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The Riverside Hotel

4.0 star property
Durban North beach hotel with 2 bars/lounges and outdoor pool

Choose dates to view prices

The Riverside Hotel, nestled by the river, offers a tranquil atmosphere with a garden and poolside restaurant. Unwind at one of the 2 bars or get pampered at the hair salon. With in-room WiFi and dry cleaning services available, this hotel is perfect for families.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Room service
  • In-room childcare
  • 24-hour business center
  • Conference center

For families (6)

  • Babysitting (surcharge)
  • Kitchenette
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is CNY646
CNY750 total
includes taxes & fees
Jun 9 - Jun 10

Why we love this property

Poolside dining magic
A restaurant serves delicious meals with poolside and pool-view dining options. This hotel also offers buffet breakfast and 2 bars.
Dream-worthy beds
This hotel entices sleepy travelers with premium bedding and Tempur-Pedic mattresses. Turndown service elevates the evening experience.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use, Non Smoking, River View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room Single Use, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Non Smoking, River View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Non Smoking, River View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Garden View

Deluxe Double Room, Non Smoking, Garden View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking, River View

Family Suite, 2 Bedrooms, Non Smoking, River View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking, River View

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room Single Use, Non Smoking, River View

Deluxe Double Room Single Use, Non Smoking, River View | Bathroom | Designer toiletries, hair dryer, towels

Deluxe Double Room Single Use, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite

  • Sleeps 2
  • Free WiFi

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Two-Bedroom Suite

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Two-Bedroom Suite

  • Sleeps 4
  • Free WiFi

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2 restaurants; breakfast, lunch, and dinner served
ONOMO Hotel Durban
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  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 133 reviews
The price is CNY415
CNY477 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065

What's nearby

  • Beachwood Mangroves Nature Reserve - 3 min walk - 0.3 km
  • Durban Beach - 2 min drive - 1.8 km
  • Golden Mile - 2 min drive - 1.8 km
  • Japanese Gardens - 2 min drive - 1.8 km
  • Umgeni River Bird Park - 2 min drive - 1.5 km

Getting around

  • King Shaka Intl. Airport (DUR) - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Capsicum @ Britannia - ‬3 min drive
  • ‪Steers - ‬4 min drive
  • ‪LoveCoffee - ‬3 min drive
  • ‪Delfi greek taverna - ‬3 min drive
  • ‪Chicken Licken - ‬5 min walk

About this property

The Riverside Hotel

  • The Riverside Hotel is a great choice for your beach stay in Durban North, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. Offering pool views, Riverside Cafe serves breakfast, lunch, and dinner. There are 2 bars/lounges, a snack bar/deli, and in-room conveniences like refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Riverside Cafe - This poolside restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Riverside Poolside Bar - This poolside sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hops - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for ZAR 55 (rates may vary)
  • Wired internet access is available in public areas for ZAR 55 (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately ZAR 140 for adults and ZAR 100 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:30 PM
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Three Cities Riverside

Three Cities Riverside Durban

aha Riverside Hotel Durban

Three Cities Riverside Hotel Durban

Riverside Hotel Durban

aha Riverside Hotel

aha Riverside Durban

aha Riverside

aha Riverside Durban North

The Riverside Hotel Hotel

The Riverside Hotel Durban North

The Riverside Hotel Hotel Durban North

Frequently asked questions

Does The Riverside Hotel offer free cancellation for a full refund?

Yes, The Riverside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Riverside Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:30 PM.

Are pets allowed at The Riverside Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Riverside Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by The Riverside Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Riverside Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Riverside Hotel?

No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (5-min drive) and Sibaya Casino (15-min drive) are both nearby.

What is there to do at The Riverside Hotel and nearby?

Have fun with activities like boat tours, hiking, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. The Riverside Hotel also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near The Riverside Hotel?

Yes, Riverside Cafe offers pool views and poolside dining.

Does The Riverside Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.

What's the area around The Riverside Hotel like?

The Riverside Hotel is located by the river, a short 19-minute walk from Japanese Gardens and 7 minutes' walk from Beachwood Mangroves Nature Reserve.

