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The Five Residences Hanoi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Ho Chi Minh Mausoleum

Choose dates to view prices

Located near Hoan Kiem Lake, The Five Residences Hanoi offers an upscale retreat. Unwind with a body scrub at LEDA Spa or enjoy the coffee shop/cafe on site. With high-speed WiFi, a shopping mall, and helpful services like dry cleaning/laundry and concierge services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms

Feel at home (6)

  • Children's pool
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
The current price is CNY1,126
CNY1,277 total
includes taxes & fees
Apr 13 - Apr 14

Why we love this property

Spa escape sensations
The spa offers daily massages, facials, and body wraps. A sauna, steam room, and fitness center complete this wellness journey.
Luxury in every detail
Immerse in designer luxury at this hotel, where curated furnishings create an elegant atmosphere. Every corner showcases thoughtful sophistication.
Dine in style
This hotel offers a restaurant, cafe, and bar for diverse dining experiences. Rise and shine with the free buffet breakfast option.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room

Deluxe Room | Bathroom | Separate tub and shower, hydromassage showerhead, designer toiletries

Deluxe Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Premier Room

Grand Premier Room | Premium bedding, pillowtop beds, in-room safe, individually furnished

Grand Premier Room

  • City view
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier | Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Premier

  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior | Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Superior

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Premier

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Three Bedroom Executive

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Executive

  • Sleeps 6

View all photos for Premier Suite

Private kitchen | Fridge, microwave, oven, stovetop

Premier Suite

  • Sleeps 2

View all photos for Grand Premier

Private kitchen | Fridge, microwave, oven, stovetop

Grand Premier

  • Sleeps 2

View all photos for Two Bedroom Executive

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Executive

  • Sleeps 4

View all photos for Two Bedroom Premier

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Premier

  • Sleeps 4

View all photos for Two Bedroom Superior

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Superior

  • Sleeps 4

View all photos for Three Bedroom Premier

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Premier

  • Sleeps 6

Premier Room

  • Sleeps 2

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  • Pool
  • Airport transfer
  • Kitchenette
  • Laundry facilities
9.4 out of 10, Exceptional, 32 reviews
The price is CNY632
CNY717 total
includes taxes & fees
Apr 4 - Apr 5
PARKROYAL Serviced Suites Hanoi
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About the neighborhood

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Embassy of Japan - 5 min walk - 0.5 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km
  • Vincom Center Metropolis - 7 min walk - 0.6 km
  • Lotte Center Hanoi - 8 min walk - 0.7 km
  • West Lake - 11 min walk - 1.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Idea Station - Coffee & Networking - ‬5 min walk
  • ‪Phở Tâm - ‬5 min walk
  • ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬5 min walk
  • ‪A Choen Bo Nuoung Than Hoa - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk

About this property

The Five Residences Hanoi

At The Five Residences Hanoi, you'll be just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. There are 2 indoor pools and a poolside bar at this luxurious hotel, and in-room conveniences like refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining

Traveling with children

  • Children's pool

Working away

  • 2 meeting rooms
  • Coworking spaces
  • Conference center (2174 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Electric bike charging stations

Facilities

  • Health club
  • 2 indoor pools
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 55
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 57-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dining table
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1000000.00 per vehicle (one-way, maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day
  • Airport shuttle service for children costs VND 1000000.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International

Also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi offer free cancellation for a full refund?

Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Five Residences Hanoi?

Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Five Residences Hanoi?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Five Residences Hanoi?

Yes, there's free valet parking.

Is airport shuttle service offered by The Five Residences Hanoi?

Yes, an airport shuttle is available. The charge is VND 1000000.00 per vehicle one-way.

What are the check-in and check-out times at The Five Residences Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Five Residences Hanoi and nearby?

The Five Residences Hanoi has 2 indoor pools and a spa, as well as a steam room.

Are there restaurants at or near The Five Residences Hanoi?

Yes, there's an onsite restaurant.

Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a rice cooker, cookware, and a refrigerator.

What's the area around The Five Residences Hanoi like?

The Five Residences Hanoi is a short 17-minute walk from West Lake and 4 minutes' walk from Embassy of Japan.

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Reviews

The Five Residences Hanoi Reviews

9.0

Wonderful

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The property features a hot/cold water spa and a jacuzzi as part of its relaxing facilities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Room is clean and staff is nice
CHI NUN, 4-night trip
Verified

4/10 Fair

Breakfast was not good and checkout time is 12pm and my keys stop working from 11am
Vikash, 1-night trip
Verified

8/10 Very good

The property is a little old, need a deep or detailed cleaning. Dryer machine is not drying well, waisting of time to use.
Erwin, 2-night trip
Verified

10/10 Exceptional

Room is cleaned and staff is nice
CHI NUN, 3-night trip
Verified

10/10 Exceptional

Great services and very attentive!
Karen, 4-night trip
Verified

10/10 Exceptional

Great stay!
Joshua, 4-night trip
Verified

8/10 Very good

Overall a good option for families
Ramesh, 4-night trip
Verified

8/10 Very good

部屋、朝食、スタッフの方々等は良質。 エレベーターはタッチセンサー他、使い勝手が悪かった。
NOBUTAKA, 4-night trip
Verified

10/10 Exceptional

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .
Ngan Thi Kim, 2-night trip
Verified

6/10 Good

The staff
Julie, 1-night trip
Verified

10/10 Exceptional

Is was wonderful
Louvedor, 9-night trip
Verified

10/10 Exceptional

這是我第一次來越南河內出差所入住的第二家飯店，我感到非常滿意，不管是房間裡面的空間或整潔，家電設備也都非常齊全，不管是家庭旅遊還是短期出差，我認為都非常的適合。櫃檯人員的接待與態度也都非常親切，我更要感謝 Mai Anh 的貼心幫忙，讓我在離開的前夕能夠帶著美好的回憶前往機場。
Chingmei, 7-night trip
Verified

10/10 Exceptional

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!
Tom, 1-night trip
Verified

10/10 Exceptional

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
JAMES, 3-night trip
Verified

8/10 Very good

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....
REYNALDO, 3-night trip
Verified

10/10 Exceptional

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
kim anh, 1-night trip
Verified

8/10 Very good

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Jenna, 2-night trip
Verified

10/10 Exceptional

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Quang Vinh, 2-night trip
Verified

10/10 Exceptional

아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.
YONGGYU, 3-night trip
Verified

10/10 Exceptional

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Alvin Ka Hin, 7-night trip
Verified

10/10 Exceptional

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Ka ki, 3-night trip
Verified

6/10 Good

편리함, 편안함, 그러나 타월은 바꿔야

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
Seung-yeon, 2-night trip
Verified

10/10 Exceptional

Great experience with family. Will visit again.
Shahrukh, 4-night trip
Verified

10/10 Exceptional

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Dinh, 1-night trip
Verified

10/10 Exceptional

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Dinh, 2-night trip