In Lucca's historic heart, Hotel Ilaria offers a haven for families. Enjoy the daily manager's reception on the charming terrace or unwind in the spa tub. With free bicycle rentals and high-speed WiFi, you can explore Lucca at your own pace.
Located near a train station, Hotel Ilaria is a great choice for a stay in Lucca. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights include a snack bar/deli, free bike rentals, and a terrace. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
41 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 22 per day)
Onsite extended parking (EUR 18 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared refrigerator
24-hour room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
What to do
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Windsurfing nearby
Scooter/moped rentals nearby
Working away
Meeting room
Computer station
Conference space (377 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1999
Safe-deposit box at front desk
Terrace
Television in common areas
Hot tub
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This bar specializes in Italian cuisine and serves breakfast only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per room (roundtrip)
Train station pick-up service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
Airport shuttle service for children up to age 18 costs EUR 100 (roundtrip)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 22 per day
Extended parking costs EUR 18 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba
Frequently asked questions
Does Hotel Ilaria offer free cancellation for a full refund?
Yes, Hotel Ilaria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ilaria?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ilaria?
Yes. Self parking costs EUR 22 per day. Extended parking costs EUR 18 per day. Parking spots may be limited.
Is airport shuttle service offered by Hotel Ilaria?
Yes, an airport shuttle is available. The charge is EUR 100 per room roundtrip.
What are the check-in and check-out times at Hotel Ilaria?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Ilaria and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Hotel Ilaria also has a hot tub.
What's the area around Hotel Ilaria like?
Hotel Ilaria is a short 2-minute walk from Walls of Lucca and 5 minutes' walk from Guinigi Tower. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Ilaria Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast was substantial, beautifully prepared, and offered a wide variety of options. (63 reviews)
On-site parking was convenient and available, with some staff even assisting with parking. (9 reviews)
The hot tub was a beautiful and relaxing feature after a long day. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Location
Room
Cities
Biking
Parking
Drinks
Restaurant
Value
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
Wonderful location for walking into the historic center of town! Excellent breakfast and friendly staff!
kim
kim, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Everything was terrific overall! The room was clean and comfortable, the area felt safe and it was close to the historic center and plenty of restaurants and shops.
kim
kim, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Lovely hotel - great location, comfortable contemporary and clean room, great service.
Luise
Luise, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Perfect location very accommodating staff!
emilio
emilio, 1-night trip
Verified
8/10 Very good
Mar 8, 2026
Love the apertivo time in the lobby everyday and the reception lady (whose name I forgot, but has been working there for 10 years) was very welcoming and friendly and the location of the hotel is great too
Xiaotao
Xiaotao, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Excellent location, lovely comfortable beds and rooms. Ideal location and parking available.
Leigh
Leigh, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Excellent stay, with very helpful staff. Very comfortable beds, and a great location for walking around historic Lucca.
Sean
Sean, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Super friendly people in hotel and awesome lobby, food services.
Holly
Holly, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Amazing hotel, the staff were great and so accommodating. The little touches they do to make your stay comfortable were a lovely surprise. We will definately be going there again.
susana
susana, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Clean and comfortable room, great breakfast, wonderful staff, the location and the bicycles.
Kelley
Kelley, 3-night trip
Verified
10/10 Exceptional
Feb 28, 2026
The staff was fantastic. Really impressed attention.
Luis Ángel
Luis Ángel, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Super nice staff. Great location.
William
William, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
The hotel was not so easy to reach by car with the help of google maps do to road blocks but when we got there the hotel staff was there to help and park the car for us.
The hotel appears newly renovated, nice and clean. Breakfast was good, coffee’s were great. And to top it all there was a “Happy Hour “ between 17:00 and 19:00 with beer, Prosecco, soft drinks and snacks for Free👍😊
Recommended!
Petter
Petter, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
This is an outstanding hotel in every way. The location, just inside the city wall, is perfect. Rooms were comfortable. Excellent breakfast and onsite parking was a plus.
Daren
Daren, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2025
A wonderful hotel providing a comfortable and luxurious base to explore Lucca
Charlotte
Charlotte, 3-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Perfect location!
Antonietta
Antonietta, 5-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Lovely hotel in Lucca.
The staff were very friendly and super helpful. The room was lovely and quiet.
The breakfast was amazing.
We used the complimentary bikes to ride around the Lucca city walls which was fun.
I would totally recommend this hotel for anyone staying in Lucca.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great location and rooms very smart.
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Beds very comfortable and beautiful hotel.
davy
davy, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Staff was outstanding. Parking was easy because the staff assisted. Rooms clean and comfortable.
Carl Thomas
Carl Thomas, 5-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Our stay was amazing,staff so helpful and friendly,couldn’t do enough!
Hotel location perfect,will definitely return!
Would highly recommend the hotel!
Sheila
Sheila, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Nice and comfortable room, great location, friendly staff.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Jun 12, 2025
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Adriana
Adriana, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Excellent and cosy hotel in beautiful city Lucca! Service was very good
preben
preben, 3-night trip
Verified
10/10 Exceptional
Mar 24, 2025
A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.