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Reviews

The Riverside Hotel Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.8

Property conditions & facilities

Popular mentions

Room
Shower
Water

Reviews

Verified

10/10 Exceptional

Excellent staff,food and rooms.Design of hotel is good. Only disappointment was security and night staff did nothing to keep the Paarl Boys High Hockey team quite despire multiple calls to the reception and night manager
Gavin, 3-night trip
Verified

8/10 Very good

👍
Carl, 2-night trip
Verified

10/10 Exceptional

All good
Verified

8/10 Very good

Water issues!!!

Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Michael, 1-night trip
Verified

2/10 Poor

Worst

They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
Myles, 1-night trip
Verified

8/10 Very good

Terrible service average hotel

I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
Zarina, 2-night trip
Verified

10/10 Exceptional

Excellent

Was a good stay overall
Wesley, 1-night trip
Verified

6/10 Good

Hotel tried cancelling booking after payment.

Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
michael, 1-night trip
Verified

8/10 Very good

The accommodation was comfortable, central location, quiet with professional staff. Only issue was the shower being in the narrow bath, and then leaked water onto the floor.
michael, 2-night trip
Verified

4/10 Fair

Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons 1. Only 2 pool towels were available when I requested 4. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels 2. Extra bath towels were not available as they were all in the dryer. Really? 3. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day. 4. Hand towels were not replenished with 2, only 1. 5. Bath towelling mat was never replenished for 2 of my 3 night stay.
3-night trip
Verified

10/10 Exceptional

brilliant weekend of rest and relaxation

Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
Ritesh, 2-night trip
Verified

6/10 Good

Jan 2020

The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.
2-night trip
Verified

8/10 Very good

Initially confusion but it was resolved amicably

I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water
Musawenkosi, 2-night trip
Verified

10/10 Exceptional

Very good place to stay

Amazing place
Vincent, 1-night trip
Verified

8/10 Very good

Not four star

Although the institution offers amenities usually offered by four star hotels I'm not convinced that Riverside is always deserving of four stars. Amenities were generally good however staff performance requires some corrective action. Staff appeared unprofessional at times specifically restaurant and front desk staff. Breakfasts on most mornings was late. Flies were noted on buffet food. Despite me highlighting it to staff nothing was done by staff about it at the time. Breakfast cutlery was dirty. Salt sellers were filthy. The cup on the breakfast table had dessert from the previous night still in it. Clearly not well washed nor checked by staff when setting the table. Management did take corrective but I should not be required to highlight unhygienic concerns to them especially not a four star hotel. One wonders what happens in the kitchen. I rate this hotel three stars at best.
Albert, 4-night trip
Verified

10/10 Exceptional

Great place

We had amazing time
Nnditsheni Charity, 4-night trip
Verified

6/10 Good

I was disappointed with the small room allocated to us as on 2 other occasions we had large spacious rooms and a bath for my wife. A bit noisy this past weekend
Wally, 2-night trip
Verified

8/10 Very good

Had a beautiful stay. Lovely spot within close proximity to all amenities,yet hidden from the crowd.Clean rooms and comfortable beds . Would do it again
3-night trip
Verified

8/10 Very good

Great place for a family visit to Durban

Was a nice stay!
Eugene, 3-night trip
Verified

8/10 Very good

Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step.
6-night trip
Verified

8/10 Very good

Unfortunately there was a cockroach in room 302, and the water in the shower took long to drain.
Wayne, 3-night trip
Verified

8/10 Very good

The only problem was at check in. Person behind the counter was not very friendly. Service was a bit on the slow side although they were very friendly and helpful. Overall had a good stay
3-night trip
Verified

10/10 Exceptional

We had a fantastic stay. Breakfast included was nice and the rooms were beautiful and comfortable
2-night trip
Verified

10/10 Exceptional

The hotel is central to everything, best hotel in Durban
Karon, 15-night trip
Verified

8/10 Very good

Nice and affordable hotel close to everything

Very nice experience, I've already recommended this hotel to my friends
1-night trip