Near CoolSprings Galleria and Franklin Farmers Market, Tru by Hilton Franklin Cool Springs Nashville is the perfect spot to unwind. Enjoy a free breakfast buffet, 24-hour gym, snack bar/deli and billiards/pool table while staying connected with in-room WiFi. Helpful staff has left a lasting impression on previous guests.
Nashville International Airport (BNA) - 27 min drive
Smyrna, TN (MQY) - 44 min drive
Nashville Riverfront Station - 20 min drive
Restaurants
Chipotle Mexican Grill - 12 min walk
McDonald's - 4 min drive
Steak 'n Shake - 3 min drive
Starbucks - 9 min walk
Drury Plaza Hotel Nashville Franklin - 4 min drive
About this property
Tru by Hilton Franklin Cool Springs Nashville
When you stay at Tru by Hilton Franklin Cool Springs Nashville, you'll be within a 10-minute drive of CoolSprings Galleria and The Factory. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM. Also, Franklin Theatre and Lotz House Museum are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
135 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin
Frequently asked questions
Does Tru by Hilton Franklin Cool Springs Nashville offer free cancellation for a full refund?
Yes, Tru by Hilton Franklin Cool Springs Nashville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Franklin Cool Springs Nashville?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Franklin Cool Springs Nashville?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Franklin Cool Springs Nashville?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Tru by Hilton Franklin Cool Springs Nashville and nearby?
Maintain your daily exercise routine at the 24-hour gym.
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Reviews
Tru by Hilton Franklin Cool Springs Nashville Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good, with hot options and a make-your-own pancake machine, and was replenished and available 24/7. (77 reviews)
Parking was convenient, free, and easily accessible for guests. (9 reviews)
The property offers a welcoming and pet-friendly environment with designated areas for pet relief. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Lobby
Location
Shower
Coffee
Restaurant
Cleanliness
Reviews
Verified
10/10 Exceptional
May 22, 2026
Very nice stay. Good breakfast and helpful staff.
Wayne
Wayne, 1-night trip
Verified
8/10 Very good
Mar 21, 2026
Nice clean hotel in quiet area
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Clean room, friendly staff awesome!
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2026
This is a great place to stay clean and friendly.
JAMES
JAMES, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Very clean room and hotel
Henry
Henry, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Friendly staff, good breakfast, nice selection of games
Kathy
Kathy, 3-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Nice hotel, plenty of places to eat within about a 5 minute drive. Clean, smelled nice, comfy bed and pillows. We will stay here again if we are ever in the area again.
Amy
Amy, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2026
We have stayed here 3-4 times and it has always been great. The staff is amazing and checks with you to make sure everything is OK.
Dwyane
Dwyane, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Room was very clean and staff very friendly!
Diane
Diane, 1-night trip
Verified
8/10 Very good
Feb 6, 2026
Room was spotless, staff was friendly
Teresa Diane
Teresa Diane, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2026
The room and hotel were amazing. The hotel staff were so nice and helpful - check-in was so easy and the room was perfect. We will make this our go to hotel in Franklin from now on!
Kathryn
Kathryn, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Amazing experience from check-in to check out.
George
George, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
The room was very clean and staff was great.
Jake
Jake, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Hotel was very clean!!! Front desk staff was friendly and kind.
Teresa
Teresa, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great place to stay with family. Kids loved the options to play games in lobby area and made.new friends.
Crystal
Crystal, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2026
The sheets were the softest I have ever felt! Comfortable bed and thoughtfully created furniture for multiple purposes. Staff was friendly and helpful.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2026
The area and overall hotel is very clean, looks like a new build but asked a staff member and it's 5 years old. Great staff, very friendly and informative. Didn't use the gym but looked clean.
Ashley
Ashley, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
The room was clean and spacious. The staff was friendly and helpful.
Kristie
Kristie, 3-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Clean rooms and good food for breakfast
LaShonda
LaShonda, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Very convenient place for our purpose, good breakfast, nice rooms and courteous staff, spacious
Alain
Alain, 1-night trip
Verified
8/10 Very good
Mar 13, 2026
Friendly staff, clean facility, decent location. My husband love the bed's comfort, I found it a little too firm. But all in all a good stay.
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Very clean hotel and close to downtown Franklin. Staff was very friendly and helpful.
Joseph
Joseph, 3-night trip
Verified
8/10 Very good
Jan 10, 2026
Clean room nice staff
Angela Maria
Angela Maria, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
great stop on our trip. not too far from the highway but far enough that it was in a more neighborhood feel and still located convenient to restaurants.
garett
garett, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
The hotel seems very new and is attractive and well-kept — even colorful, which is fun. Conveniently located and a good price. Nice breakfast and very friendly and welcoming staff.