We booked an oceanview balcony room but the view was blocked by an architectural portion of the building. It should have been listed as an obstructed view. We were very disappointed. Otherwise, the room and resort were nice.
Valerie
3 晚行程
8/10
Enjoyed the hotel, breakfast went from 6-10. Stayed for 3 days when ariving at 9:15 each day the kitchen staff stopped making food as if breakfast was over. This happened everyday. More hotel gurmest showing up to eat with limited food. They also stop stocking milk.
I complained in which they had a discussion in the kitchen and began making more food and bringing out milk. Frustrating!!!
Why each day do they stop making food 45 min early??
Tim
3 晚家庭旅行
10/10
Cori
4 晚家庭旅行
10/10
Great hotel- access to beach and other attractions was great. Loved they lent bikes and breakfast was good.
Amy
3 晚家庭旅行
10/10
Chloe
2 晚行程
8/10
Love this hotel and its location! Staff is always great. Bartenders, waitstaff at restaurant and food manager were all awesome! Food and drinks are great! Rooms are huge and breakfast was one of the best free hotel breakfast I've ever had! Very dog friendly and the pups had a great time. My only issue was that the pool is usually heated and I was looking forward to swimming. That is one of the main reason I booked this hotel and there was no notice or signs that the pool heater was not working.
真实旅客
1 晚行程
10/10
James
3 晚行程
10/10
James
4 晚行程
10/10
Steve
3 晚行程
10/10
Overall great. The room does need some repairs.
Valentina
2 晚行程
2/10
We had no issues with the room, the amenities, or staff. Our first huge issue was reserving a balcony ocean view room and being placed in a first floor patio room next to the pool door with a view of sand dunes. No balcony, no ocean view, not what we reserved. The balcony rooms were booked so they couldn’t move us and didn’t offer a discount or partial refund.
Second surprise was the $30 per day resort fee on top of what we paid through Expedia. Beware, we feel defrauded.
William
5 晚浪漫旅行
10/10
The property location was amazing. Beachfront. All amenities. The staff was great! Lady Jessica was great at check in. Young lady Kelsey was so nice and professional! Helped me out with check out. Front desk lady Mona was awesome! Mostly Apple Watch; she recovered it, and charge it it and had ready for me. Great overall. The only bad thing COFFEE. I wanted fresh coffee and the cafe closes at 10pm. Bartender or no one would make me a coffee. And….i know the room has coffee. I didnt want that old coffee. I wanted fresh. Please have it available for all guest,especially at a resort.
Jeffery
2 晚浪漫旅行
10/10
We had a great time!
Rob
2 晚浪漫旅行
2/10
Moved us around 3 times durring a 4 day stay. Staff was ghetto. Manager likes to shoulder check customers when they express distain for stay. Charged us 4 days and kicked us out on the 3rd day saying we didnt pay when i have paperwork showing otherwise . Absolute trash
Jessica
3 晚家庭旅行
10/10
I really love this hotel
Rebecca
1 晚浪漫旅行
10/10
Amazing location! very quiet, nice clean rooms, and affordable! I enjoyed the bar and how close it was to the beach!
Lizajo
1 晚商务旅行
8/10
Nice facility in a quiet, convenient location. Our only disappointment was with the quality and cleanliness in the breakfast area.
Mark
4 晚行程
10/10
LOCATION, clean, quite!!
Lee
1 晚浪漫旅行
10/10
This place was really nice, and family friendly. The hot tub could be a little warmer. Everyone was complaining about it, but other than that, it was 👍 great. 😀
Mina
2 晚行程
4/10
JACOB
1 晚行程
10/10
A great stay! Rooms were very nice!
Tina
2 晚家庭旅行
2/10
If you want to stay on a mediocre golf course with lousy, out of this world RUDE service then here you go. Surly (white employees) that looked like they hated their job and were amazed they had to do work. One lied to my face and threatened to throw myself and two severely disabled sons out when he was caught in a bald face lie. One African American young employee was working harder than those spoken of combined. Picking up trash unruly white children threw on the ground while their clueless redneck parents looked the other way. Rude, loud guests, brown water beach, lack of emenities. An I could care less attitude about guests. REALLY REALLY REALLY AWFUL.