Exclusive Gramado Hotel & Spa by Gramado Parks welcomes you to Dutra with a warm smile. Enjoy the free continental breakfast, unwind in the spa or by the pool, and spend quality time at Signature restaurant or on the playground. With helpful staff and first-rate property condition, your family-friendly getaway is sure to be memorable.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive
Salgado Filho Intl. Airport (POA) - 139 min drive
Restaurants
Restaurante Aquecee - 3 min walk
Rasen Braza - 11 min walk
Bistro Galo Vermelho - 3 min walk
Pizzaria Heróis Da Pizza - 6 min walk
Don Milo - 5 min walk
About this property
Exclusive Gramado Hotel & Spa by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks puts you just a 5-minute drive from Gramado Covered Street. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
187 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (BRL 45.00 per day)
Secured covered onsite valet parking (BRL 45.00 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
Shared microwave
Shared refrigerator
Snack bar/deli
Traveling with children
Children's pool
Playground
Children's games
Toys
Children's books
Baby bath
What to do
Pool table
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Communal living room
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Massage/treatment rooms
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Champagne service
Children's dinnerware
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Dining
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.
Fees & policies
Optional extras
Late check-in between 11:00 PM and noon can be arranged for an extra charge
Renovations and closures
The following facilities or services will be unavailable from May 7 2026 to May 14 2026 (dates subject to change):
Swimming pool
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Covered self parking costs BRL 45.00 per day
Covered valet parking costs BRL 45.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado
Frequently asked questions
Does Exclusive Gramado Hotel & Spa by Gramado Parks offer free cancellation for a full refund?
Yes, Exclusive Gramado Hotel & Spa by Gramado Parks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM. The pool will be unavailable from May 7 2026 to May 14 2026 (dates subject to change).
Are pets allowed at Exclusive Gramado Hotel & Spa by Gramado Parks?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes. Self parking costs BRL 45.00 per day. Valet parking costs BRL 45.00 per night.
What are the check-in and check-out times at Exclusive Gramado Hotel & Spa by Gramado Parks?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Exclusive Gramado Hotel & Spa by Gramado Parks and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Exclusive Gramado Hotel & Spa by Gramado Parks also has a fitness center, spa services, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes, there's an onsite restaurant, Signature.
What's the area around Exclusive Gramado Hotel & Spa by Gramado Parks like?
Exclusive Gramado Hotel & Spa by Gramado Parks is a short 1-minute walk from Hollywood Dream Cars Museum and 7 minutes' walk from Super Carros.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, delicious, and varied with attentive staff. (68 reviews)
The pool area is very pleasant, heated, and suitable for the whole family with various options for relaxation. (33 reviews)
The spa facilities, including the heated pool, jacuzzi, and sauna, were clean and well-maintained. (12 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Sep 28, 2025
Excelente hotel
Frederico
Frederico, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Excelente!!
Livia basilio
Livia basilio, 4-night trip
Verified
10/10 Exceptional
Mar 3, 2026
.
SERGIO
SERGIO, 2-night trip
Verified
10/10 Exceptional
Jun 25, 2023
Nice property, nice location!
Do you can have everything around you and fill minutes from anywhere!
I will go back soon!
Vlamison
Vlamison, 4-night trip
Verified
10/10 Exceptional
Nov 18, 2025
.
Breno
Breno, 5-night trip
Verified
10/10 Exceptional
May 21, 2026
Ótimo lugar, café da manhã com várias opções, quarto limpo, ideal para famílias, região com muitas opções.
Adriana
Adriana, 1-night trip
Verified
10/10 Exceptional
May 16, 2026
Café da manhã bom, quero
Sempre foi limpo adequadamente
TIAGO
TIAGO, 3-night trip
Verified
8/10 Very good
May 11, 2026
O quarto é bom e a área de lazer é excelente, com destaque para a academia bem equipada e a piscina espaçosa. O café da manhã é ótimo e a equipe, extremamente atenciosa. Contudo, o banheiro precisa de melhorias: o box de plástico e a falta de suportes para toalhas comprometem a funcionalidade. Além disso, o enxoval de banho e rosto está bastante desgastado e aquém do nível do hotel, necessitando de renovação urgente.
Salomão
Salomão, 4-night trip
Verified
10/10 Exceptional
May 8, 2026
Um café da manhã variado e de boa qualidade (fresco, sempre reposto, etc), funcionários atenciosos, eventos quase todos os dias como opção de inicio de noite (música, oficina de drinks, etc).
JOSE M L DA
JOSE M L DA, 3-night trip
Verified
8/10 Very good
May 5, 2026
Tudo perfeito.
