Experience the charm of San Paolo Palace Hotel, an upscale hotel near Palermo Harbour. Relax by the rooftop pool or indulge in a delightful meal at one of two on-site restaurants while enjoying free full breakfast and coffee from the coffee shop/cafe. The helpful staff have left a lasting impression on previous guests.
San Paolo Palace Hotel features a rooftop terrace and puts you just a 5-minute drive from Via Roma and Ballaro Market. Guests can take a dip in the outdoor pool or grab a bite to eat at ANTARES, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
280 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Working away
24-hour business center
Meeting rooms
Conference space (21528 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1991
ATM/banking
Rooftop terrace
Garden
Television in common areas
24-hour fitness center
An outdoor pool
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
ANTARES - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 30 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT082053A1K9RZGD3I
National rating
This property has received its official star rating from the local rating authority.
Also known as
San Paolo Palace
San Paolo Palace Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Palermo
San Paolo Palace Hotel Centro Congressi Palermo, Sicily
San Paolo Palace Hotel Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Hotel Hotel Palermo
Frequently asked questions
Does San Paolo Palace Hotel offer free cancellation for a full refund?
Yes, San Paolo Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at San Paolo Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at San Paolo Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at San Paolo Palace Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at San Paolo Palace Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at San Paolo Palace Hotel and nearby?
San Paolo Palace Hotel has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near San Paolo Palace Hotel?
Yes, there are 2 onsite restaurants.
What's the area around San Paolo Palace Hotel like?
San Paolo Palace Hotel is located on the waterfront in Settecannoli, a short 13-minute walk from Foro Italico and 16 minutes' walk from Piazza della Kalsa.
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Reviews
San Paolo Palace Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
5.6
Location
7.8
Staff & service
6.8
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Towns
Food
Taxi
Restaurant
View
Water
Reviews
Verified
10/10 Exceptional
Oct 10, 2025
Easy to check in, quiet location, friendly staff
Guoxing
Guoxing, 2-night trip
Verified
8/10 Very good
Feb 5, 2024
Great location !
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2023
It had good amenities and great parking. The staff were very nice and helpful
Stephanie
Stephanie, 2-night trip
Verified
6/10 Good
May 1, 2024
The beach nearby was good.
The hotel pool was closed yet this was used as an attraction to get you to book this hotel
Stephen
Stephen, 7-night trip
Verified
4/10 Fair
Jul 16, 2025
I would not go back!
Pros:
Great view from the 14th floor
Manageable walk into the city
Nice restaurants in walking distance
Breakfast was okay
Staff was friendly and helpful
Cons:
Toilet flush broke, after we arrived (was quickly fixed)
Air con leaked from the ceiling all over my suitcase on the first night (was quickly fixed)
Restaurant on 14th floor was pricy and basic
Swimming pool only open at certain times, and you need to buy a 2 euro swimming cap to enter the pool
Neighbourhood is pretty neglected and busy
Anna Louise
Anna Louise, 2-night trip
Verified
8/10 Very good
May 15, 2024
The hotel facilities (pool) was not open until June .. but the staff were very nice and helpful .. the restaurant service and food was also good.
Kerrie
Kerrie, 2-night trip
Verified
2/10 Poor
Mar 27, 2025
The area around the hotel is dirty. The hotel staff were very friendly.
I spent 7 days in this hotel. Everyday there where 2 -4 buses full of school children around 6 pm. It was an absolute ZOO. Kids wouldn't let me off the elevator.
Bottom line, teachers couldn't control the mobs of children coming into and out of this hotel.
Get a hotel in a cleaner part of Palermo.
Karl
Karl, 7-night trip
Verified
8/10 Very good
Sep 27, 2024
Receptionist was welcoming, very friendly and helpful. Nice room with great seaview although we officially had cityview. Breakfast is complete with good choices.
Free parking on the premises.
The hotel is situated at a very busy road but while inside you don’t hear the noise. You need to take a public bus or taxi to get to the city center. Walking is not really an option.
I would certainly recommend this hotel for a short stay.
