We arrived early, the check in receptionist was nice and pleasant but made sure we knew there was no way to check in early, even if our room was available unless we had paid the early check in fee. We were allowed to use the pool but could. It get pool towels until after check in. When we got to our “ocean view” room we realized that was not the case, our balcony view was a parking lot. I choice to upgrade to “ocean front” which truly means, 4th floor, ocean VIEW. There is no such thing as an ocean front room. So for almost $300 more we overlooked a public parking lot, over a sand dune and the could see the ocean. The room was fine, felt clean, beds comfortable and ac worked great. Our room did have a dehumidifier in it that was very loud and could not be turned off. They offered beach chairs and pool towels. The did come and take our trash and replenish towels on day 2 of our stay. Even though the stay was not a complete bust, my family will not be staying at hotel tybee again.