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Hotel Riu Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Buffet
1 bedroom, minibar, in-room safe, laptop workspace
Garden
Near Playacar Golf Club and Playacar Beach, Hotel Riu Playacar - All Inclusive offers a sun-kissed getaway with 18 holes of golf, scuba diving in the Caribbean Sea, and an indulgent spa. Savor Asian cuisine at one of four restaurants or sip cocktails by the swim-up bar while soaking up the tropical vibes that previous guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CNY1,462
CNY1,788 total
includes taxes & fees
Aug 20 - Aug 21

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room ( Kid Free | C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | 1 bedroom, minibar, in-room safe, laptop workspace

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

8.4 out of 10
Very good
(112 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
2 bathrooms
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Mexico

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
2 bathrooms
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Fountain

Hotel Riu Palace Riviera Maya - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.2 out of 10, Wonderful, 2,439 reviews
The price is CNY1,833
CNY2,238 total
includes taxes & fees
Aug 18 - Aug 19
Hotel Riu Palace Riviera Maya - All Inclusive
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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Quinta Avenida - 3 min drive - 2.9 km
  • Playa del Carmen Main Beach - 5 min drive - 3.6 km
  • Xcaret Eco Theme Park - 9 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Wyndham Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

At Hotel Riu Playacar - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages and mani/pedis. The Palms, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and overall value.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 396 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Roll-in shower
ROOM

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms - This buffet restaurant serves breakfast, lunch, and dinner.
Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Turquesa - This poolside steakhouse serves dinner only. Open daily.
Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Anana - Onsite lobby lounge. Open 24 hours. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p
HELP_OUTLINE

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Playacar - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Playacar - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Playacar - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a waterslide, and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Playacar - All Inclusive?

Yes, there are 4 onsite restaurants, featuring Asian cuisine and poolside dining.

What's the area around Hotel Riu Playacar - All Inclusive like?

Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 19 minutes' walk from Xaman Ha Aviary.

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Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Entertainment
Restaurant
Drinks
Recreation
Buffets
Location

What guests liked

  • The beach at this property is beautiful, clean, and well-maintained with plenty of staff-organized activities. (63 reviews)
  • The pools were clean, well-maintained, and offered a great experience for guests. (30 reviews)
  • The all-inclusive experience offered a wide range of dining options, good food, and excellent service. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Food was great with lots of options. Rooms were very clean. Family had a great time.
Sandra Lucia Pizani, 8-night trip

10/10 Excellent

Nice place to stay
Alejandro, 7-night trip

10/10 Excellent

Staff is very friendly and helpful. Plays Del Carmen is nearby and very nice. Place is very clean.
Michael, 5-night trip

10/10 Excellent

Love it was our second time staying in playacar RIU
Vanessa, 4-night trip

10/10 Excellent

The RIU Playacar was safe and quiet. My family had a great time by the pool and the restaurant staff was very pleasant.
John Anthony, 3-night trip

10/10 Excellent

Very nice and quiet place to stay
Zoya, 8-night trip

10/10 Excellent

Like the location of the property near the mall and 5th Avenue. Disliked the sargassum along the beach.
daniel c, 7-night trip

8/10 Good

All the staff were courteous and friendly at all times and any issues were resolved immediately. My family had a wonderful time. All inclusive food and drinks were great. the only issue was with the smell of the sargasso decomposing on the beach.
Pedro, 5-night trip

10/10 Excellent

Everything was perfect from the checking in to the checkout! Making plans to return in April.
Richard, 6-night trip

10/10 Excellent

Great grounds and rooms. Attentive staff and delicious food and options to drink make it a top tier experience.
Celeste Cossett, 3-night trip

10/10 Excellent

great staff, clean resort, food was good/lots of choices.
Bradley Clyde, 4-night trip

10/10 Excellent

Really safe, clean and excellent staff , very kind and welcoming Highly recommend this hotel
Maryam, 5-night trip

10/10 Excellent

Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Paul, 5-night trip

10/10 Excellent

Excellent service! Beautiful surroundings will definitely visit again
Sheilah, 4-night trip

10/10 Excellent

Great resort! Beautiful beach and friendly staff!
DANA, 3-night trip

8/10 Good

I was very disappointed about the beach. A lot of seaweeds, and very noisy because of truck working all day. I couldn't hear the ocean.
Joseph, 7-night trip

2/10 Terrible

Food was terrible
Paul, 4-night trip

10/10 Excellent

The Playacar is a beautiful and relaxing resort. The staff is great . The food is great
Guy Eric, 6-night trip

10/10 Excellent

Great service, All inclusive, and great location
ANDY, 3-night trip

8/10 Good

I appreciated the communication prior to our arrival. I was able to make a request for room type/location and depending on availability, it was approved. We also liked the size of the property, it wasn't too big or too small. Everything was within walking distance at the hotel, and simple souvenir shopping just across the street. There was ample choices for food. The entertainment staff was friendly and welcoming. There were plenty of chairs around the pool and beach accessibility.
Shannon, 4-night trip

10/10 Excellent

The staff are amazing. Alexis, Jorge, Uli and all the bar & entertainment staff are awesome. Super nice and make your vacation much more fun.

10/10 Excellent

Good food and friendly staff. Everything was clean and well maintained. Will definitely consider staying again !
Shelly, 4-night trip

10/10 Excellent

We been coming here for about 16 years now and the staff are great!
John, 7-night trip

8/10 Good

Beach is wonderful but there isn't enough places with shade. Ground property was clean everyday. Dining options with many different choices. We want to say thank you to Samuel for helping us to choose the comfortable room.
jurij, 11-night trip

10/10 Excellent

This place is great! This is our second time here. Location is secure and we will be back. Beach was great too!
Javier, 7-night trip