Room can do better in cleaning, I wiped the desk ,TV cabinet top and sink countertop, it came out dirty.
The drinking water bottle in the lobby was empty and I asked the staff to replace the bottle , she said had to wait until the next morning, the thermal water pot was empty too, hate to go outside to get water as it’s dark and late. All these supplies such as drinking water, should be checked periodically to make sure is available to customers.
The virtual check in/out is too loud in the lobby. Everyone noticed.