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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Hotel with indoor pool, near CoolSprings Galleria

Choose dates to view prices

In the heart of the business district, Embassy Suites by Hilton Nashville South Cool Springs offers a warm welcome with daily breakfast buffets and evening manager's receptions. Unwind in style at the indoor pool or grab a coffee at the on-site cafe, while taking advantage of laundry services and luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The current price is CNY938
CNY1,113 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

1 bedroom, premium bedding, in-room safe, desk

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4

View all photos for King Suite - Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

King Suite - Non-Smoking

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Bathtub)

9.4 out of 10
Exceptional
(31 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Family Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Presidential Suite, 1 King Bed

  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Hearing Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Hearing Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Basic Room, Non Smoking

9.0 out of 10
Wonderful
(90 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking (Shower)

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking, Corner

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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The price is CNY974
CNY1,157 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 1 min drive - 1.4 km
  • Aspen Grove Park - 1 min drive - 1.4 km
  • Vanderbilt University - 18 min drive - 32.0 km
  • Broadway - 18 min drive - 32.4 km
  • Nissan Stadium - 19 min drive - 33.7 km

Getting around

  • Nashville International Airport (BNA) - 23 min drive
  • Smyrna, TN (MQY) - 33 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Chuy's - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

  • When you stay at Embassy Suites by Hilton Franklin Cool Springs, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured onsite self parking (USD 14 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (16000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Secured self parking costs USD 14 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Franklin Cool Springs offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Franklin Cool Springs?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Franklin Cool Springs?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Franklin Cool Springs?

Yes. Self parking costs USD 14 per day. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Embassy Suites by Hilton Franklin Cool Springs?

You can check in starting at 4 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Embassy Suites by Hilton Franklin Cool Springs and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Embassy Suites by Hilton Franklin Cool Springs?

Yes, there's an onsite restaurant.

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Reviews

Embassy Suites by Hilton Franklin Cool Springs Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Amenities

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and plentiful with a variety of options including made-to-order omelets and no extra fees. (95 reviews)
  • The gym facilities were well-equipped and suitable for guests. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Lobby
Children
Family friendly
Location
Food

Reviews

Verified

10/10 Exceptional

Great stay, staff check on us several times
cody, 2-night trip
Verified

10/10 Exceptional

What here just for a quick weekend getaway. It was excellent I will stay here again in the future. Thanks for the great service!
Tiffany, 1-night trip
Verified

10/10 Exceptional

was there for golf event 4 days, place was under little construction in lobby area but that didn't take away from anything! staff was great all-round, place was clean, food was amazing will stat again!
Kimberly, 3-night trip
Verified

10/10 Exceptional

Our stay was great outside of the renovations which was just part of it! But even with renovations they provided top tier service!
Landrell, 2-night trip
Verified

10/10 Exceptional

Nice staff, clean room, great breakfast.
Kenny, 1-night trip
Verified

10/10 Exceptional

Great hotel the room was clean the staff were super friendly and helpful love the breakfast the omelettes are fantastic
Dana, 1-night trip
Verified

8/10 Very good

We did not know the hotel was undergoing rennovation, The main floor was a construction zone pushing hte managers special and breakfast eating area into a much smaller area. The staff was great.
Robert, 1-night trip
Verified

10/10 Exceptional

Excellent hotel and location!
Victor, 2-night trip
Verified

10/10 Exceptional

Room was great, clean good space. Staff was eager to help and was very courteous. Breakfast was above the normal hotel breakfast. Omelette station and the other food was not microwaved 5 minutes before being served. The hotel was undergoing renovations so a lot construction and unable to use some of the amenities, but I would be willing to stay here again for sure
Bryan, 4-night trip
Verified

8/10 Very good

The room was spacious and bed very comfortable. Staff did an excellent job providing accommodation s around construction.
Bruce, 1-night trip
Verified

10/10 Exceptional

The woman the checked us in was friendly and inviting. The room was spacious. It was nice to have a door that separated the bedroom from the sitting room. The complimentary breakfast including made to order omelets was delicious. The hotel lobby was under renovation so there were boxes, wires, and floor torn up upon entering which was a bit of a let down since the pictures online showed a beautiful lobby. Overall we were very happy with our stay and even though there were renovations happening, it was still quiet.
Katie, 1-night trip
Verified

10/10 Exceptional

Very friendly staff. Room was spotless. Always love the hot breakfast especially omelette station. Great location close to shopping and restaurants and only minutes from downtown Nashville
Kelli, 2-night trip
Verified

10/10 Exceptional

The rooms was great! Makes it possible for a family of 6 to stay in one room! Would highly recommend this hotel, and you can’t beat their breakfast!
Whitney, 4-night trip
Verified

8/10 Very good

The room was great!! It was very clean!! We were a little caught off guard by the construction,
Nick, 1-night trip
Verified

10/10 Exceptional

Great breakfast area and quiet room.
Janine R Lid, 1-night trip
Verified

8/10 Very good

Near mall and restaurants
Terry, 1-night trip
Verified

8/10 Very good

Great location and very accessible from I-65.
Bradley, 2-night trip
Verified

10/10 Exceptional

The room was nice, recently renovated. Staff members were very polite and friendly. Shou
Leidierys, 2-night trip
Verified

10/10 Exceptional

The staff is always great, the breakfast was wonderful. The rooms are amazing.
Sandy, 1-night trip
Verified

10/10 Exceptional

My grandkids had a blast in the pool and loved the breakfast bar
Rhonda, 2-night trip
Verified

8/10 Very good

It was very convenient and family friendly. My family loved the breakfast.
Andrew, 1-night trip
Verified

10/10 Exceptional

Check in staff and bar staff wete so nice and friendly, made us feel at home.
Daniel, 1-night trip
Verified

10/10 Exceptional

The staff is very friendly and the rooms are clean.
Kim, 2-night trip
Verified

8/10 Very good

The only downer was the renovation that was taking place. There was a lot of noise during the day time. Other than that the room we had was quiet during the night, clean and comfortable, andbreakfast was very good.
Dan, 1-night trip
Verified

8/10 Very good

A little dated but great location!
Christopher, 1-night trip