In the heart of downtown, DoubleTree by Hilton Helena Downtown offers a warm welcome with a fireplace in the lobby and Italian cuisine at Bella Roma. Unwind on the terrace or stay active at the 24-hour gym. With dry cleaning/laundry services, concierge services, and helpful staff who left lasting impressions on previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Free parking
Internet access
Air conditioning
Gym
Bar
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Free area shuttle
24-hour fitness center
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Computer station
Lobby fireplace
Front-desk safe
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Terrace
The current price is CNY1,127
CNY1,127
CNY1,231 total
includes taxes & fees
May 23 - May 24
Why we love this property
Food that satisfies
Italian cuisine tempts discerning palates at the on-site restaurant. A buffet breakfast starts the day, while the hotel bar creates perfect evening moments.
Dream sleep essentials
Premium bedding, cozy down comforters, and blackout drapes pamper travelers in each hotel room. Restful slumber awaits at this sleep haven.
Enjoy your visit to Helena with a stay at DoubleTree by Hilton Helena Downtown. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bella Roma, which serves Italian cuisine. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
72 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Offsite
Free area shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowmobiling nearby
Working away
Meeting rooms
Computer station
Conference space (2242 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in lobby
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Dining
Bella Roma - This restaurant specializes in Italian cuisine.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 5.00 to 15.00 per person
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
Also known as
Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena
Frequently asked questions
Does DoubleTree by Hilton Helena Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Helena Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Helena Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Helena Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Helena Downtown?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Helena Downtown?
No, this hotel doesn't have a casino, but Lucky Buckys Casino (8-min drive) is nearby.
What is there to do at DoubleTree by Hilton Helena Downtown and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowmobiling, and return when the snow melts for a round of golf at the nearby golf course. DoubleTree by Hilton Helena Downtown also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Helena Downtown?
Yes, Bella Roma offers Italian cuisine.
What's the area around DoubleTree by Hilton Helena Downtown like?
DoubleTree by Hilton Helena Downtown is a short 6-minute walk from Reeder's Alley and 8 minutes' walk from Cathedral of St. Helena.
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Reviews
DoubleTree by Hilton Helena Downtown Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.2
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The hot tub was fun and very clean. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Restaurant
Breakfast
Shower
Bar
Desk
Store
Food
Reviews
Verified
8/10 Very good
Feb 3, 2026
Clean room and friendly staff
Stacy
Stacy, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Very clean, super nice staff, pool and hot tub were very clean.
Christie
Christie, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Your employees are amazing. Great people went out of their way to make our stay enjoyable.
Don
Don, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Staff are wonderful and we love the location gym and laundry. We stay here every time we visit family.
Shauna
Shauna, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Love the location and restaurant
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Front desk staff is wonderful!
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Great Staff
Tiffani
Tiffani, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Staff was great and room was clean. Will book with this hotel again in the future.
Jamie
Jamie, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
Wonderful staff and accommodations
Wonderful hospitality, friendly staff, and great accommodations. Highly recommended for business and family.
Renae
Renae, 2-night trip
Verified
8/10 Very good
Jun 29, 2025
Perfect location and great service
Shauna Marie
Shauna Marie, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
This is a very nice hotel. Check-in was easy peasy, we each received a warm chocolate cookie. They also have an allergy free cookie option. Our room was clean and spacious, and the king bed was delightful. Would definitely stay again and I highly recommend it.
Sheri
Sheri, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2023
We always like to stay at this property when we are in Helena…good rates, lovely rooms with comfortable bedding and a great Italian restaurant next door!!
Kent and Karen
Kent and Karen, 1-night trip
Verified
8/10 Very good
Aug 26, 2024
Staff was pleasant and informative. Enjoyed our stay.
Bridget
Bridget, 3-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Very nice and location fir walking downtown is perfect. Bella Roma always so wonderful!!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Clean, modern, central, walkable. Laundry on site.
Janna
Janna, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
Good location and nice sized clean rooms .
Bathroom a little small
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Great view from my room!!!
Kristine
Kristine, 1-night trip
Verified
8/10 Very good
Jun 6, 2025
Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.
James
James, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2024
Staff was amazing!
Kristine
Kristine, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2024
Absolutely amazing staff so very helpful.
Clean updated room made for a wonderful stay .
Chad
Chad, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2024
The bed was super comfy with lots of nice bedding! It was quiet, the showers could get HOT (by choice), the hot tub was fun and staff were kind
Katrina L
Katrina L, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2024
Walkable to most fancy restaurants
Andy
Andy, 1-night trip
Verified
6/10 Good
Jul 28, 2025
Good location
The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.
Nicole
Nicole, 2-night trip
Verified
8/10 Very good
Jul 21, 2025
This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!