In the heart of Bishophill, Malmaison York offers a luxurious retreat close to York Minster and City Walls. Indulge in spa treatments like aromatherapy or unwind with a cocktail at the bar, then enjoy English breakfast or dine at the restaurant.
Malmaison York offers a great location, putting you within just a 10-minute walk of York Minster and York City Walls. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-certified hotel is also just a 5-minute drive from Shambles and York Racecourse. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
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Hotel size
150 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (GBP 25 per night)
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie - Onsite restaurant.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 25 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self parking costs GBP 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there's an onsite restaurant, Chez Mal Brasserie.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travelers say the local area is very central.
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Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Food
Restaurant
View
Shower
Bar
What guests liked
Breakfast was plentiful, of excellent quality, and well worth the money with a wide variety of options. (71 reviews)
The property's restaurants and bars offer excellent dining options with great food, friendly staff, and a lovely atmosphere. (17 reviews)
The gym was excellent and a highlight of the stay. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 6, 2025
Wonderful stay
Best hotel in CHAIN
Location , staff and restaurant fab
Sarah
Sarah, 1-night trip
10/10 Exceptional
May 6, 2025
Lovely hotel
Lovely hotel … really friendly staff
Stephanie
Stephanie, 1-night trip
8/10 Very good
Apr 24, 2025
York Stay
The hitel was well located and the staff were friendly
Verified traveler
1-night trip
10/10 Exceptional
Mar 27, 2025
Good room with helpful staff
Excellent breakfast
Bryan
Bryan, 1-night trip
10/10 Exceptional
Apr 29, 2025
Birthday Break
Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.
Darren
Darren, 2-night trip
10/10 Exceptional
Apr 25, 2025
Great location
Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.
Rachel
Rachel, 1-night trip
10/10 Exceptional
Apr 15, 2025
Very friendly staff. Clean and very comfortable room.
Karen
Karen, 2-night trip
8/10 Very good
Apr 17, 2025
Great hotel in York
Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.
Charles
Charles, 1-night trip
10/10 Exceptional
Apr 2, 2025
Great stay
A lovely stay at Malmaison in York! The bed was incredibly comfy and the whole experience was very relaxing :) thank you for the lovely hospitality.
Ruby
Ruby, 1-night trip
10/10 Exceptional
Mar 21, 2025
Strongly recommend for an anniversary
Lovely hotel and they really made it special for our anniversary
Alex
Alex, 1-night trip
10/10 Exceptional
Feb 11, 2025
Fantastic stay
Hayley
Hayley, 1-night trip
8/10 Very good
Feb 8, 2025
Breakfast and Dinner were both extremely good and the location is good too
Graham
Graham, 1-night trip
6/10 Good
May 11, 2025
Good location for the city, just didn’t like not have a separate bathroom to the actual bedroom, poor lighting and toilet door didn’t lock
Colette
Colette, 2-night trip
2/10 Poor
May 7, 2025
ROOM VERY POOR
Verified traveler
2-night trip
10/10 Exceptional
Feb 18, 2025
Stylish hotel in central location
This is a really stylish hotel in a great location. Nearby public parking is good. The restaurant was also excellent. The staff were all extremely professional.
Duncan
Duncan, 1-night trip
10/10 Exceptional
Jan 11, 2025
Short break to this lovely city. Central location, fantastic breakfast.
S
S, 2-night trip
10/10 Exceptional
Jan 7, 2025
Best hotel in York
Wonderful stay with excellent service, clean and great facilities.
Anita
Anita, 1-night trip
10/10 Exceptional
Jan 31, 2025
We had an amazing stay, the gentleman who check us in was lovely, professional and nothing was too much trouble.
amy
amy, 1-night trip
10/10 Exceptional
Feb 5, 2025
A very nice, well situated and well run hotel!
The hotel is well situated - close enough to be a short walk from the station but not too close! I’ve stayed before and have always found the staff very friendly and efficient and the hotel clean and tidy. First time I ate there this time a the food was also very nice.
Steven
Steven, 1-night trip
10/10 Exceptional
Feb 27, 2025
Was a big birthday event got privileged of free upgrade and drinks hotel was amazing and all the staff
Joe
Joe, 1-night trip
4/10 Fair
May 10, 2025
Impersonal bare room and bit tatty. Good service.
Room was upgraded to Club but just meant it had more m2 floor space. Room was so big TV was too small. Tatty around the edges with grout missing in shower and bashed furniture. Room had a cold bare feeling to it. Not the intimate plush rooms you used to get in Malmaison. Whatever they are trying to do doesn’t work.
Alex
Alex, 1-night trip
10/10 Exceptional
Feb 14, 2025
Biggest hotel room we’ve ever had
The nicest hotel we have stayed in in a long time, the room was beautiful and so spacious. All the staff we encountered were super friendly yet professional. Highly recommend and if we ever venture back to York this is the only place we’ll stay
Suzanne
Suzanne, 1-night trip
8/10 Very good
Apr 13, 2025
Generally fine
Great location, 5 minutes walk from station and same from town centre. Hotel fine, room nice enough, breakfasts really good. Only issue was we'd booked for dinner in Sky Bar, but due to them being busy we were given a drinks table - Seats very low, made eating a meal awkward. Sky Bar service also slow (about 20 minutes before they took our drinks order) but as I said they were busy...
Verified traveler
2-night trip
8/10 Very good
Dec 22, 2024
Great central location
Louize
Louize, 2-night trip
8/10 Very good
Apr 25, 2025
Could be better
The room was adequate, would have liked water in the fridge at least. The reception staff were wonderful, however the bar staff particularly the female manager was rude and a lit arrogant. Customer service skills need a rethink. Great location not too noisy traffic wise however early morning delivery 6am were a bit too noisy.