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Embassy Suites by Hilton Franklin Cool Springs

Property class: 3.5
Hotel with indoor pool, near CoolSprings Galleria

Choose dates to view prices

In the heart of the business district, Embassy Suites by Hilton Nashville South Cool Springs offers a warm welcome with daily breakfast buffets and evening manager's receptions. Unwind in style at the indoor pool or grab a coffee at the on-site cafe, while taking advantage of laundry services and luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The current price is CNY1,036
CNY1,230 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 49 of 49 rooms

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Bathtub)

9.4 out of 10
Exceptional
(31 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, in-room safe, desk

Family Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Presidential Suite, 1 King Bed

  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Hearing Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Hearing Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Basic Room, Non Smoking

9.0 out of 10
Wonderful
(88 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

View all photos for Hearing Accessible Premium King Suite

1 bedroom, premium bedding, in-room safe, desk

Hearing Accessible Premium King Suite

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom King Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Accessible One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible Premium Two Double Suite with Roll in Shower

  • Sleeps 6

View all photos for Hearing Accessible King Suite

1 bedroom, premium bedding, in-room safe, desk

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking (Shower)

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking, Corner

37-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds, Non Smoking, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Bathtub

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Two Room Corner Premium Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner Premium Two Double Suite

  • Sleeps 6

Two Room Pure Wellness Corner Two Double Suite

  • Sleeps 6

View all photos for Two Room Pure Wellness Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Pure Wellness Two Double Suite

  • Sleeps 6

Two Room Pure Wellness King Suite

  • Sleeps 4

View all photos for Two Room Corner King Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner King Suite

  • Sleeps 4

View all photos for Two Room Corner Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner Two Double Suite

  • Sleeps 6

View all photos for Two Room Premium King Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Premium King Suite

  • Sleeps 4

View all photos for Two Room Premium Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Premium Two Double Suite

  • Sleeps 6

View all photos for Two Room Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Presidential Suite

  • Sleeps 2

Two Room Two Double Suite

  • Sleeps 6

View all photos for Two Room Corner Premium King Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner Premium King Suite

  • Sleeps 4

3 Room Family Suite-2 King Beds-Nonsmoking

  • Sleeps 4

View all photos for 2 Room Suite-1 King Bed Nsmk-Tub Shower Combo

1 bedroom, premium bedding, in-room safe, desk

2 Room Suite-1 King Bed Nsmk-Tub Shower Combo

  • Sleeps 4

View all photos for Two-Room Premium King Suite-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Queens Beds 2 Room Premium Suite

  • Sleeps 4

2 Room Corner Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 4

View all photos for Premium Two-Room Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible

1 bedroom, premium bedding, in-room safe, desk

Premium Two-Room Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

2 Room Suite-1 King Bed Shower Only Nonsmoke

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Queen Beds 2 Room Corner Suite Nsmk

  • Sleeps 6

2 Queen 2 Rm Suite Hearing Accessible Nsmk

  • Sleeps 2

2 Queen 2 Room Suite Mobility Accessible Tub

  • Sleeps 6

2 Queen 2 Rm Ste Mobility Accessible Ri-Shwr

  • Sleeps 6

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includes taxes & fees
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About the neighborhood

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 1 min drive - 1.4 km
  • Aspen Grove Park - 1 min drive - 1.4 km
  • Vanderbilt University - 17 min drive - 31.0 km
  • Broadway - 18 min drive - 32.4 km
  • Grand Ole Opry - 24 min drive - 44.8 km

Getting around

  • Nashville International Airport (BNA) - 23 min drive
  • Smyrna, TN (MQY) - 33 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chuy's - ‬3 min drive
  • ‪Drake's - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

When you stay at Embassy Suites by Hilton Franklin Cool Springs, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured onsite self parking (USD 12 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (16000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Renovations and closures

The property will be renovating from December 13 2025 to April 18 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Secured self parking costs USD 12 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Franklin Cool Springs offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Franklin Cool Springs?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Franklin Cool Springs?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Franklin Cool Springs?

Yes. Self parking costs USD 12 per day. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Embassy Suites by Hilton Franklin Cool Springs?

You can check in starting at 4 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Embassy Suites by Hilton Franklin Cool Springs and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Embassy Suites by Hilton Franklin Cool Springs?

Yes, there's an onsite restaurant.

