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University Inn of Carbondale

2.5 star property
Hotel in Carbondale

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Photo gallery for University Inn of Carbondale

Front of property
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes
Lobby
Lobby sitting area
Welcome to University Inn of Carbondale, where a warm welcome awaits. Enjoy continental breakfast and stay connected with WiFi in public areas. Guests can unwind with coffee/tea in the lobby or explore nearby attractions after checking-in at the 24-hour front desk.

Reviews

6.0 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Free breakfast
  • 24/7 front desk
  • Air conditioning

Main amenities (5)

  • Housekeeping (on request)
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Blackout drapes/curtains
  • Free self parking
  • Netflix
  • Hulu

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Sofa Beds

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout drapes

Deluxe Room

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Accessible Bathtub

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Desk
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Shower Grab Bars

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2400 W Main St, Carbondale, IL, 62901

What's nearby

  • Southern Illinois University - 3 min drive - 2.5 km
  • Memorial Hospital of Carbondale - 4 min drive - 2.8 km
  • Giant City State Park - 20 min drive - 21.2 km
  • Lake of Egypt - 34 min drive - 46.9 km
  • Rend Lake - 48 min drive - 74.2 km

Getting around

  • Marion, IL (MWA-Williamson County Regional) - 22 min drive
  • Cape Girardeau, MO (CGI-Cape Girardeau Municipal) - 69 min drive
  • Carbondale Station - 5 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Scooter’s Coffee - ‬2 min drive
  • ‪Tequilas - ‬16 min walk
  • ‪Eagles Carbondale 2569 - ‬2 min drive
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

University Inn of Carbondale

University Inn of Carbondale is a great choice for a stay in Carbondale. Free perks include self parking and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 57 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Working away

  • Business center

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk

More

  • Housekeeping on request
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Does University Inn of Carbondale offer free cancellation for a full refund?

Yes, University Inn of Carbondale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at University Inn of Carbondale?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at University Inn of Carbondale?

Yes, there's free self parking.

What are the check-in and check-out times at University Inn of Carbondale?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.

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University Inn of Carbondale Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Location
Refrigerator
Building
Family friendly
Lobby

Reviews

10/10 Exceptional

Good service and helpful guidance by alex during the check in.
Roxana, 1-night trip

6/10 Good

Food options are very limited, I think this can improve. Personnel is very polite, I like this so much.
Angel, 4-night trip

8/10 Very good

Cheap place to stay but beware….

You could tell this building used to be something else cause it is definitely aged and not in a cute charming kind of way. They have tried their best to make it look historical. I saw signs for guest laundry and fitness center but they didn’t actually exist. My room was next door to the bar that is I didn’t hear anything coming from in the bar but those walls are so thin you can hear people talking in the lobby and out side. Oh and the continental breakfast is literally toast and cereal.
Jerry, 1-night trip

8/10 Very good

Danny Rocks!

Danny was the coolest person I have met while checking in.
Zach, 2-night trip

4/10 Fair

Not my idea of clean.

Never saw a person working. Checked in with a person on a kiosks. The floors and walls were dirty, things in the room were broken, the sheets didn't fit the bed. Dry cereal and toast were all that was offered for breakfast. The parking lot had trash all.over it.
Lacie, 2-night trip

2/10 Poor

Terrible service had to get my own towels from the employee laundry room. Very limited breakfast options and no one working in the front desk. The worst experience I’ve ever had a hotel. I will never stay here again if I hadn’t booked this so far in advance, I would never have stayed.
Eric, 2-night trip

10/10 Exceptional

I had a fantastic stay at the University Inn of Carbondale! From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure a comfortable experience. The room was spotless, beautifully designed, and had everything I needed. The location was perfect, and the breakfast buffet? Delicious.
Jeff, 4-night trip

10/10 Exceptional

Great value for the $$

The rooms are old and outdated, needs to be renovated, Overall I would give it a 6/10, however you get what you pay for. The front desk attendant Jack was very nice and knowledgeable, the maintenance guy was very nice
LaShawn, 1-night trip

2/10 Poor

Well, should have read other reviews before going to this place that felt like I was in “The Shining”. Sadly, our place was non-refundable and we decided to stick it out. Ran out as we could after our night. The club nearby makes the parking lot into a block party and there are definitely squatters at the abandoned building behind this place.
Elizabeth, 1-night trip

2/10 Poor

Dirty and disgusting, room was extremely hot and AC was broken, people fighting in the parking lot, super high pet fees will surprise you at check in. Enjoy your stay at trash hole city motel!!
Robert, 1-night trip

10/10 Exceptional

Awesome Customer Service !!!

