Absolute worst service I have ever received, and by far the dirtiest rooms!! Front desk staff was extremely rude and out right lied to us multiple times! Rooms are disgustingly dirty, unkept, and moldy and stunk like smoke! One of our rooms even had soft spots in the floors and holes in the walls. The walls has drip marks all over, possibly a cleaner that was never wiped...?? We asked for another room but then felt it would be the same, the sheets were clean and we were tired so we stayed. We asked for extra towels as they only had 2 towels in a room for 4 people, 1 facecloth and 1 hand towel. He brought 3 "pool" towels and they also stunk like smoke! We asked for extra pillows as the ones in the room were VERY flat and no fluff to them, he said he could not provide any extra pillows!! The check in took over 1/2 hour and only left us with 15 minutes, but then noticed the hot tub was closed anyways! I would NOT recommend this place to anyone, and will for sure NEVER stay here again!!