The room was clean and the bed was fine however, going into the bathroom there is about a one and a half to 2 inch lip that caused me to stub my toe pretty badly. It seems like something that could be fixed. Also, the parking underground is very small and tight. The service in the restaurant was poor. Had to ask for water, salt and pepper, ketchup, gravy,… Not very attentive. Overall, not the level I would expect a Sheraton to be.