The property was nice , loved how close it was to the beach. The staff was accommodating but I did run into an issue where I ordered the birthday package that came with balloons, champagne and chocolate covered strawberries and they did not have that ready for me at all once I arrived even thought they mentioned that they would have, but after going to the lobby a few times for a reminder, eventually they did. Overall a nice stay and I do recommend anyone looking to enjoy the Isla Verde area of Puerto Rico to stay here !