En mi habitación no no había donde poner el rollo de papel, no había cobija, la cama muy dura me dolía el cuerpo al levantarme, colchones viejos, en el baño la tina es muy peligrosa, súper resbaladiza y no ponen nada por ejemplo un tapete para cuidar a los clientes.
Yazmin
Yazmin,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Bernice
Bernice,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
It was a great experience and amazing staff.
Lisa
Lisa,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 9 日
Hannah
Hannah,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Friendly Staff and very helpful!
Gerald
Gerald,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 6 日
The staff was amazing from check in to check out. Any questions or concerns were dealt with immediately. The food was great and no long wait times. The a la carte restaurants were good, but portions were a bit small. The only issue that the resort really has trouble with is the lack of loungers by the pool and beach. Security tried but it was more so the guests who didn’t want to share. The area is isolated so beach had no peddlers. The resort was fantastic and would absolutely come again.
Angela Julie
Angela Julie,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 1 日
Delicious food and comfortably
Daniela
Daniela,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
We liked the property and enjoyed our stay but we found that there were alot of stairs and inclined and declined pathways. Very hard for someone with mobility issues. I need a knee replacement and we found we were to tired after supper to go anywhere. Our jacuzzi tub quit working halfway through the week and the staff went out of there way to fix it for us for the last evening.
Shelley
Shelley,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Overall this resort is great for families and couples. Food was good with many choices and A-la-cart restaurants (reservations required). Pools were good and the beach was great! I recommend that they provide more beach chairs and pool chairs as they run out quickly. Staff were great and our family really enjoyed the stay.
Hai
Hai,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Rob
Rob,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Steven
Steven,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Need more beach chairs
keith
keith,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
C’étais ma troisième fois et j’ai encore une fois beaucoup appréciée. Nous avons eu un problème de batterie sur le mécanisme pour entrer dans notre chambre qui a pris beaucoup de temps à arranger alors que nous avions un autobus à aller prendre mais sinon tout a bien été . Un merci tout spécial à Bernardo qui sert au bar de la piscine adulte le soir . Depuis trois ans il m’offre un super service !
Stephanie
Stephanie,10 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
Visité el lugar en año nuevo. En general bien pero:
1. La gente aparta los camastros
2. Las toallas para la piscina se acaban muy rápido
3. Las regaderas para enjuagarse de la playa no se cerraban, algo en el sensor estaba mal y se desperdició mucha agua
4. Las lámparas de los pasillos estaban sucias
5. Pedí servicio de despertador y No llamaron
6. Llamé a repeción a las 20 hrs para pedir un servicio y no contestaron el teléfono.
7. En el restaurante Bamboo las manteletas huelen a trapo viejo.
8. El personal es muy atento.
9. Se lucieron con la decoración y la cena de año nuevo en el buffett.
10. La mezcla musical fue la misma la noche de año nuevo y al día siguiente. Necesitan más variedad o un nuevo DJ.
11. El chico que cocinaba en las terrazas es sordo mudo, eso me encantó!
Alma Rosa Maldonado
Alma Rosa Maldonado,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Worth doing the spa message when you get there
Alma
Alma,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Berenice
Berenice,4 晚行程
Travelocity真实住客点评
8/10 很好
2025 年 1 月 13 日
Michael
Michael,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
We really liked this hotel. We surfed just in front, which is extremely rare. The food was good and everything was just perfect.
Magali
Magali,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 12 日
Christiane
Christiane,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 12 日
The property is outdated the staff were rude not all but some. The cleaning staff in the rooms were amazing. The food in the buffet wasn’t great. The breakfast food was pretty good. But the rest looked very much like it had been remade into other dishes from
The night before. The travel club me. We’re all very pushy trying to get onto invest into a hotel. The coffee (espresso) machine in the main bar was broken. Only Nescafé coffee out of a machine not good. Mexico has great
Coffee beans they need to use
Their own coffee. One bar for drinks at night to order from. If you went into the sports bar the waitresses had to go to
The main bar to get drinks.
Norma Mcintosh
Norma Mcintosh,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Is a great place for surfing consistent 2-3 foot breaks all day can rent surf boards. Great staff would say a solid 4 star seaprt with a 5 star experiance very probable. We would come back so that tells you something
Mark
Mark,7 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 9 日
This hotel is NOT a 4 or 5 star hotel. Maybe a 3 and being generous. Trash left by the guest everywhere, the hotel is super old, the bed was horrible, stayed there for 6 nights and I didn’t sleep well cuz the beds and pillow are so old and uncomfortable.
The pool is soo small and soo crowed is not enjoyable at all, in 3 different occasions/days they didn’t have towels. It was impossible to get reservations to the three restaurants they have, as the app only allows you to book one day in advance. We had the new year day dinner at the Portofino, which was terrible to say the least , our reservation was at 8:30 and we only got the main dish around 9:40 and it was cold. The only good thing this hotel has lucky for us was the Buffett.
So sadly, pretty bad experience for the expensive price we paid.