Hotel had parts of it that were remodeled and pleasant but the large pool was closed and only kiddie pool was available.
Our room smelled really bad, musty pig smell. Black water came out of the faucet. Also the tub had sand and grit in it but we had not been in any dirt so it had to have been from the water.
We had two rooms for a two-night stay and the rooms did not get cleaned, no new towels and the garbage was not removed. When I asked for clean towels they said they had a full hotel and didn't have any more towels. They indicated they were washing them and would I like put on the list but I never received any clean towels. The room only had two sets to start with so had to use wet towels on the second day.
Staff was friendly but I never saw cleaning staff in our wing. The only reason I didn't ask to have a different room is that we were located by each other and I wanted the convenience.
I usually don't put reviews up but the shape of the room and the dirty water was concerning. The bed was comfortable.
The area to eat breakfast was pleasant, the food was low average. OK but no the best I have had.
真实旅客
2 晚家庭旅行
10/10
Cheryl
1 晚行程
8/10
Took forever to get checked in and wasn't told anything about the pool not being open. My kids were disappointed!
Lindsay
1 晚家庭旅行
10/10
Justin
1 晚行程
4/10
Christina
1 晚行程
10/10
Cristine
1 晚行程
10/10
Thad
2 晚行程
10/10
Good value
Daryle
1 晚浪漫旅行
8/10
Sandra
1 晚行程
8/10
Larry
1 晚行程
8/10
Joel
1 晚行程
10/10
Alberto
1 晚行程
10/10
Sheila
1 晚行程
4/10
The pool was disgusting and needs major improvment! Can't even fix the basketball hoop in the pool and the water slides weren't even working.
Amanda
1 晚行程
6/10
真实旅客
1 晚家庭旅行
10/10
First
Alberto
1 晚行程
8/10
Joseph
1 晚行程
8/10
Nothin to much
Jessica
1 晚行程
10/10
The room was clean, quiet, comfortable, and perfect for the purpose of our stay
Tracie
1 晚家庭旅行
10/10
Anyvette
1 晚结伴旅行
2/10
lian
1 晚行程
2/10
There were bugs all over the ceiling. We will never stay there again. The picture of the room did not match what room we were placed in. The front desk lady had her belly out when we checked in and the WiFi didn’t work and when calling down to the office they simply said they didn’t know. There were bugs outside of the room down the hall and all over the ac unit. The shower head leaked and the overall experience was terrible and unacceptable.
lian
1 晚浪漫旅行
10/10
Paul
1 晚行程
6/10
It was nice to have close parking, however, it was confusing to get to our room from the lobby. Signs weren't clear and there was a wedding going on which was weird to be walking through that area to get to our room. Pool water smelled gross.