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Jamaica Palace Hotel

3.5 star property
Hotel with outdoor pool, near Trident Castle

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Photo gallery for Jamaica Palace Hotel

Terrace/patio
Outdoor pool, pool umbrellas
Aerial view
Breakfast, lunch, dinner served; Caribbean cuisine, garden views
Reception
Jamaica Palace Hotel, where island charm and modern comforts blend together. Enjoy a breakfast of local cuisine at Gallery Restaurant & Bar, unwind on the garden-facing patio or relax by the outdoor pool with umbrellas. With free in-room WiFi, multilingual staff and laundry facilities, this hotel near Trident Castle is perfect for your Caribbean getaway.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is CNY1,318
CNY1,464 total
includes taxes & fees
Aug 21 - Aug 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Williamsfield, Port Antonio, Portland

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Frenchman's Cove Beach - 4 min drive - 2.3 km
  • Blue Lagoon - 6 min drive - 3.9 km
  • Errol Flynn Marina - 9 min drive - 6.3 km
  • Winnifred Beach - 10 min drive - 6.5 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

Jamaica Palace Hotel puts you just a 5-minute drive from Jamaica Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gallery Restaurant & Bar, which serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

Arabic, English, German, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 7:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Does Jamaica Palace Hotel offer free cancellation for a full refund?

Yes, Jamaica Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jamaica Palace Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Jamaica Palace Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Jamaica Palace Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Jamaica Palace Hotel and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Jamaica Palace Hotel?

Yes, Gallery Restaurant & Bar offers Caribbean cuisine and garden views.

Does Jamaica Palace Hotel have any outdoor private spaces?

Yes, every room features a patio and a yard.

What's the area around Jamaica Palace Hotel like?

Jamaica Palace Hotel is located a short 9-minute walk from Trident Castle.

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Jamaica Palace Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Family friendly
Breakfast
Building
Beach
Water
Ambience
Art

What guests liked

  • The pool is large, clean, and well-maintained, with some guests even getting it to themselves on their visit. (10 reviews)
  • Breakfast was consistently described as excellent, good, and sumptuous with a variety of options. (10 reviews)
  • The surrounding area features postcard-perfect beaches and attractions, with the property's location being very close to all the beaches in Portland. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

The pool is amazing...well lit at night.
Denise, 1-night trip

10/10 Excellent

The artwork is spectacular and the staff was EXCELLENT will be back again ohh and th3e food was bomb love the island flavor on the menu
Christina, 4-night trip

10/10 Excellent

Always wanted to stay there. Property and pool was amazing. Rooms are ok, could use a little work. Breakfast was decent. Would return for a short stay
Michael, 1-night trip

4/10 Poor

It’s beautiful The dining room staff is very rude and unwelcoming
Maxine, 1-night trip

6/10 Okay

I enjoyed the breakfast option available to guests; the room was clean and comfortable. Internet access was available and consistent. Having private transportation would make it easier to access local amenities. The "satellite" tv was a challenge to watch.
The rear of the hotel
The rear of the hotel nest to the poor area
Valdean, 2-night trip

8/10 Good

My overall stay was very good, especially with breakfast included with the stay. However, the hotel has an undisclosed pork restriction, which limited the food options to mostly chicken. The hotel also did not have any washcloths, so my family and to find a store to purchase our own
Flavia, 4-night trip

8/10 Good

Quiet and safe area to vacation
LOVELL, 3-night trip

10/10 Excellent

Beautiful Boutique Hotel. I cant wait to go back
Heidi, 2-night trip

8/10 Good

The front desk staff was amazing !
TANYA SUE, 1-night trip

8/10 Good

Beautiful property, friendly staff, breakfast was good! The artwork is amazing, the entire place is like an art gallery, gorgeous! The pool is pretty big and fun to swim in. I had such a good stay and looking forward to returning.
Michaela, 1-night trip

10/10 Excellent

The property was clean, well maintained and very beautiful. Breakfast was very good and a variety was offered. The location was central and near to the major attractions.
Jean, 3-night trip

10/10 Excellent

We had an enjoyable stay and will definitely return!
Dr. Patrice, 2-night trip

10/10 Excellent

I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Melissa, 1-night trip

10/10 Excellent

The pool was awesome! Staff courteous
JANICE, 2-night trip

6/10 Okay

I liked the paintings, and sculptures.
Sashana, 1-night trip

8/10 Good

The sheets and towels look worn and yellowing. Could used some updating. The rooms across from our rooms were undergoing refurbishing so the outside was a bit unkempt.
Aden, 2-night trip

8/10 Good

Beautiful property, the gardens surrounding the property are immaculate. This is a classic old hotel with art work in abundance everywhere, classic period furnishings are priceless. The staff was very friendly and welcoming. Breakfast was sumptuous. We had dinner there twice and the food was delicious. You should visit to see the art of the great Ken Abondano Spencer in a part of Jamaica brimming with natural beauty.
Marcia, 2-night trip

10/10 Excellent

The property was clean. Checking was easy. Food was tasty Most of the Staff very hospitality. The property could benefit from a gym and completely renovated pool.
christopher, 7-night trip

8/10 Good

Overall good experience. Quiet and peaceful spot. Staff was friendly.
Richard, 3-night trip

8/10 Good

The property was in a good location
Kean, 7-night trip

10/10 Excellent

It was beautiful and the staff was amazing their service and attentative was wonderful.
Yonea, 3-night trip

10/10 Excellent

We had a great experience. The staff was very friendly and accommodating. The setting is tranquil and is located close to most of the major attractions in that area!
Michelle, 2-night trip

10/10 Excellent

We had a pleasant experience! The staff is friendly and accommodating! It is a very tranquil setting, great for relaxing and unwinding. We definitely enjoyed our stay and will visit again in the future!
Michelle, 1-night trip

8/10 Good

Great staff
Kerene, 3-night trip

10/10 Excellent

Beautiful Classic Palace in Paradise

Upgraded to a suite. Check-in was seamless and staff is friendly. Delicious full Jamaican or American breakfast was included.
Jill, 1-night trip