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Sofitel Hamburg Alter Wall

Family-friendly hotel with spa, near Miniatur Wunderland

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In the heart of Hamburg City Center, Sofitel Hamburg Alter Wall offers a luxurious retreat with an international cuisine restaurant, poolside bar, and relaxing spa. Guests can unwind by the indoor or outdoor pools or explore nearby Miniatur Wunderland. The hotel's library and garden provide peaceful spaces to relax.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Childcare
  • Pool
  • Bar
  • Airport transfer
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Babysitting

For families (6)

  • Children stay free
  • Babysitting services
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Similar properties

Fusion cuisine
Le Méridien Hamburg
  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 1,000 reviews
The price is CNY1,103
CNY1,259 total
includes taxes & fees
Dec 14 - Dec 15
Le Méridien Hamburg
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About the neighborhood

Map
Alter Wall 40, Hamburg, HH, 20457

What's nearby

  • Hamburg City Hall - 3 min walk - 0.3 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Elbe Philharmonic Hall - 14 min walk - 1.3 km
  • St. Pauli Piers - 18 min walk - 1.6 km
  • Reeperbahn - 3 min drive - 2.0 km

Getting around

  • Hamburg Airport (HAM) - 31 min drive
  • Lübeck (LBC) - 67 min drive
  • Michaeliskirche Hamburg Station - 11 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 17 min walk
  • Hamburg Central Station - 17 min walk
  • Rodingsmarkt U-Bahn - 3 min walk
  • Stadthausbrücke S-Bahn - 4 min walk
  • Rathaus U-Bahn - 5 min walk
  • Airport shuttle

Restaurants

  • ‪Daniel Wischer - ‬4 min walk
  • ‪60 Seconds to Napoli - ‬4 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪L‘Osteria - ‬3 min walk
  • ‪Goa Zone - ‬5 min walk

About this property

Sofitel Hamburg Alter Wall

At Sofitel Hamburg Alter Wall, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Guests can indulge in massages at the spa, and international cuisine is served at Ticino, which is open for breakfast and dinner. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Public transportation is just a short walk: Rodingsmarkt U-Bahn is 3 minutes and Stadthausbrücke S-Bahn is 4 minutes.

At a glance

DONE

Hotel size

    • 241 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 30 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting services

What to do

  • Golfing nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Seagull Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.

Dining

Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner.
Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Wired internet access is available in guestrooms for EUR 6 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 32 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 30 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Alter Hamburg
Alter Wall Hamburg
Hamburg Sofitel
Hamburg Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Alter Wall Hamburg
Sofitel Alter Wall Hotel
Sofitel Alter Wall Hotel Hamburg
Sofitel Hamburg Alter Wall
Wall Hamburg
Accor Hamburg Alter Wall
Sofitel Hamburg Alter Wall Hotel Hamburg
Sofitel Alter Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Hamburg Alter Wall Hamburg
Sofitel Hamburg Alter Wall Hotel Hamburg

Frequently asked questions

Is there a pool at Sofitel Hamburg Alter Wall?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Sofitel Hamburg Alter Wall?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sofitel Hamburg Alter Wall?

Yes. Self parking costs EUR 30 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Sofitel Hamburg Alter Wall?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sofitel Hamburg Alter Wall?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (3-min drive) are both nearby.

What is there to do at Sofitel Hamburg Alter Wall and nearby?

Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Sofitel Hamburg Alter Wall also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Sofitel Hamburg Alter Wall?

Yes, Ticino offers alfresco dining and international cuisine.

What's the area around Sofitel Hamburg Alter Wall like?

Sofitel Hamburg Alter Wall is located by the river in Hamburg City Center, a short 3-minute walk from Rodingsmarkt U-Bahn and 12 minutes' walk from Miniatur Wunderland.

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Sofitel Hamburg Alter Wall Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Very good

Ruhiges Hotel in einer Top-Lage! Kommen gerne wieder!
Simone, 2-night trip

8/10 Very good

Centralt beliggende hotel

Dejligt hotel med central beliggenhed. Velholdt og rent. Personalet var venlige, men manglede servicemind i forhold til hotellets antal stjerner. Vi rejste 6 sammen, og det var svært at reservere bord så vi kunne spise morgenmad sammen. Om aftenen var baren fyldt, og vi fik allernådigst lov til at sidde i lobbyen med vores drink. Så mere omsorg til personalet så de har et større overskud til, at give gæsterne god service.
Anja, 2-night trip

6/10 Good

Average

Very good location and excellent breakfast. Check in takes very long and staff not very attentive. Rooms (luxury class) relatively small and "clinical". Bed uncomfortable because the mattress is higher in the middle thus you almost fall out of the bed while sleeping. Air conditioning noisy. Garage extremely narrow, difficult parking for bigger cars.
Thomas, 1-night trip