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Reviews

Embassy Suites by Hilton Franklin Cool Springs Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Amenities

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for being delicious, with many guests enjoying the made-to-order omelet station. (126 reviews)
  • The gym facilities were well-equipped and met the needs of guests. (3 reviews)
  • Breakfast was awesome and the location offered easy access to several dining and shopping areas. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Lobby
Children
Family friendly
Location
Food

Reviews

Verified

10/10 Exceptional

Great place to stay.
Patrick, 1-night trip
Verified

10/10 Exceptional

Great stay, staff check on us several times
cody, 2-night trip
Verified

10/10 Exceptional

Clean, very comfortable accommodation; friendly staff (thank you Dawn);
Suzy, 2-night trip
Verified

10/10 Exceptional

Our stay was great outside of the renovations which was just part of it! But even with renovations they provided top tier service!
Landrell, 2-night trip
Verified

10/10 Exceptional

Nice staff, clean room, great breakfast.
Kenny, 1-night trip
Verified

10/10 Exceptional

All good, really enjoyed our stay
Gustavo, 5-night trip
Verified

8/10 Very good

We did not know the hotel was undergoing rennovation, The main floor was a construction zone pushing hte managers special and breakfast eating area into a much smaller area. The staff was great.
Robert, 1-night trip
Verified

10/10 Exceptional

Great hotel the room was clean the staff were super friendly and helpful love the breakfast the omelettes are fantastic
Dana, 1-night trip
Verified

10/10 Exceptional

Room was great, clean good space. Staff was eager to help and was very courteous. Breakfast was above the normal hotel breakfast. Omelette station and the other food was not microwaved 5 minutes before being served. The hotel was undergoing renovations so a lot construction and unable to use some of the amenities, but I would be willing to stay here again for sure
Bryan, 4-night trip
Verified

10/10 Exceptional

The woman the checked us in was friendly and inviting. The room was spacious. It was nice to have a door that separated the bedroom from the sitting room. The complimentary breakfast including made to order omelets was delicious. The hotel lobby was under renovation so there were boxes, wires, and floor torn up upon entering which was a bit of a let down since the pictures online showed a beautiful lobby. Overall we were very happy with our stay and even though there were renovations happening, it was still quiet.
Katie, 1-night trip
Verified

10/10 Exceptional

The room was amazing all together! Sad that I couldn't use thr pool!
Shannon, 1-night trip
Verified

10/10 Exceptional

Excellent hotel and location!
Victor, 2-night trip
Verified

8/10 Very good

The room was spacious and bed very comfortable. Staff did an excellent job providing accommodation s around construction.
Bruce, 1-night trip
Verified

6/10 Good

Normally I would give this hotel a 4. The room was good. Very clean and everything was well maintained. The staff was nice. The breakfast was good. Unfortunately, the hotel is undergoing major renovations in their main lobby area. Not just renovations...major construction. Their website does say they are undergoing "public space" renovations...which is a understatement. The entire gra
Ronald, 2-night trip
Verified

10/10 Exceptional

Very friendly staff. Room was spotless. Always love the hot breakfast especially omelette station. Great location close to shopping and restaurants and only minutes from downtown Nashville
Kelli, 2-night trip
Verified

10/10 Exceptional

This hotel was awesome! They were going through a renovation and you wouldn’t have known! They were super accommodating and made everything very easy! Will stay here again
Rachel, 3-night trip
Verified

8/10 Very good

The room was great!! It was very clean!! We were a little caught off guard by the construction,
Nick, 1-night trip
Verified

10/10 Exceptional

Will stay here again
TIFFANY, 1-night trip
Verified

10/10 Exceptional

Great place to stay
Matt, 2-night trip
Verified

10/10 Exceptional

The rooms was great! Makes it possible for a family of 6 to stay in one room! Would highly recommend this hotel, and you can’t beat their breakfast!
Whitney, 4-night trip
Verified

10/10 Exceptional

Yes to fresh breakfast. Hotel is currently under construction so that was a bit annoying
laura, 1-night trip
Verified

10/10 Exceptional

Loving the upgrades!! It will be even better once completed. We had a wonderful stay!!
Venita, 2-night trip
Verified

6/10 Good

Breakfast was good, service is efficient. The room is spacious, but the extra blanket and pillow was poor quality. Since the property is under re-modelling, the center of the property was covered, not feels cozy.
XUAN, 1-night trip
Verified

8/10 Very good

Near mall and restaurants
Terry, 1-night trip
Verified

10/10 Exceptional

Nice
Shawan, 1-night trip