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MainStay Suites Addison-Dallas

2.5 star property
Suburban Addison hotel with outdoor pool

Choose dates to view prices

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast
Exterior
Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
In the heart of Addison-Dallas, MainStay Suites Addison-Dallas offers a welcoming retreat with free to-go breakfast and a manager's reception. Enjoy the outdoor pool, connect to in-room WiFi, or stock up at the grocery store. With dry cleaning/laundry services and an elevator available too.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Connecting rooms available
  • Free breakfast
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Convenience store
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY393
CNY453 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity
Quality Suites Addison - Dallas
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
6.0 out of 10, 1,001 reviews
The price is CNY413
CNY475 total
includes taxes & fees
Nov 19 - Nov 20
Quality Suites Addison - Dallas
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About the neighborhood

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 5 min walk - 0.5 km
  • Village on the Parkway - 13 min walk - 1.2 km
  • Quorum Park - 20 min walk - 1.7 km
  • Galleria Dallas - 4 min drive - 5.6 km
  • University of Texas at Dallas - 12 min drive - 17.0 km

Getting around

  • Love Field Airport (DAL) - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive
  • Dallas Union Station - 15 min drive
  • Dallas Medical-Market Center Station - 20 min drive
  • West Irving Station - 21 min drive

Restaurants

  • ‪Improv Comedy Club - ‬7 min walk
  • ‪Ida Claire - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Hudson House - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk

About this property

MainStay Suites Addison-Dallas

When you stay at MainStay Suites Addison-Dallas, you'll be within a 10-minute drive of Galleria Dallas and University of Texas at Dallas. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Dallas Market Center and American Airlines Center are within a short drive.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (344 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Television in common areas
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 125 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas offer free cancellation for a full refund?

Yes, MainStay Suites Addison-Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Addison-Dallas?

Yes, there's an outdoor pool.

Are pets allowed at MainStay Suites Addison-Dallas?

Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at MainStay Suites Addison-Dallas?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at MainStay Suites Addison-Dallas and nearby?

MainStay Suites Addison-Dallas has an outdoor pool.

Does MainStay Suites Addison-Dallas have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and an ice maker.

What's the area around MainStay Suites Addison-Dallas like?

MainStay Suites Addison-Dallas is a short 6-minute walk from Addison Circle Park and 16 minutes' walk from Village on the Parkway.

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MainStay Suites Addison-Dallas Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Toilet
Elevator
Location
Lobby
Breakfast
Bed
Couch
Water

Reviews

2/10 Poor

Check-in went fine, but we were in our room for less than 30 minutes before we saw a cockroach crawling across our floor. When we walked in there was a chemical smell and I could not place it until we found the roach and I realized the smell made me think of Raid. When we went back downstairs I found two more in the hallway. The lady at the front desk was very helpful and gave us a refund and we went somewhere else.
Nicole, 1-night trip

10/10 Exceptional

Great experience loved the suite
Jose, 1-night trip

6/10 Good

The first one they gave me had no towels in the bathroom and no remote control so I asked to switch rooms and when they gave me a second room the second room I walked into the air conditioning was completely off. Management there was kind of understaffed didn't really know what they were doing but overall decent bathroom comfortable bed but definitely the hotel needs some work
Kristin, 1-night trip

2/10 Poor

Don’t do it

Roach infested, stovetop did not work. Room dirty. Sheets stained. No pool first 2 days. Breakfast minimum. Does seem to be under Renovation. But much nicer suites close for same or lower price
Kim, 5-night trip

4/10 Fair

Super run down
Jordain, 1-night trip

4/10 Fair

Not for business travelers. Deteriorating conditions.
Amer, 3-night trip

10/10 Exceptional

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Ronald, 7-night trip

2/10 Poor

Don’t go!!!

