Prima Palace Hotel, in the heart of the city center, offers a warm welcome with a restaurant and laundry services. Connect to in-room WiFi, unwind on the terrace or get help from multilingual staff during your stay.
Jerusalem (JRS-Malha Railway Station) - 16 min drive
Jerusalem Malha Station - 16 min drive
Jerusalem Biblical Zoo Station - 16 min drive
Restaurants
Marzipan - 3 min walk
Beer Bazaar Jerusalem - 4 min walk
Trattoria Haba (טראטוריה חבה) - 4 min walk
Tap & Tail - 4 min walk
המוציא Hamotzi - 3 min walk
About this property
Prima Palace Hotel
When you stay at Prima Palace Hotel, you'll be within a 10-minute drive of Western Wall. For a bite to eat, guests can check out Barrakat Hall, which serves dinner.
At a glance
DONE
Hotel size
76 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Traveling with children
Childcare in room (surcharge)
Children's menu
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Accessibility
Wheelchair accessible
Low-height counter/sink
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Barrakat Hall - This restaurant serves dinner only. A children's menu is available.
Shoham Hall - This restaurant serves breakfast only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.
Optional extras
Buffet breakfast is offered for an extra charge of approximately ILS 80 for adults and ILS 40 for children
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem
Frequently asked questions
Does Prima Palace Hotel offer free cancellation for a full refund?
Yes, Prima Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Prima Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Prima Palace Hotel?
Sorry, there's no onsite parking at Prima Palace Hotel.
What are the check-in and check-out times at Prima Palace Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Prima Palace Hotel?
Yes, there's an onsite restaurant, Barrakat Hall.
What's the area around Prima Palace Hotel like?
Prima Palace Hotel is in Kerem Avraham, a short 4-minute walk from Machane Yehuda Market and 7 minutes' walk from Ben Yehuda Street.
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Reviews
Prima Palace Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as fresh, delicious, plentiful, abundant, healthy, and varied. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Location
Service staff
Room
Shopping center
Food
Lobby
Weather
Reviews
Verified
10/10 Exceptional
Jan 28, 2026
nice staff, clean room, very cozy hotel.
sarah
sarah, 4-night trip
Verified
10/10 Exceptional
Nov 17, 2025
The hotel is a nice experience, and good breakfast
ahron hoffman
ahron hoffman, 5-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Good as usual. Great breakfast.
yochonon
yochonon, 3-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Excellent location and facility.
Very kind staff
Sylvia
Sylvia, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2024
Very beautiful hotel, great location and close to everything
Aytan
Aytan, 6-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Great stay, friendly staff, place was clean and breakfast was amazing. Thank you. We will come again.
RIVKA
RIVKA, 7-night trip
Verified
10/10 Exceptional
Aug 17, 2023
Perfectly located , great staff
saul
saul, 7-night trip
Verified
6/10 Good
Jun 22, 2024
Good location and reasonable quality
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Great place and clean very central
Next to Mahane Yehuda and Jaffa street
Staff is nice specially Pierre very nice
Breakfast is very filling kosher mehadrin
There’s even a Mikveh on the premises
Albert
Albert, 3-night trip
Verified
8/10 Very good
May 1, 2024
The hotel provided all the services I was seeking. The food was good and the hotel condition was also of a good standard. The staff provided good service. The location of the hotel is ideal, allowing easy access across key locations in Jerusalem.
Stephen
Stephen, 1-night trip
Verified
6/10 Good
Jun 13, 2025
Very close to Ben yehuda street, and the shuk, close to all public transportation. Rooms very small, no balconies, no pool. Breakfast was like motel 8 quality, not as fancy as I expected for the price.
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
It is always on a high level standard. They were all very courteous the whole time
David
David, 5-night trip
Verified
8/10 Very good
Jan 2, 2026
Food great & overall very nice place.
michael and shoshana
michael and shoshana, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Dina and Ahmed at the front desk were super nice.
Fruma
Fruma, 5-night trip
Verified
6/10 Good
Feb 20, 2026
Room clean, though basic. Would be nice to have at least a bottle of water. Comfortable bed.
Debbie
Debbie, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Convenient location
Nadine
Nadine, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Incredible hotel for kosher travellers. Not many other options for those who keep Mehadrin.
Barry
Barry, 2-night trip
Verified
10/10 Exceptional
Nov 21, 2022
A great stay. Looking forward to visiting again soon.
Benjamin
Benjamin, 2-night trip
Verified
8/10 Very good
Jun 26, 2023
A decent hotel conveniently located
Ramiro
Ramiro, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Everything was great!
zipporah
zipporah, 2-night trip
Verified
10/10 Exceptional
Jun 30, 2023
Amazing small hotel in a very diverse area. Staff was very accommodating great place to stay.
michal
michal, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
beautifully kept
sarah
sarah, 3-night trip
Verified
8/10 Very good
Oct 28, 2025
Food was average. Good but not over the top
Leah
Leah, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2023
Wonderful stay
Outstanding hotel home away from home, clean friendly staff and has everything you would want from a hotel,with the staff going and extra mile, particularly Avi Dina and Faisel
Ari
Ari, 3-night trip
Verified
6/10 Good
Aug 22, 2025
Property has refurbished much better then it used to be still not a beautiful place but very convenient