8/10 Very good

Super Hotel

Das Hotel liegt sehr zentral. Man kann zu Fuss viele Sehenswürdigkeiten gut erreichen. Wir erhielten ein Upgrade. Es war ein sehr schönes grosses Zimmer mit schönem Ausblick. Das Bett war sehr bequem. Beim Frühstück gab es Wartezeiten, weil wegen Corona keine Selbstbedienung am Buffet war. Ich würde das Sofitel wieder buchen.
Yvonne, 3-night trip

8/10 Very good

god beliggenhed

Hotellet ligger super godt, og værelserne er rigtig fine. Vi var der under corona, så en stor del af hotellet var lukket ned - hvilket godt kunne mærkes. Morgenmad var slet ikke pengene værd! Æg fra en pose, og vi skulle stå i kø i 20 minutter for at komme ind til buffet... man måtte ikke selv tage drikkevare, men vi blev først tilbudet dem da vi var færdige med vores mad... Alt i alt kunne personale godt være mære opmærksomme, men fint hotel.
Mathilde, 4-night trip

8/10 Very good

Flot hotel

Flot hotel og god service
Daniel, 1-night trip

10/10 Exceptional

Altid fantastisk at bo på dette hotel. Perfekt beliggenhed, god service, lækre værelser og altid rent.
2-night trip

10/10 Exceptional

Et strøkent hotell✨✨✨

Veldig praktiske rom med fantastiske senger.
Anne-Lise, 2-night trip

10/10 Exceptional

Absolute a nice hotel

Dejligt hotel med en fantastisk beliggenhed. Gode store værelser med alle fornødenheder.
Stig, 1-night trip

6/10 Good

Bedingt durch Corona leider nur eingeschränkte Dienste
Jh, 2-night trip

10/10 Exceptional

stjerner værd

Fantastisk oplevelse trods Corona restriktioner.
Lillian, 2-night trip

6/10 Good

Not a bad location. Close to a lot of things for inner city. Was disappointed that the pool and spa were not stated closed on the website. Still waiting to see if I was charged for upgrades that seems to not go with anything that we recieved. Maybe just a misunderstanding when we checked in. The breakfast served was great. Room service menu was slacking though. All and all a good stay.
CHASE, 2-night trip

10/10 Exceptional

Kjempeflott
Jan Erik, 1-night trip

6/10 Good

Værelserne minder om en spartansk kahyt

Værelserne er for små og spartansk udstyret Ingen lænestole og intet klædeskabe
Torben, 2-night trip

10/10 Exceptional

Super location and excellent service

Excellent stay, super location and nice facilities. Breakfirst buffet is really good.
Keld, 1-night trip

8/10 Very good

Points positifs : -bon service à l’accueil -bons cocktails -bonne literie Points à améliorer: -serveurs bars et restaurants peu aimables et serviables -
Jean, 3-night trip

8/10 Very good

Die Matraze war veraltet und eucht schräg man lag schräg im Bett
3-night trip

10/10 Exceptional

Very nice and central hotel

Very nice hotel with a small spa and a good breakfast buffet. Parking right under the hotel. Friendly staff and good service.
Betina, 2-night trip

10/10 Exceptional

Tolle Lage, tolles Hotel, nette hilfsbereite Mitarbeiter
Tina, 2-night trip

6/10 Good

La chambre n'a pas été nettoyer tous les jours (poubelles non vidées)
5-night trip

10/10 Exceptional

Wir waren begeistert von der Größe und der Einrichtung des Zimmers, auch das Bad war sehr groß und geräumig mit Badewanne und einer extra Dusche. Alles war sehr modern und edel. Einfach wunderschön.
1-night trip

8/10 Very good

Positiv: Diese Unterkunft liegt sehr zentral . Das Seagull Spa ist sehr schön und durch den schlangenförmigen Pool mal was anderes . Frühstück war perfekt ! Personal ist sehr freundlich. Negativ: Beim Gepäck wurde uns bei der Anreise und Abreise nie geholfen. Es ist ein 5 Sterne Hotel aber an manche Kleinigkeiten sieht man dass es einfach schon in die Jahre gekommen ist.
Stephie, 3-night trip

6/10 Good

バスタブがない部屋で残念でした

以前宿泊した時は、バスタブもありアメニティがエルメスだったけれど、今回はバスタブのないシャワーだけの部屋でアメニティはLANVANでした。 部屋の交換をお願いしたら、バスタブの無い部屋の料金設定だった様で変えてもらえず…。 冬はやはりバスタブが欲しいので、よく調べてから予約すれば良かったです。 朝食はバラエティに富んで美味しかったです。
4-night trip

10/10 Exceptional

Super Toll. Sehr schöne Junior Suite mit mehr als genug Platz und ein hervorragendes Spa. Concierge war sehr hilfreich bei der Umsetzung von Extra-Wünschen. Die Lage ist traumhaft direkt in der Innenstadt gelegen und besitzt eine Tiefgarage(Parkgebühren 25€/Tag). Kommen gerne wieder.
Prinz, 1-night trip

10/10 Exceptional

Great hotel

Very nice hotel, enjoyable stay
2-night trip