My initial impression when I arrived was very pleased. The lobby, the service, the room all were amazing! I went to pull down my comforter to get ready for bed and noticed hairs on top of the comforter, when I pulled the sheets down there was hair all through the linens. I called down to the front desk and the lady was amazing and offered a different room which I declined. It was after midnight and I didn’t want to pack up and move besides the room was otherwise beautiful so I just requested different linens. When the front desk staff promptly brought my linens she asked if I’d like her to make up the bed and again I declined. I said no ty I can do it. Very friendly but as I was unfolding the linens to make the bed I found several more hair imbedded into the fresh linens. There was hair imbedded into the towels and washcloths along with hair under the sink and on the floor.
The included breakfast was more than enough and very appetizing and a huge selection.
When I went to check out I ended up locking myself out of my room because they shut my key card down forty minutes before checkout, I had to walk and find housekeeping to let me back in. Why would they shut the keycard down more than 40 mins before checkout time is wild! I went to get a luggage cart to load up my things and being they only had two in the entire three story hotel is also wild especially when they lock you out forty mins prior to checkout. I had to make multiple trips to get my things in my car.
Amelia
Amelia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Fabulous place thank you.
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Gabriel
Gabriel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Will definitely stay there again.
The room was really clean and the bed was very comfortable. The breakfast was great!
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
jennifer
jennifer,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 21 日
Marcel
Marcel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Staff was amazing
Paul
Paul,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
The night agent was Fantastic. A lot of us heard him quietly deal with a disgruntled guest for 20 - 30 mins with total professionalism. He gets respect because that guest was a the verge of abuse.
Douglas K
Douglas K,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 2 日
Sheila
Sheila,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 20 日
This was our 3rd stay. Previous stays have been awesome. This time I booked a king suite to take advantage of the “separate living area” - unfortunately the separation was just a 3x2 pony wall between the bed and couch. We made do, but I wish there had been more clarification in the ad and when I called the hotel to confirm. Also, things seem to be tiring out and not as shiny clean as our first stay a year ago.
We’ll stay again, but definitely a little disappointed with this stay.