Roy
Roy, 1-night trip
Verified
8/10 Very good
Mar 31, 2025
We got a quiet room on the 9th floor with a great view of the ocean. Rooms could use some updating to meet the 4 stars the hotel claims itself to be but it was comfortable for our needs and the bathroom was decent. Their continental breakfast was a highlight and had a variety of pastries, savory buns, some hot items like scrambled eggs and bacon, and a good selection of grains, fruits and drinks. The dining room was located on the top floor with a panoramic view of Palermo. There’s a rooftop swimming pool but wasn’t open in March. Location may not be ideal for travelers on foot but there’s free parking for the car inclined. I would definitely stay here again.
David
David, 1-night trip
Verified
4/10 Fair
Apr 5, 2025
The hotel looks and feels dated, and overall feels like false advertising.
The rooms are a bit run-down and you get the bare minimum. Noise cancellation is non existent. Cleanliness is however in order and housekeeping are nice.
They have plenty of groups and schools stay at the hotel - and the noise control is poorly managed. The whole purpose of a hotel (sleeping there) is ruined when you're not able to sleep before 2 AM - and then get woken up again at 7AM. Reception was not helpful any of the times we reached out.
Location is not too bad, but half an hour from the center.
Don't bother with the breakfast, not a lot of options besides patisserie and the coffee is subpar.
Verified traveler
3-night trip
Verified
6/10 Good
Sep 5, 2023
Ok hotel, remember no swimming without swimminghat
AT FIRST THIS HOTEL NEEDS TO USE SWIMMINGHAT ON THE POOL!!! AND THEY ASK 2€ FROM THE HAT!! U CANNOT SWIM IN THE HOTELPOOL WITHOUT IT!!! And there is no allowed to take any drinks or food in poolarea.
We was 2 nights in this place. Beds was very soft and pillow very small and hard. Staff was friendly in reception and knew how to speak english. That was nice. Poolboy needs still learn customersercive habits and english. Breakfast was mostly sweats, and salty ones was all empty when we went there, we didnt get any. Only bread and eggs.
Was nice that in the evening is allowed to go on rooftop terass. There was beautiful views.
Sadly this hotel was little far and all taxi and Uber cost 15-25€/way to go centrum. So this lift the travel budjet. Also there is no offer ex. Airport taxi.
Katariina
Katariina, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Very nice hotel!
Guoxing
Guoxing, 2-night trip
Verified
10/10 Exceptional
Aug 8, 2025
Very clean and quiet great breakfast
Brian
Brian, 2-night trip
Verified
8/10 Very good
Oct 13, 2025
Nice breakfast. Close to trainstation
Helena
Helena, 2-night trip
Verified
8/10 Very good
Aug 6, 2025
Nothing around the property, we had a rental car, so we had to drive everywhere
Andreas
Andreas, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2024
Roberto was really helpful, made our stay memorable
Julie
Julie, 3-night trip
Verified
8/10 Very good
Jul 3, 2025
Stunning views, I couldn’t believe the look over the city right to the ocean and it felt like I was staying in a castle. The staff were friendly and helped me get around. However I did find someone else tooth floss left on the hand soap bottle
Anthony
Anthony, 2-night trip
Verified
8/10 Very good
Mar 19, 2023
Lovely Hotel with Parking close to centre of Palermo
Fantastic view from the 14th floor
Good food
Nicolas
Nicolas, 1-night trip
Verified
8/10 Very good
Nov 18, 2023
Easy to reach from train station
Eddie
Eddie, 8-night trip
Verified
8/10 Very good
Nov 25, 2024
Good value
Cheri
Cheri, 7-night trip
Verified
10/10 Exceptional
May 26, 2024
great staff
Julie
Julie, 4-night trip
Verified
2/10 Poor
Apr 28, 2026
Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!
G
G, 1-night trip
Verified
6/10 Good
Jan 3, 2025
This is an old grand hotel. Surely it was glorious in the past but now it needs a lot of repair and renovation.
Antonino
Antonino, 1-night trip
Verified
8/10 Very good
Jun 28, 2024
Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated
Great pool on rooftop and breakfast!!