airport (PEN) - 26 min drive
Penang Sentral - 27 min drive
Tasek Gelugor Station - 35 min drive
Restaurants
McDonald's - 3 min walk
Ying Her Kopitiam 银河茶室 - 3 min walk
Restoran Zim Sum 点心之家 - 3 min walk
No 5, Seafood Char Koay Teow (梁少爺5號炒粿條) - 2 min walk
五洲茶室鱼头米粉 - 1 min walk
About this property
Sunway Hotel Georgetown Penang
Sunway Hotel Georgetown Penang puts you just a 5-minute drive from KOMTAR and Gurney Drive. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Also, Gurney Plaza and Penang Hill are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
DONE
Hotel size
250 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Onsite parking limited
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 25 for children
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Also known as
Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town
Frequently asked questions
Does Sunway Hotel Georgetown Penang offer free cancellation for a full refund?
Yes, Sunway Hotel Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunway Hotel Georgetown Penang?
Yes, there's an outdoor pool.
Are pets allowed at Sunway Hotel Georgetown Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunway Hotel Georgetown Penang?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sunway Hotel Georgetown Penang?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Sunway Hotel Georgetown Penang and nearby?
Sunway Hotel Georgetown Penang has an outdoor pool and a 24-hour fitness center.
What's the area around Sunway Hotel Georgetown Penang like?
Sunway Hotel Georgetown Penang is in Downtown George Town, a short 6-minute walk from KOMTAR and 3 minutes' walk from Penang Times Square.
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Sunway Hotel Georgetown Penang Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Bed
Food
Restaurant
Lobby
Breakfast
Cities
Room service
What guests liked
The property is conveniently located near many eateries and restaurants with easy access to food options. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 23, 2025
Great stay with very helpful staff working there
Abigaanan
Abigaanan, 4-night trip
10/10 Excellent
Jul 10, 2025
clean & comfortable hotel to stay. location quite good
Chee Seng
Chee Seng, 3-night trip
10/10 Excellent
May 21, 2025
Great place to stay
Mark
Mark, 3-night trip
10/10 Excellent
Jul 22, 2025
Location is good, but need to improve breakfast menu, very limited options.
Noman Ahmed
Noman Ahmed, 3-night trip
10/10 Excellent
Jul 9, 2025
Service the front door entrance to the room are excellent. Very happy with the stay.
Wai Han Julie
Wai Han Julie, 3-night trip
10/10 Excellent
Jul 12, 2025
Really easy hotel to stay at. Breakfast was lovely, plenty of it. Staff were really helpful and it was cheap and easy for us to stay a few extra hours. They go out of their way to make sure you are happy. Comfortable beds and rooms.
Dawn
Dawn, 5-night trip
10/10 Excellent
Jul 28, 2025
We enjoyed our stay here!
We were able to check in early, provided with a welcoming gift, and throughout our stay all staff were accommodating.
Our room was very spacious for 3 adults and had many toiletries. The bedding was quite comfortable.
Continental breakfast buffet was quite limited for western food expect more Asian cuisine. Alwi always had a smile and was very helpful during breakfast time.
Sahar
Sahar, 4-night trip
10/10 Excellent
Jun 21, 2025
Very convenient & the staffs are very friendly. Good service
Clement
Clement, 4-night trip
10/10 Excellent
Jun 19, 2025
Great location. The room was clean and bed was comfortable. Thanks.
Hong How
Hong How, 2-night trip
10/10 Excellent
Apr 23, 2025
Nice hotel to stay for our medical check up trip to island hospital.
Adityarini
Adityarini, 3-night trip
10/10 Excellent
Mar 6, 2025
Great stay
Great location and staff really professional.
Sylvain
Sylvain, 3-night trip
6/10 Okay
Mar 6, 2025
Hotel is located at convenient location surrounding with local food outlet
Kadiman
Kadiman, 1-night trip
6/10 Okay
Jul 3, 2025
Tian Ho
Tian Ho, 4-night trip
8/10 Good
Jun 9, 2025
The hotel is central in George Town and close to many attractions, restaurants, and street food.
The room is okay. AC is on but not cool enough.
Kim
Kim, 3-night trip
10/10 Excellent
Feb 20, 2025
Good value for money a short walk away from central Georgetown; service good, room was fine, breakfast was acceptable.
Geoffrey
Geoffrey, 3-night trip
10/10 Excellent
Apr 15, 2025
Great value for money. Rooms nice -- clean and decent size. Decent gym and wifi worked very well.
Staff are friendly and helpful. Lots to do in the immediate area!
Will stay again!
Mark
Mark, 5-night trip
10/10 Excellent
Feb 24, 2025
Close to most things in Georgetown. This hotel is very spacious and is very comfortable for an affordable price.
Thanh
Thanh, 5-night trip
10/10 Excellent
Mar 2, 2025
Very nice, clean and safe property. Staff is amazing, the restaurant makes the place smell amazing and I recommend it to anyone visiting Georgetown, Penang.
marie-josee
marie-josee, 3-night trip
8/10 Good
Apr 11, 2025
Very good experience overall. Cosy and pleasant in room. Breakfast is above average/good
Jia Hao Jess
Jia Hao Jess, 3-night trip
10/10 Excellent
Apr 14, 2025
Good Hotel in Penang
It's a good hotel. Room is clean and spacious. Location is the BEST !!! Price is fairly reasonable. You cannot expect more. Will definitely come back again when I go to George Town.
NG
NG, 4-night trip
10/10 Excellent
Mar 8, 2025
I'll go back again for sure
Jean
Jean, 2-night trip
8/10 Good
Feb 20, 2025
My first priority is always this hotel.
Victoria
Victoria, 2-night trip
8/10 Good
Feb 17, 2025
Friendly staffs and easy access to local food. Please consider providing the hand or face towels besides the bath towels.
Tran
Tran, 2-night trip
8/10 Good
Dec 1, 2024
Good location
Zhou
Zhou, 3-night trip
10/10 Excellent
Nov 9, 2024
Felt very comfortable, and the service was very good.
We will stay at this hotel again.