Emporio Veracruz Hotel is a vibrant retreat in Malecon, with shopping on site and 3 restaurants serving up delicious meals. Unwind with a rooftop view or rejuvenate at the spa, offering massages and body treatments.
General Heriberto Jara Intl. Airport (VER) - 30 min drive
Veracruz Central Station - 11 min walk
Restaurants
Gran Café de la Parroquia - 2 min walk
Restaurant "El condimento" del Hotel Emporio - 1 min walk
Bar Titos - 5 min walk
Jochos De La Naval - 5 min walk
Don Juan II - 4 min walk
About this property
Emporio Veracruz Hotel
Emporio Veracruz Hotel features a rooftop terrace and puts you within a 5-minute walk of Veracruz Harbour. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
223 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
WiFi and wired internet access in public areas*
Free wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 2 per night)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–noon
3 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Playground
What to do
Shopping
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Skydiving nearby
Working away
24-hour business center
Meeting rooms
Conference space (1787 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1952
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fireplace in lobby
Television in common areas
Health club
2 outdoor pools
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
DVD player
32-inch plasma TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Shower only
Bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free wired internet and WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 15 per night (rates may vary)
WiFi is available in public areas for USD 15 per night (rates may vary)
Wired internet access is available in public areas for USD 15 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 14 for children
Parking
Self parking costs USD 2 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz
Frequently asked questions
Does Emporio Veracruz Hotel offer free cancellation for a full refund?
Yes, Emporio Veracruz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Veracruz Hotel?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Emporio Veracruz Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emporio Veracruz Hotel?
Yes. Self parking costs USD 2 per night.
What are the check-in and check-out times at Emporio Veracruz Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Emporio Veracruz Hotel?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (8-min drive) and Big Bola Casino (10-min drive) are both nearby.
What is there to do at Emporio Veracruz Hotel and nearby?
Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Emporio Veracruz Hotel also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Emporio Veracruz Hotel?
Yes, there are 3 onsite restaurants.
Does Emporio Veracruz Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Emporio Veracruz Hotel like?
Emporio Veracruz Hotel is in Malecon, a short 5-minute walk from Veracruz Harbour and 7 minutes' walk from Zócalo. Travelers love the hotel's prime location.
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Reviews
Emporio Veracruz Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Amenities
9.2
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staff
Room
Location
View
Bed
Water
Breakfast
Bathroom
Food
Ocean view
Reviews
Verified
8/10 Very good
Jan 19, 2026
Clean room, the staff very friendly
Rosa
Rosa, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Clean!-- and attentive staff.
Carl
Carl, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Very friendly and helpful staff.
Lauren
Lauren, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Clean rooms, good service, good views
Bethany
Bethany, 5-night trip
Verified
10/10 Exceptional
Oct 31, 2025
The staff was great. The food was fantastic and it is in a great location for walking around!
Samuel Charles
Samuel Charles, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Clean room. Staff very helpful. Breakfast immaculate. AC in room
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Juan, the bellman, was extremely helpful.
Staff at check in were friendly and helpful
WILLIAM
WILLIAM, 2-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Nice view and close to main park, malecon, zocalo., etc
Lorena
Lorena, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Very clean,and good location.
Silvia
Silvia, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Room was clean and cleaned every day, staff was professional and nice….
Manuel
Manuel, 4-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Staff was very friendly and room was clean. Had people to talk with in English for any questions I had.
James
James, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Everything went perfect!! Room, staff and amenities
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Everything good, i will come back again
Jesus
Jesus, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Great hotel in the heart of the boat district, a couple blocks away from the main city plaza and undergoing light renovations that will bring it back to its glory days as the reference hotel in Veracruz
Sebastian
Sebastian, 6-night trip
Verified
10/10 Exceptional
Dec 26, 2025
This hotel has an amazing location! The pier is stunning and you can wake up with an ocean view from your bed and get amazed watching huge boats getting dragged to the pier. You are one block less than 100ft from famous La Parroquia and have so much fun in downtown. The hotel is impecable, price is fair and the staff knows hospitality.
Monica
Monica, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Rooms are clean. Friendly staff.
Adrian
Adrian, 5-night trip
Verified
10/10 Exceptional
Oct 25, 2025
The room has a mini-split and a fan in the room which helps with keeping the room cool. The room was very clean and a newly remodeled older hotel in the Port boardwalk. Walking distance to everything and short drive to Boca de Rio.
Miriam
Miriam, 1-night trip
Verified
6/10 Good
Mar 2, 2026
The view was on the one side. The rooms are run down and ours was smelly like drainage. The hotel is nice on the outside and in the corridors but the rooms need an overhaul. It seems that the last time the rooms were renovated was at least 20 years ago.
The staff is nice, the location is great as you can access a variety of restaurants and local dancers etc.
Miguel
Miguel, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Everyone has been very helpful
Helene
Helene, 1-night trip
Verified
8/10 Very good
Oct 3, 2025
Nice hotel location. Clean rooms, friendly staff and good service.
There is a garage across very busy street.
Very good breakfast with big verity food and pastries.
Coffee ist decent but tee is simply a disaster (no idea why?)
Breakfast on Weekend days is absolute mess, especially the time around 9:30-10:00 is better be avoided :(
Pavel
Pavel, 5-night trip
Verified
6/10 Good
Dec 1, 2025
Great air conditioning! The breakfast was pricey but quite good. The room was a but worn and could have been cleaner. Both the toilet and the shower had issues, not draining properly. The pool area was nice but the outdoor bar seems permanently closed, which was disappointing. Also, the Tradewinds can make the pool difficult to enjoy so consider that when booking.
Gregg
Gregg, 4-night trip
Verified
10/10 Exceptional
May 8, 2026
awesome place to relax and everything you needed was just steps away