In the heart of San Juan, Palacio Provincial San Juan offers a blend of elegance and comfort. With its rooftop terrace, outdoor pool, library, gym and bar you can unwind in style. Guests rave about the helpful staff and proximity to shopping.
103 Calle San Francisco, Old San Juan, San Juan, 00901
What's nearby
Catedral Basilica Menor de San Juan Bautista - 1 min walk - 0.1 km
Calle Fortaleza - 1 min walk - 0.2 km
Plaza de Armas - 1 min walk - 0.2 km
La Fortaleza - 3 min walk - 0.3 km
Port of San Juan - 6 min walk - 0.6 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 35 min drive
Restaurants
Barrachina - 2 min walk
Café El Punto - 2 min walk
Birra y Empanadas - 2 min walk
El Meson Sandwiches - 1 min walk
El Batey - 2 min walk
About this property
Palacio Provincial San Juan, Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton features a rooftop terrace and puts you within a 10-minute walk of Port of San Juan. Guests can take a dip in the outdoor pool or grab a bite to eat at Consular, which serves breakfast, lunch, and dinner. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the pool and helpful staff.
At a glance
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Hotel size
43 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (late night)
What to do
Beach nearby
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
Fitness center
An outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 59.95 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Concierge service
Faxes
Fitness center access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Partner property beach club access
Phone calls (may be limited)
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 to 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan
Frequently asked questions
Does Palacio Provincial San Juan, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, Palacio Provincial San Juan, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Palacio Provincial San Juan, Curio Collection by Hilton?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Palacio Provincial San Juan, Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Casino Metro (5-min drive) and Sheraton Casino (6-min drive) are both nearby.
What is there to do at Palacio Provincial San Juan, Curio Collection by Hilton and nearby?
Palacio Provincial San Juan, Curio Collection by Hilton has an outdoor pool and a fitness center.
Are there restaurants at or near Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, Consular offers ocean views and poolside dining.
What's the area around Palacio Provincial San Juan, Curio Collection by Hilton like?
Palacio Provincial San Juan, Curio Collection by Hilton is a short 7-minute walk from Port of San Juan and 2 minutes' walk from San Juan Gate. The local area is walkable and popular for its beaches.
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Reviews
Palacio Provincial San Juan, Curio Collection by Hilton Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The rooftop pool area was clean, inviting, and offered great service with plenty of towels and water. (37 reviews)
The hot tub was a wonderful amenity, offering a relaxing experience with great views. (6 reviews)
The gym was clean and lovely, a great amenity for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Restaurant
Food
View
Rooftop pool
Bed
Bar
Hot Tub
Reviews
Verified
10/10 Exceptional
Apr 26, 2026
Adriana as well as the rest of the staff were amazing. Friendly check-in and helpful advice regarding restaurants, etc. Cold water bottles were a nice touch and the rooftop pool was fantastic.
Edward
Edward, 3-night trip
Verified
10/10 Exceptional
Mar 12, 2026
Great time
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Beautiful hotel, great location for walking. Friendly staff and nice rooftop patio!
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
The Sensational location, pleasantness and helpfulness of the staff just added to our enjoyment of this hotel. It has lovely, accessible outdoor spaces and was very clean.
Christine and Kenneth
Christine and Kenneth, 4-night trip
Verified
8/10 Very good
Apr 13, 2026
The staff were very nice and helpfull! The hotel is a perfect location for restaurants and getting around! Room size was ok, but the maintenance was disappointing. Doors were very loud at night, varanda door was broken, so it didn’t close 100% (which might have helped with the outside noise, being in such a central location). Would stay here again, but these minor details will improve so much guest experience.
A K
A K, 2-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Great location and amenities
Elisa
Elisa, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Beautiful place. Staff was very approachable and helpful
Kendra
Kendra, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
This place is absolutely beautiful great location, friendly staff highly recommend
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2026
This is an excellent location in Old San Juan and the hotel is spacious with modern accents on a 200 year old historic structure. The staff is friendly and attentive, the rooms spacious, clean, with high ceilings. The bedding was excellent. The only negative was the construction on the roof by the pool during my stay. I also recommend not taking a room near the front lobby as it can be loud there at times. But all around this is a great place to stay.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2025
The staff was incredible and made our stay
colleen
colleen, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Great spot!
shannon
shannon, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The room was spotless! The staff was more than attentive. The food at the pool deck was very slow, but we didn’t mind one bit!
Allen
Allen, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Beautiful room, excellent front desk staff.
Alexandria Clerkin
Alexandria Clerkin, 4-night trip
Verified
10/10 Exceptional
Aug 31, 2025
Good place to stay
Christian
Christian, 2-night trip
Verified
8/10 Very good
Feb 4, 2026
The room was clean, while we had some issues the staff had quickly responded to our needs and provided satisfactory solutions.
Justin
Justin, 4-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Staff
MARIA
MARIA, 4-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Staff was very attentive
shane
shane, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Perfect location.
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Great property with a great location. Had an amazing time I would return again.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Perfect location. Wonderful staff. Rooftop pool and bar
Dave
Dave, 3-night trip
Verified
10/10 Exceptional
Sep 30, 2025
We enjoyed this property
Iris
Iris, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2025
This hotel was so beautiful! It felt so warm and welcoming. We would absolutely be staying here again!
aisha
aisha, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Th Hotel is very good
Orlando
Orlando, 2-night trip
Verified
10/10 Exceptional
Aug 24, 2025
Beautiful relaxing place. Very clean and staff is amazing
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
loved it. room was clean, staff was friendly and accommodating which made our trip easier.