Located near Florida Theatre, Hyatt Regency Jacksonville offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or enjoy American cuisine at one of three on-site restaurants.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Parking available
Free WiFi
Connecting rooms available
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Valet parking
Self parking
Pool bar
24-hour room service
Coffee shop/cafe
Business center
Terrace
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY1,224
CNY1,224
CNY1,403 total
includes taxes & fees
May 25 - May 26
Why we love this property
Fine dining options
This hotel features 3 restaurants, a cafe, and a bar. American cuisine awaits at the 24-hour coffee shop, while seafood and buffet breakfast tempt taste buds.
Dreamy sleep experience
Premium bedding transforms restless nights into rejuvenating slumber. Room service answers midnight cravings at any hour in this hotel.
Times-Union Center for the Performing Arts - 9 min walk - 0.8 km
VyStar Ballpark - 18 min walk - 1.5 km
VyStar Veterans Memorial Arena - 18 min walk - 1.6 km
EverBank Stadium - 4 min drive - 2.0 km
Getting around
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
Jacksonville International Airport (JAX) - 25 min drive
Jacksonville Station - 18 min drive
Jacksonville Central Station - 11 min walk
James Weldon Johnson Park Station - 13 min walk
San Marco Station - 16 min walk
Restaurants
Shor Seafood Grill & Tavern - 2 min walk
Spliff's Gastropub - 5 min walk
Ruby Beach Brewing - 4 min walk
Myth Nightclub, Element Bistro & Craft Bar - 5 min walk
Morton's The Steakhouse - 2 min walk
About this property
Hyatt Regency Jacksonville
When you stay at Hyatt Regency Jacksonville, you'll be within a 15-minute walk of Florida Theatre and Times-Union Center for the Performing Arts. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Market, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Other features include a poolside bar, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Jacksonville Central Station is 11 minutes and James Weldon Johnson Park Station is 13 minutes.
At a glance
DONE
Hotel size
951 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 34 per day; includes in/out privileges)
Onsite valet parking (USD 44 per day; includes in/out privileges)
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
Business center
Conference space (116000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Freshen up
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 26.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
Parking
Self parking costs USD 34 per day with in/out privileges
Valet parking costs USD 44 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville
Frequently asked questions
Does Hyatt Regency Jacksonville offer free cancellation for a full refund?
Yes, Hyatt Regency Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Jacksonville?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Regency Jacksonville?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Regency Jacksonville?
Yes. Self parking costs USD 34 per day. Valet parking costs USD 44 per day.
What are the check-in and check-out times at Hyatt Regency Jacksonville?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Hyatt Regency Jacksonville?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at Hyatt Regency Jacksonville and nearby?
Hyatt Regency Jacksonville has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Regency Jacksonville?
Yes, there are 3 onsite restaurants, featuring American cuisine.
What's the area around Hyatt Regency Jacksonville like?
Hyatt Regency Jacksonville is located on the waterfront in Downtown Jacksonville, a short 4-minute walk from Florida Theatre and 11 minutes' walk from Times-Union Center for the Performing Arts. Travelers say that the hotel is in a great location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were convenient, delicious, and highly recommended with great variety. (11 reviews)
Pet access was welcoming and accommodating, with staff understanding and helpful in meeting specific pet needs. (6 reviews)
The gym was great and a nice touch at the property. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Location
River
Restaurant
Bed
Parking
Food
Water
Reviews
Verified
10/10 Exceptional
May 23, 2026
The name and location makes this hotel a jewel. Rooms could be updated for a,more modern look. Overall nice hotel
Marvin
Marvin, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2026
This hotel is in a great location, and the staff is amazing.
Brian
Brian, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Beautiful view, clean, only stayed one night but liked the coffee area that was open 24/7
Ruby
Ruby, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Check-in was super busy, but everyone was so friendly and helpful. Our room was clean and had a great view at night of the city.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2026
We stayed on the river view side and it was amazing, there is a sliding door to open and feel the ocean breeze truly wonderful. Highly recommend this hotel the staff was amazingly courteous, helpful and professional.
javier
javier, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2026
We loved the river view and the patio that opens
Mindy
Mindy, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Very clean and friendly place to stay with beautiful views and plenty to do near by.
Pearline
Pearline, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Wonderful staff and clean, peaceful room, good restaurants on site!
Frank L
Frank L, 3-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Friendly staff, comfy bed, clean!
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2026
Very much enjoyed our one night stay here! We had a show at The Florida Theatre, and were able to walk right over and grab a bite and then see the show. Room on the river was scenic, have to pay for parking in the garage, but being able to walk where we need to go was perfect! Breakfast was delicious!
Nina
Nina, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Very nice staff
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2026
The room was great with the river view, clean and the staff was great!
OLGA
OLGA, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2026
The front desk staff were phenomenal. Shante Browder and Vivian were THE BEST!
Carrie
Carrie, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Service was outstanding and place was spotless
Joshua
Joshua, 2-night trip
Verified
8/10 Very good
Feb 2, 2026
Nice rooms, great views. Hotel is great despite the building and structure being old.
Nameeta
Nameeta, 2-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Everything stood out! From the warm reception from the receptionist to the whole stay. Ty he staff were amazing, the room was perfect.
Darren
Darren, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Easy check-in and front desk staff was friendly and helpful.
Marlene
Marlene, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Great staff , location.
Drew
Drew, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Clean room- friendly staff
Jeffrey
Jeffrey, 1-night trip
Verified
6/10 Good
Feb 8, 2026
The rooms are very basic but comfortable and very clean
Sobeida
Sobeida, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Amazing location, friendly staff, plenty of amenities in the hotel itself.
Jason
Jason, 3-night trip
Verified
8/10 Very good
Feb 9, 2026
Overall stay was great. Room was very clean but did have a slight but noticeable musty odor otherwise 5 stars. Would stay again as the location and views were top notch.
Nicholas
Nicholas, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Love the River view.
Connor
Connor, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Excellent room that was very clean and fresh towels daily. Staff was exemplary.
Ron
Ron, 3-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Rooms are clean and comfortable. 24 hr market is very convenient.