It took exceptionally long for the hotel shuttle to arrive to pick up our family of 5 traveling with two young children. We had to keep calling the hotel for status updates. It was nearly an hour before it arrived. Be careful that you don't get on the Shiller Park Sheraton Four Points shuttle. Their driver did not state which hotel he was from. I happened to ask just before we were on our way to the wrong hotel. The Mt. Prospect staff was pleasant and the rooms were clean and comfortable.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Stefanie
Stefanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Mohammed
Mohammed,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 6 日
Don’t stay for the pool or hot tub.
Chose the hotel for the hot tub and pool. Pool didn’t seem to be heated and was cold. Hot tub was broke and out of service. I believe the chemicals were off in the pool as well as it turned my daughter’s hair green. Put that I was staying with 2 Adults & 2 Kids. Got the king bed suite with pull out couch. Didn’t receive any extra pillows for the pull out couch.
Jesse
Jesse,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Marissa
Marissa,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
Matt
Matt,5 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 28 日
Didn’t serve free breakfast
Paulens
Paulens,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Akinyemi
Akinyemi,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
I checked in around 12 noon (thankfully they let me check in early) the only issue I had is two more people got assigned my room and came to door with card. Luckily, I had engaged the safety latch, but none the less. I think it was an honest mistake, but still.
Rondell
Rondell,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Krista
Krista,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Definitely needs some updating, but otherwise a good property. Room was decently clean. Front desk staff were good and friendly. Overall decent for the price and location relative to O'Hare.
Mark
Mark,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 19 日
Masayuki
Masayuki,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 18 日
No microwave in the rooms and no free breakfast
Slime
Slime,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Muy limpio
Claudia
Claudia,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 6 日
Valerie
Valerie,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
Olivia
Olivia,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 25 日
Very good
Hicham
Hicham,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 20 日
I liked the decor and thought the hotel had a cozy feel to it. The pool/jacuzzi area was quite nice. The only thing I didn’t care for was the shower in the room and I thought the shades didn’t work very well and didn’t keep all the light out in the a.m..
Kristen
Kristen,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Timothy
Timothy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
yesenia
yesenia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
It was very clean and affordable
Jer
Jer,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Excellent service, able to answer our questions.
Clean, comfortable room.
Rhonda
Rhonda,1 晚家庭旅行
Travelocity真实住客点评
4/10 尚可
2025 年 5 月 6 日
We ended up getting 4 different rooms
room one the ac didn’t work so at like 1 am we are moving all the luggage to room 2 where it’s only one bed and it was supposed to be 2 beds room 3 was not even clean the bed sheets where not even in the bed and the room was dirty and buy the the time of getting all this stuff fixed it was 3 am when we got to lay down and they didn’t even offer a discount or free credit for the next stay so it was a little bit frustrating