Asking for lower floor instead they give the highest floor, and this happened several times. Very bad service.
真实旅客
1 晚行程
6/10
Rachsid
1 晚商务旅行
10/10
Very nice place with good amenities, which include the pool , restaurant, and the pub. Very helpful staff and very personable manager in the pub.
Vladimir
1 晚家庭旅行
10/10
Tiffany
3 晚行程
4/10
Check in sangat sangat lambat, padahal kosong
真实旅客
1 晚行程
10/10
Deddy
5 晚行程
10/10
I like the location, friendliness of the staff, breakfast
I dislike the swipe card to the room as I have to go ALL the way down to reception when I can't access my room.
It will be nice to have a phone line on every floor near the lift to call reception to come up instead.
Deddy
6 晚家庭旅行
10/10
No dislikes. Very nice hotels. Very friendly and accommodating staff.
John
2 晚家庭旅行
10/10
Great place to stay. Recommend.
Moomin
3 晚行程
10/10
The front desk and guys working the drop off area made my stay so much easier! Very helpful and very informative, nice conversation while waiting for ride.
Chaz
1 晚行程
4/10
The lobby smell was overwhelming with strong sense that remind you of viewing house at the morgue.
The towel was lots of stained and smell like curry.
Michael
2 晚家庭旅行
6/10
Jonas
1 晚行程
8/10
YOUNGGIL
1 晚行程
8/10
Geweldige bedden, zwembad is groot, personeel vriendelijk. Helaas last van veel mieren. Ontbijt was lekker.
真实旅客
5 晚家庭旅行
8/10
Marianne
3 晚行程
10/10
Es war ein schöner Aufenthalt
Volker
5 晚家庭旅行
10/10
Had no complaints. Nice hotel.
Ronny
1 晚家庭旅行
8/10
Michelle
6 晚行程
10/10
Love this property for staycations. Pool was closed but it happens. Breakfast is a bit greasy, need some healthy choices. Will definitely stay again.
Richard
5 晚家庭旅行
10/10
Dipak
1 晚行程
10/10
The beds are comfortable. The breakfast buffet is excellent—the spa is reasonable price and perfect. There are no airport shuttles. 45 - 55 min from the airport and far from the city center (downtown attractions). It was easy to use the Grab app to book the rides, and it was easy to negotiate with the driver for a day tour around the city for $50 from 10 am to 10 pm, which includes gas, pay parking, highway, and a driver meal. A few inconveniences: Some of the staff don't speak English. Laundry service takes one day. The hotel uses another company, which takes 24 hours. There was no iron in the room. I had to ask the receptionist, and offered to bring in the room. There's no ATM. Overall experience is excellent. I won't mind booking another time.