Somente a manutenção da área da piscina nos decepcionou por não ter sido aviso.
luciano
luciano, 1-night trip
Verified
10/10 Exceptional
May 4, 2026
Quarto limpo e organizado. Tudo Ok
Patrick M
Patrick M, 2-night trip
Verified
4/10 Fair
May 4, 2026
Minha experiência no hotel foi, no geral, boa. As instalações são confortáveis, o atendimento na recepção foi cordial e a estadia foi tranquila na maior parte do tempo.
No entanto, tive um problema sério que precisa ser mencionado: ao utilizar o serviço de manobrista, meu carro acabou sendo danificado. Isso gerou um grande transtorno e frustração, já que se espera cuidado e responsabilidade com o veículo dos hóspedes.
Apesar dos pontos positivos do hotel, essa situação impacta bastante a avaliação final. Espero que a administração reveja esse serviço e tome medidas para evitar que isso aconteça com outros clientes.
Clara
Clara, 1-night trip
Verified
8/10 Very good
May 3, 2026
Café da manhã bem variado e muito gostoso
GABRIELE
GABRIELE, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2026
Café top
kaue
kaue, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2026
Um dos melhores hotéis que já ficamos! Tudo limpo e organizado, os funcionários são muito receptivos, e educados, os meninos do café da manhã são gentis e atenciosos. A academia sempre limpa, os equipamentos estão bons.
Maria Isabel
Maria Isabel, 7-night trip
Verified
6/10 Good
Apr 24, 2026
Aquela s pessoa te abordando pra vender cotas de quarto no hotel são um abuso... tem gente te abordando na saida do café, na porta do elevador, e ainda ficam bravos se a pessoa não quer ouvir
Café da manha ruim, tudo frio, industrializado, de má qualidade.
piscina estava interditada de tão suja.
jacuzzi tinha uma gordura marrom na água,
Quartos mal limpos...
mobiliario do hotel e toalhas bem desgastados
silvania
silvania, 3-night trip
Verified
10/10 Exceptional
Apr 24, 2026
A piscina e a Hidro são muito boas. Os quartos são confortáveis, chuveiro muito bom,
Luiz
Luiz, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2026
ótimo custo benefício. Estadia de acordo com as fotos e demais informações.
Alexander
Alexander, 2-night trip
Verified
6/10 Good
Apr 20, 2026
A estadia ia bem até o fds se aproximar.
Parece que eles perdem o controle das coisas, conforme a lotação do hotel aumenta.
A piscina apresentou um problema fixando interditada muitos dias da estadia.
O agendamento das jacuzzi não funciona pq a galera não sai, não respeita e ngm informa sobre o tempo ter acabado.
O restaurante do hotel também é muito bom, mas só quando está vazio.
No mais, o que salva são os funcionários que são extremamente educados e prestativos.
Antonio
Antonio, 4-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Quarto muito limpo ,café muito bom .
Ednei
Ednei, 3-night trip
Verified
6/10 Good
Apr 19, 2026
Escolhi esse hotel com a expectativa de descansar e aproveitar a área de lazer, o que infelizmente não aconteceu como planejado. Durante a estadia, a área de lazer estava em manutenção devido a um problema, o que foi uma grande decepção, já que esse foi um dos principais motivos da escolha.
Vale destacar que o hotel foi solícito ao oferecer a possibilidade de utilizar a área de lazer de outras unidades da rede. No entanto, optei por não utilizar, pois buscava justamente a comodidade de aproveitar tudo no próprio local.
Outro ponto negativo foi o conforto do quarto. A cama estava bastante irregular, parecendo uma “canoa” de um dos lados, o que prejudicou muito a qualidade do sono. Os travesseiros também deixaram a desejar, apesar de haver mais de uma opção disponível, todos eram muito moles e sem sustentação. Além disso, o estacionamento tem um custo elevado, R$45 por diária, o que considero alto.
No restaurante, a experiência também não foi positiva.Pedi um parmegiana, mas a carne estava extremamente seca, sem suculência, o que comprometeu o prato.
Por outro lado, o hotel tem seus pontos positivos. O café da manhã é bom, com variedade adequada, a academia é bem equipada para um hotel, a localização é excelente e o atendimento da equipe foi impecável, todos muito atenciosos e prestativos.
Também tivemos momentos agradáveis durante a estadia, como uma experiência interativa para aprender a preparar um drink e uma apresentação ao vivo com uma moça tocando violino.
Evellin Lidiane
Evellin Lidiane, 2-night trip
Verified
10/10 Exceptional
Apr 16, 2026
Muito bom mesmo
Luciano
Luciano, 1-night trip
Verified
8/10 Very good
Apr 16, 2026
O café da manhã tem pouca variedade e alguns itens são velhos
Ernando
Ernando, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Sensacional. Excelente hotel, equipe e acomodação
Gustavo
Gustavo, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Hotel incrível,tudo lindo e limpo. Quarto confortável,café da manhã bom porém repetitivo.