In the heart of Futian, Novotel Shenzhen Watergate offers an upscale retreat. Unwind at Pin Fang restaurant or get energized at the gym, and stay connected with free in-room WiFi. With a hair salon and dry cleaning services available, guests can look forward to a convenient stay.
Shenzhen Science and Technology Museum - 5 min walk - 0.4 km
Shenzhen Museum - 5 min walk - 0.4 km
KK Mall - 6 min walk - 0.6 km
Shenzhen Grand Theater - 6 min walk - 0.6 km
Huaqiangbei - 11 min walk - 1.0 km
Getting around
Shenzhen Intl. Airport (SZX) - 36 min drive
Hong Kong International Airport (HKG) - 52 min drive
Sungang Railway Station - 4 min drive
Hong Kong Lok Ma Chau Station - 6 min drive
Shenzhen Station - 29 min walk
Science Museum Station - 6 min walk
Grand Theater Station - 6 min walk
Hongling South Station - 11 min walk
Restaurants
Decanter Bar 品酒阁 - 10 min walk
Social - 10 min walk
辉记炭烧海鲜 - 8 min walk
McDonald’s (麦当劳) - 4 min walk
KFC (肯德基) - 8 min walk
About this property
Novotel Shenzhen Watergate
When you stay at Novotel Shenzhen Watergate, you'll be just a 5-minute drive from Huaqiangbei and Dongmen Pedestrian Street. Guests can visit the fitness center for a workout or grab a bite to eat at Pin Fang, which serves breakfast, lunch, and dinner. Also, Luohu Port and Huanggang Border Crossing are just a 5-minute drive away. The property is just a short walk to public transportation: Science Museum Station is 6 minutes and Grand Theater Station is 6 minutes.
At a glance
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Hotel size
142 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Working away
24-hour business center
Meeting rooms
Conference space (1399 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Built in 2000
Safe-deposit box at front desk
Fitness center
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.
Tang Gong - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 108 per person
Children & extra beds
Rollaway beds are available for CNY 280.0 per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen
Frequently asked questions
Does Novotel Shenzhen Watergate offer free cancellation for a full refund?
Yes, Novotel Shenzhen Watergate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Shenzhen Watergate?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Shenzhen Watergate?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Shenzhen Watergate?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Novotel Shenzhen Watergate and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Shenzhen Watergate?
Yes, there's an onsite restaurant, Pin Fang.
What's the area around Novotel Shenzhen Watergate like?
Novotel Shenzhen Watergate is in Futian, a short 6-minute walk from Science Museum Station and 11 minutes' walk from Huaqiangbei.
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Reviews
Novotel Shenzhen Watergate Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.4
Location
8.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 7, 2026
Good overall. Hotel a little dated and the carpet a little dirty but quiet hotel and area in general. Staff were efficient and helpful when needed
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom
Staff spoke good basic English
Hotel is in a good loca for shopping, eateries and public transport
Anthony Christopher
Anthony Christopher, 3-night trip
Verified
8/10 Very good
Feb 2, 2026
Yes, it's clean and quiet.
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
May 6, 2025
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
YANG
YANG, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Tidy and clean room.
Manu
Manu, 3-night trip
Verified
8/10 Very good
Dec 4, 2024
good location good service and late check out.
Warren
Warren, 5-night trip
Verified
10/10 Exceptional
Oct 15, 2024
Good stay
Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Kah Eng
Kah Eng, 4-night trip
Verified
2/10 Poor
Jan 13, 2026
Staff didn't share the right locations. Directed wrong locations.
Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests.
Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Joelle Mona
Joelle Mona, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Excellent stay
David
David, 7-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Good for foreigner business travel
Convenient and many foreigner stay in this hotel
bingxing
bingxing, 2-night trip
Verified
2/10 Poor
Nov 10, 2025
Sorry, I didn’t stay in this hotel because of the travel restrictions.
XIAO PING
XIAO PING, 1-night trip
Verified
8/10 Very good
Apr 7, 2024
Overall, quite good and the employees are helpful.
Shun Fung
Shun Fung, 1-night trip
Verified
6/10 Good
Feb 2, 2026
no.wifi
Hock
Hock, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
Good
Makoto
Makoto, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Ok
Leonardo
Leonardo, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Average
Ho Yin
Ho Yin, 1-night trip
Verified
8/10 Very good
Apr 6, 2025
Not bad at all
Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
bertrand
bertrand, 1-night trip
Verified
6/10 Good
Jan 29, 2024
Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Sebastiano
Sebastiano, 7-night trip
Verified
8/10 Very good
Aug 27, 2023
Good
Yat Ho
Yat Ho, 2-night trip
Verified
6/10 Good
Apr 22, 2025
No conditioner, razor provide for guests
Even just 1gown in the wardrobe for 2 guests
Zoe
Zoe, 1-night trip
Verified
2/10 Poor
Feb 10, 2025
A haunted hotel room
We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit.
It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.