Customer service was great and very friendly . I enjoyed My stay .
Tanesha, 1-night trip

2/10 Poor

There was no actual human staff available on site. I had to check in via a kiosk that connected me to a call center in India via Zoom. I could barely hear anything they were saying and the closed captions did not work either. The AC went out and i ended up getting a refund and cancelling my reservation. Do not stay here.
Justin, 1-night trip

2/10 Poor

No real front desk attendant (virtual kiosk). You can’t hear what’s being said lobby echoes. Dirty rooms black mold on bathroom curtains, stains on walls, dirty beds with stains not changed entire stay, took 3 hours to get clean towels, lobby smells like pet urine/feces. Continental breakfast was old bread & a gallon of milk & sunny D to be shared by guests (unsanitary). No workers on duty 24/7 if u need something..DONT. People actually live in the hotel.. the building next door is abandoned & the other building is a party area for locals. Terrible dirty hotel! Will neveeeeer book again.
Jaycina, 3-night trip

2/10 Poor

Broken a/c, we couldn't adjust, when we asked for more pillows and blankets, we were told there was no housekeeper in staff and I saw a house keeper cleaning a room at that time. I was also told the hotel doesn't stock extra clean blanket or pillows. The parking lot light was in our window all night, illinating the room so we didn't get good sleep. We couldn't shut the curtains, they were "decorative" the smoke alarm would not stop chirping every 2 minutes. Very dissatisfied with the deposit, was not informed there would be a deposit, was was told the deposit would be refunded upon leaving, was told when I was leaving that it would be deposited in 4 days. So I was lied to on the deposite. Very unhappy I booked 2 rooms. There were no humans working to talk to and help aside from the housekeeper who "wasn't there" to help with linins. The WiFi and TV both didn't work. There was only one outlet for the entire room, we had to unplug the mini fridge to use the coffee pot. The vending machine was broken.yhe toiletries were used by previous tenets. You could tell because it was half empty in one room.
Jessica, 1-night trip

2/10 Poor

Room was not ready on arrival, room was dirty still , no breakfast, no staff for help,
Yanna, 2-night trip

4/10 Fair

Hreat bed but sheet was dirty. Toilet was broke and shut off. TV remote didnt work. Haeat AC unit broke up and dirty
Jeffrey, 1-night trip

10/10 Exceptional

Excellent choice! Clean and the staff was friendly. Will definatly stay here everytime i'm in Town
SHARON, 1-night trip

10/10 Exceptional

Really friendly and quick with service
Alanaya, 3-night trip

2/10 Poor

I really don’t know how to begin to explain how pitiful this hotel is. It said it was $55 on hotels.com but when we went to book it, it was 150+ tax, which came to about $172. When we came into the hotel, there was about three cars there and was not well lit. When we came into the hotel lobby, there was no one there to greet us and no one working the desk. There was a kiosk and when you walked up to it, a person came on and asked you to pay an additional $100 your card for a room deposit. The first room they gave us room number 114 was like the size of a closet. It was filthy, there was a nasty bathroom. The water was running and it smelled like sewer. A little tiny bed with one pillow one light worked in the whole room. The TV didn’t work. It was just really pathetic. I went back to the kiosk and told the man that we couldn’t accept this room and he told me that he needed to speak to the manager and they gave us another room. We would’ve left then if it hadn’t been for homecoming and Carbondale, there was no rooms available anywhere and it was late. They offered us another room, which was much cleaner two beds, but the bathroom water still ran and smelled. The TV did not work at least there were lights. I told him man at the kiosk and he said he would send a maintenance person over to fix it. I checked back with him in about an hour and he said that something had come up and they’d be there soon. They never came. This place really needs to be condemned.
Bruce, 1-night trip

2/10 Poor

This place needs a lot of attention and updated
Roger D, 1-night trip

10/10 Exceptional

The environment is quite and I love the room
Olamide, 1-night trip

10/10 Exceptional

The building is nice and I have a great view from my room, everything is clean and tidy
Prime, 1-night trip

8/10 Very good

No frills, clean and safe spot to spend the night or short trip. Impressed
Stephanie, 1-night trip

10/10 Exceptional

Very Nice

It was the cleanest hotel I've seen in a long while. I have no complaints and will return each time I stay in Carbondale.
Fatima, 2-night trip

8/10 Very good

A good value

By no means a fancy place, but for what I paid it was worth it. The bed was comfortable and the shower worked well. It was very quiet, likely because the university is on break. The location worked well for me too.
Jeffery, 1-night trip