Check in was made easy with the help of Desarea, as I had goofed up our reservation. She was so helpful and understanding of our error and was a delight talking to her.
Deb
Deb,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
Rooms were very clean. Breakfast was OK. Elevator was broken and ice machine on floor was broken. Other than that. It was good value for the money.
sharon
sharon,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 24 日
Poor customer service
I am a 68 year old women, (over weight, 3 bulging disks and foot problem. I stayed 3 nights. On Saturday I find out elevator is broke. I'm on second floor and can't walk stairs. I tell front desk im leaving next morning at 5:30 am. They tell me to call front desk and they will help with luggage. Next morning no answer on front desk phone. I go down and clerk goes I can't help you. I said I can't carry bags downstairs and she goes "Oh well". Last time I ever stay at one of there hotels
Sheri
Sheri,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
KIMBERLEY
KIMBERLEY,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
Breakfast needs some work
The hotel staff very friendly. The breakfast is adequate. Needs more variety. Clean.
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Desk help was amazing ! Cleanliness was terrific!
jennifer
jennifer,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
The staff was very friendly and helpful, telling us about the bus service, which stopped right in front of the hotel. The bus was easy to use and inexpensive. Breakfast was substantial with good variety & the bed was very comfortable.
Andrew
Andrew,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
David
David,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
I always have enjoyed staying at this hotel. But this visit from Monday to Sunday was a bit challenging. The elevator was out, we were on the 2nd floor and the ice maker was not working on the 2nd floor and had to go down for ice. I did eventually get ice bags and kept them with as i come and go and would just get ice on the way back to the room. This would be my 3rd stay. I will try them again and determine any future stay from there. I won't let this one visit with a few issues deter me. I was there for my church Holy Convocation and its only 2 miles from the church
Renard
Renard,6 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
Front desk was friendly. I personally didn’t like that we were expected to pay for parking in the hotel parking lot. Luckily and unluckily, the elevator was out so they waived the parking fee. Room was fairly accurate to the picture but did feel a tad dated in certain aspects. Overall pretty good no big complaints.
Darrel
Darrel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Marcus
Marcus,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
Sink did not drain at all when i got there. I left it like that and did no tell the desk because i should not have to. Service was fine, could have been cleaner. Night shift lady was rude as i have a broken hip and asked how much something was and she told me to “bring it up here” to someone on crutches w
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Friendliness
Sandra
Sandra,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Pool was nice
Spacious room
Could be a little.cleaner, there was a bug crawling in the hallway
Misty
Misty,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Extremely polite staff. Beautiful room and comfortable. Close to downtown/Broadway Nashville easy drive. Definitely recommend.
Nivia
Nivia,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Stayed here to see 2 concerts at Bridgestone Arena. Nice, safe and clean.
Rusty
Rusty,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 9 日
Ok- clean.
It was clean. No way to turn on shower water without getting soaked, then wet and slick floor. Flat pillows. LOUD a/c. Desk check In gave us terrible directions to park and to our room - maybe she has no grasp of hotel layout? Room was dark. Breakfast offered lots of variety.
Dan
Dan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Oza
Oza,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Urosh
Urosh,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
james
james,1 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 4 月 29 日
Enjoyed our stay and great customer service!
We had a great 4 night stay. Customer service staff were so pleasant and helpful. We did have a new staffer, who billed us twice, but by the time we left, we had our refund. I also had a package of medicine that needed to be delivered to the hotel and the staff was so helpful with that. You do have to pay for parking (which we were aware of ahead of time thanks to good communication) but we were given a discount for our longer stay- a pleasant surprise! The hotel was clean, nice small fitness center and pool area clean and warm (slightly cooler when we were in Nashville. It truly was an enjoyable stay. Our room was perfect. This hotel is slightly older but our room was clean and updated. We did a lot of eating in as we brought food so having a refrigerator and microwave was great.
Lynn
Lynn,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Awesome Stsy
The stay was great. The staff was super friendly and accommodating.
Wellington
Wellington,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
nice
sean
sean,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
I enjoyed everything about my stay I had no issues