Richmond's business district welcomes you to Hilton Garden Inn Richmond Innsbrook, where modern comforts await. Unwind with a visit to the spa tub or take a dip in the indoor pool. Savor American cuisine at Great American Grill and connect to in-room WiFi while enjoying helpful staff.
Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
Virginia Commonwealth University - 15 min drive - 20.1 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 12 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 21 min drive
Restaurants
Cupertino's NY Bagels & Deli - 8 min walk
Panera Bread - 10 min walk
Silver Diner - 5 min walk
Chipotle Mexican Grill - 9 min walk
Capital Ale House - 1 min walk
About this property
Hilton Garden Inn Richmond Innsbrook
At Hilton Garden Inn Richmond Innsbrook, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
155 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 5.12 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 9 to 20 for adults, and USD 9 to 20 for children
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 5.12 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Also known as
Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Richmond Innsbrook?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?
Yes. Self parking costs USD 5.12 per day.
What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?
Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness center, as well as a hot tub.
Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?
Yes, Great American Grill offers American cuisine.
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Hilton Garden Inn Richmond Innsbrook Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bathroom
Lobby
Bed
Toilet
Elevator
What guests liked
Plenty of restaurant choices were available within walking distance. (5 reviews)
The pool was a highlight for many guests, with some enjoying the heated indoor pool and others finding it relaxing. (6 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Sep 15, 2025
Very nice Hotel
Very nice experience. The staff are very helpful and courteous.
Mary
Mary, 1-night trip
8/10 Very good
Jun 23, 2025
great location
Richard
Richard, 3-night trip
10/10 Exceptional
Aug 17, 2025
Great Weekend Getaway
Our stay was great, friendly hotel staff and service at front desk. Room was very spacious and comfortable. Unfortunately the property is a little dated and is in need of TLC to tidy things up. Great restaurants within walking distance.
Adam
Adam, 2-night trip
10/10 Exceptional
May 22, 2025
The hotel was perfect will definitely stay here again.
MICHELE
MICHELE, 2-night trip
10/10 Exceptional
Jun 30, 2025
Great location right next to short pump shopping center. I enjoyed my 1 night stay will definitely book again.
Timothy
Timothy, 1-night trip
10/10 Exceptional
Jun 17, 2025
Propert was a wonderful place to stay. Friendly staff and great experience overall.
Lysia
Lysia, 5-night trip
8/10 Very good
May 10, 2025
Clean and easy stay
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jun 2, 2025
The overall experience was great. The staff was great the amenities were excellent.
Brian
Brian, 2-night trip
8/10 Very good
Jun 23, 2025
Good experience
Lee
Lee, 1-night trip
10/10 Exceptional
May 16, 2025
Great staff friendly and helpful. Clean place with an upscale feel.
Devin
Devin, 1-night trip
8/10 Very good
Jun 29, 2025
Exterior and lobbying were very nice, however the corridor on the 4th floor had large stairs on the carpeting and the woodwork was in bad shape. The rooms were clean and the beds were comfortable.
Dorothy
Dorothy, 1-night trip
2/10 Poor
Jul 9, 2025
Terrible Management
Hotel was in terrible condition with poor management
James
James, 1-night trip
8/10 Very good
May 17, 2025
It was convenient, clean and comfortable. Would book here again.
Mollie
Mollie, 3-night trip
8/10 Very good
Apr 25, 2025
Excellent staff, clean. Delicious food.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Jun 21, 2025
Very ni e hotel. I had the king size because I was in town to photograph a job. Everything went smooth and the property is in a very nice area. I recommend this Hilton..
John
John, 1-night trip
10/10 Exceptional
Apr 27, 2025
The view was lovely, beautiful scenery!
Mary
Mary, 1-night trip
2/10 Poor
Jul 12, 2025
Poor management
The worst experience for a Hilton property should be shut down
James
James, 1-night trip
10/10 Exceptional
Jun 14, 2025
It’s a remote park like setting.
Very pretty. The young lady at the front desk is friendly and efficient.
Armand
Armand, 1-night trip
10/10 Exceptional
Apr 18, 2025
The staff was very nice and helpful! The bed and pillows were extremely comfortable
Michael
Michael, 1-night trip
2/10 Poor
Jul 11, 2025
Terrible Stay
Management supposedly never there
James
James, 1-night trip
10/10 Exceptional
Apr 2, 2025
Everything went very well. We would stay here again.
James
James, 4-night trip
6/10 Good
Jun 9, 2025
The hotel rooms needs an upgrade.
Gregory
Gregory, 2-night trip
10/10 Exceptional
Mar 26, 2025
The Staff was great
John
John, 4-night trip
10/10 Exceptional
May 15, 2025
Good
Ethan
Ethan, 1-night trip
10/10 Exceptional
May 17, 2025
Staff were very friendly! Would have loved to upgrade to a suite but maybe next stay I’ll go ahead and book it ahead with of time. Blessed this property was pet friendly. The pool was nice as well.