In the heart of Bishophill, Malmaison York offers a luxurious retreat close to York Minster and City Walls. Indulge in spa treatments like aromatherapy or unwind with a cocktail at the bar, then enjoy English breakfast or dine at the restaurant.
Malmaison York offers a great location, putting you within just a 10-minute walk of York Minster and Shambles. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This eco-certified hotel is also just a 5-minute drive from York Racecourse and University of York. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
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Hotel size
150 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (GBP 27.50 per night)
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 27.50 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self parking costs GBP 27.50 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there are 2 onsite restaurants.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travelers say the local area is very central.
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Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Food
Restaurant
View
Shower
Bar
What guests liked
Breakfast was consistently described as excellent, with many reviewers praising the quality, choice, and service. (78 reviews)
The property's restaurants and bars offered excellent dining experiences with great food, friendly staff, and good value for money. (18 reviews)
The gym was excellent and a highlight of the stay. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 6, 2025
Good hotel with comfortable room. Very good breakfast & great central location
Ormond
Ormond, 1-night trip
10/10 Excellent
Aug 11, 2025
Good stay in the hotel, as always.
Samuel
Samuel, 1-night trip
10/10 Excellent
Jul 25, 2025
Had a lovely three days in York, the hotel was great and staff very welcoming. The hotel was clean, good food and convenient for pubs, shopping and historical sites.
Paul
Paul, 2-night trip
10/10 Excellent
Jul 25, 2025
Absolutely beautiful hotel! It was quiet and the amenities were fabulous. We would definitely stay again if we were back in York.
Sean
Sean, 1-night trip
8/10 Good
Jul 9, 2025
Great location for train station and getting around city centre
KATE
KATE, 1-night trip
10/10 Excellent
May 11, 2025
Great stay
Sam
Sam, 1-night trip
10/10 Excellent
Jul 21, 2025
The property is well located for a stay in York, convenient for the train station and also for access to the city centre.
It was clean and the room was well appointed.
Lovely roof top bar giving a view across the city.
Breakfast was good.
Jason
Jason, 1-night trip
8/10 Good
Jun 30, 2025
Hotel is in a great location, the hotel it's self is brilliant very modern and clean not many staff about to comment on t
Liam
Liam, 1-night trip
10/10 Excellent
Jul 7, 2025
The room was clean , quiet and
Kazuko
Kazuko, 2-night trip
10/10 Excellent
May 21, 2025
Lovely hotel
Gordon
Gordon, 3-night trip
10/10 Excellent
Jun 1, 2025
Nice location, walkable to everything.
MICHAEL
MICHAEL, 1-night trip
8/10 Good
Jun 7, 2025
Excellent position as a base in York in easy walking distance of all attractions
Thomas
Thomas, 1-night trip
8/10 Good
May 9, 2025
Staff were great and hotel centrally located
Jaqui
Jaqui, 4-night trip
10/10 Excellent
Apr 13, 2025
Loved this hotel - perfect location & beautiful hotel
Pauline
Pauline, 1-night trip
10/10 Excellent
Jun 5, 2025
Our stay was fantastic. The bed was super comfortable, the hotel is dog friendly and has a great little doggy package. Very great location, quiet at night! 10/10 recommend this place
Alexandria
Alexandria, 1-night trip
10/10 Excellent
May 16, 2025
Good breakfast, great French pastrie, rooms are nice and clean, and staff is very friendly and helpful.
Andres Gonzalo
Andres Gonzalo, 2-night trip
10/10 Excellent
May 6, 2025
Lovely hotel
Lovely hotel … really friendly staff
Stephanie
Stephanie, 1-night trip
10/10 Excellent
Jul 3, 2025
Really enjoyed our stay at the hotel, the bed was very comfortable and the room was clean and practical. Ideal location for the train station. Staff were friendly and a big shout out to Marcus last night, he makes the best espresso martini. Thank you for making our night.
richard
richard, 1-night trip
10/10 Excellent
Apr 18, 2025
Lovely hotel, staff and breakfast
Lee
Lee, 1-night trip
10/10 Excellent
May 28, 2025
A very convenient location, comfortable room, helpful staff. The Sora bar is a great place for a cocktail, and the ground floor bar is good as well.
Glyn
Glyn, 2-night trip
10/10 Excellent
Aug 7, 2025
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GABRIEL
GABRIEL, 2-night trip
10/10 Excellent
Jun 28, 2025
The hotel was great , very clean, modern & a few minutes walk from the station and the surrounding areas re- shops & pubs , restaurants.
.
All staff were extremely helpful & pleasant.
Only thing I would say is more choice on their menu for main meal. However, everything was cooked to perfection including breakfast .
Had a lovely stay .
Doreen
Doreen, 1-night trip
10/10 Excellent
May 22, 2025
Modern and comfortable interior. Staff very pleasant and helpful
Andrew
Andrew, 1-night trip
10/10 Excellent
Mar 27, 2025
Good room with helpful staff
Excellent breakfast
Bryan
Bryan, 1-night trip
10/10 Excellent
Jul 7, 2025
Bar and dining staff were very helpful and friendly.
Room was really nice
A bit disappointing that reception were not able to allow us to get into our room an hour early to change clothes for an event we were attending just after 3. Surely there would have been rooms available by 2pm?