I would not recommend anyone getting a room at this hotel! Smelled like smoke and was not clean at all. Roaches were crawling on the floor. I could not stay there!
Chelsea, 2-night trip

2/10 Poor

I showed up for kaboom town but after wards when we went to the room there was roaches in the tub, walls, crawling up the bed sheets and room smelled of mothballs… worst hotel I’ve been to and will not be returning. The lady at the desk was of no help and responded as if she does not have any care as she has accepted all the complaints and feed back as it is a norm.
Claudio, 1-night trip

10/10 Exceptional

Quietly and close to excitement
Ronald, 7-night trip

6/10 Good

I just needed a place to sleep for a few nights while in town. It worked for that need but the place is pretty old and really needs a full refresh. However the price is right for the place.
3-night trip

6/10 Good

It's ok

The suite was spacious and comfortable in general. Some furniture it's old and worn out. The bed was very good and the room quite, I slept well. There are small roaches in the kitchenet and the bathroom, other than that everything else is ok.
JOSE, 5-night trip

8/10 Very good

Clean tvs
Juan, 1-night trip

6/10 Good

All in all, the experience was pretty good! My only issue is that they said there was free breakfast, and upon waking up there was none at all. Only coffee. The first room we received was disgusting, with roaches everywhere, stained sheets, and bugs in the bed. Upon reporting such, they moved us to a much nicer room.
Taryn, 1-night trip

4/10 Fair

We booked our 2 night stay on hotels.com and the photos weren’t bad online. We arrived on site and there was trash all in the parking lot, which is fine if someone would clean up in a regular basis. We checked in and went up to the room and the staff had no idea that there were guys working in the ac in that room. Good on their part for making sure guys were making sure ac was fixed but not too good on their part that they didn’t keep up with the fact the room was occupied at the time. We got a new room and the tvs wouldn’t work at all. We went to the front desk and they loved us rooms again. The third room was fine. The next day we went downstairs to get ice and there was a roach on the ice maker. Hallways smelled like marijuana the whole stay. Also on the last day when we were packing up to leave my husband found a baby roach in the bathroom of the room we stayed in. It wasn’t too expensive so we didn’t cause a big fuss but staff really need to do better. The night shift front desk lady was super sweet though!
Glynda, 2-night trip

2/10 Poor

Terrible stay

The room temperature and thermostat did not get below 79 the whole time during my stay. I changed rooms twice and lowered my thermostat as low as it would go and the room would not cool off. Got as hot as 88 degrees at one point.
Ebony, 7-night trip

2/10 Poor

The online pictures are very misleading-nothing like online. This place is hooded out , furniture is outdated, cigarettes butts are all at the front door , people look like they are living out of there car. Leaky water stains in the ceiling, more stuff —never again.
Nicole, 2-night trip

2/10 Poor

There were roaches in my room. Very disgusting and disappointing. I was not comfortable sleeping there and they would not give me a refund.
Davonn, 1-night trip

6/10 Good

I liked that our room was cool. There were trash bags piled up and blocking the only ice machine. The toilet in our room did not flush. The toilet paper was so thin it disintegrated at first touch. No access to the dining area. No complrmentary coffee. Carpets are old and dingy.
Dianna, 1-night trip

4/10 Fair

Don't expect much for the cheap price.

We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
1-night trip

2/10 Poor

No Breakfast as stated and there was roaches but the team and the front desk was nice
Daralynn, 2-night trip

2/10 Poor

Place is dirty and roach infested. Hallways smell like urine
Elena, 3-night trip

2/10 Poor

Roaches, Dish washer didn't work, It smelled terrible in the building, elevator was not working, Room was dirty, Night worker was asleep at the desk,
Pamela Garcia and James, 2-night trip

4/10 Fair

I hated my stay here. They charged a $100 deposit for a rundown, unsafe hotel. The first front desk representative was rude and clueless. The elevator didn’t work, the building was hot, humid, and smelled like cigarettes. People were walking around without shirts or in just underwear. Our room door didn’t close properly, the bathroom door wouldn’t shut, the towels and furniture were stained, and there were roaches. The only positive was the representative at checkout, who was polite but everything else, and especially the first staff member, was awful.
Guadalupe, 1-night trip

2/10 Poor

Disgusted

It was extremely dirty, the inside of the hotel smelled like urine and musty. There were cockroaches in the bathroom and on the bed. The staff werent able to make me a room key so she opened the room key with her master key and said not to leave the room because she cant make a key. Im extremely disappointed and waste of money.
jennifer, 1-night trip