The rooms were clean and tidy, front desk was generally kind and receptive but the waitress at dinner was a bit cold and even scoffed when i asked for a box for our pizza (me and my 2 year old daughter). Some signage was misleading about rhe spa and 3am buffet (our flight from san jose required we leave the hotel around 330am), the guy at the front desk said someone would be there to make us a coffee, but no one was there. When we were waiting on our taxi (at 330 am) one of the employees approached us outside making sure we paid for our room... it was a lukewarm experience at best. Was really put off by the waitress, but its a nice distance to the airport.