Nestled in a serene setting, The Windsor Hotel TOYA offers an unforgettable luxury experience. Enjoy 18 holes of golf, unwind at the indoor mineral hot spring (onsen), and indulge in French cuisine at Gilligans Island. With ski-in/ski-out access, cross-country skiing, and snowmobiling on site plus thalassotherapy treatments available - you're sure to have a blast. Previous guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Onsen
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Golf course
Restaurant and bar/lounge
Full-service spa
Indoor pool
Hot springs
Breakfast available
Free train station pick-up
Ski rentals and lessons
Ski passes
Coffee shop/cafe
Coffee/tea in a common area
Feel at home (6)
Refrigerator
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
LCD TV
The current price is CNY1,234
CNY1,234
CNY1,501 total
Jun 14 - Jun 15
Why we love this property
Work and play paradise
This hotel combines business essentials with spa indulgence. Tackle projects at the conference space, then unwind with hot springs, facials, and golf.
Flavors for your palate
Savor French and Chinese cuisines at the hotel's restaurant. A cafe offers morning bites while the bar serves evening drinks. Cooked-to-order breakfast awaits.
Golfer's paradise
The 18-hole golf course at this hotel offers golfing opportunities and lessons. Relax after a round with a visit to the full-service spa or bar.
Shikotsu-Toya National Park - 6 min drive - 4.1 km
Lake Toya - 14 min drive - 7.5 km
Usuzanfunka Memorial Park - 19 min drive - 13.8 km
Toyako Onsen - 19 min drive - 14.2 km
Toyako Hot Spring - 21 min drive - 15.2 km
Getting around
New Chitose Intl. Airport (CTS) - 105 min drive
Toya Station - 21 min drive
Ōkishi Station - 27 min drive
Koboro Station - 35 min drive
Free train station pick-up
Restaurants
月浦ワイン醸造所 - 17 min drive
江戸打ち そばらぼ - 9 min drive
岡田屋 - 16 min drive
cafe balher - 9 min drive
Cafe&Restaurant The Toya - 16 min drive
About this property
The Windsor Hotel Toya, Vignette Collection by IHG
Putting you within a 15-minute drive of Lake Toya, The Windsor Hotel Toya, Vignette Collection by IHG features snowboarding, cross-country skiing, and snow tubing. You can visit the spa to indulge in facials or aromatherapy, and French cuisine is served at Gilligans Island, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool, and a bar/lounge. Ski passes, rentals, and lessons are also available. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
368 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 2 guestroom towers (North and South). The seaside guestrooms in the North Tower building will be under renovation April 1-November 30, 2026, from 9 AM-5 PM daily. Guests will be allocated rooms in the South Tower during this time.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (12 years old and younger) not allowed
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Free train station pick-up*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
What to do
Golf lessons
Golfing
Mini golf
Horse riding/rentals
Segway rentals/tours
Sledding
Hot springs
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Rafting nearby
Working away
Meeting room
Conference space
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Segway rentals/tours
Ski equipment rentals
Facilities
Safe-deposit box at front desk
Library
Golf course on site
An indoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Ski
Ski passes
Cross-country skiing
Snowboarding
Ski lessons
Ski rentals
Snow tubing
Snowmobiling
Snowshoeing
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning and heating
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Dining
Gilligans Island - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
La voute - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.
Tojisanka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
Kogetsu - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.
Windsor Out of Africa - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4840 per person
Early check-in can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako
Frequently asked questions
Does The Windsor Hotel Toya, Vignette Collection by IHG offer free cancellation for a full refund?
Yes, The Windsor Hotel Toya, Vignette Collection by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Windsor Hotel Toya, Vignette Collection by IHG?
Yes, there's an indoor pool.
Are pets allowed at The Windsor Hotel Toya, Vignette Collection by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at The Windsor Hotel Toya, Vignette Collection by IHG?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Windsor Hotel Toya, Vignette Collection by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at The Windsor Hotel Toya, Vignette Collection by IHG and nearby?
Have fun with winter activities like cross-country skiing, snowboarding, and snowshoeing and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation onsite includes segway rentals and hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Windsor Hotel Toya, Vignette Collection by IHG also has spa services.
Are there restaurants at or near The Windsor Hotel Toya, Vignette Collection by IHG?
Yes, Gilligans Island offers French cuisine.
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Reviews
The Windsor Hotel Toya, Vignette Collection by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.0
Location
8.8
Staff & service
8.8
Property conditions & facilities
Popular mentions
View
Service staff
Food
Reviews
Verified
10/10 Exceptional
Feb 4, 2026
Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch.
We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience
Mathew
Mathew, 4-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The room was clean and I love the shuttle service they provided from pick up and drop off between hotel and the Toya JR station. All hotel staff were very nice and the only regret we had was that we only spent three nights in December. We booked the skii class at the site and the instructors and staff were fantastic as well! I highly recommend this place!
Yee Man
Yee Man, 3-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Excellent service, friendly and professional staff, room with scenic view
Eva
Eva, 1-night trip
Verified
6/10 Good
Nov 4, 2025
Yes, but a bit old school. The view however, of the Lake was beautiful!!
Meha
Meha, 2-night trip
Verified
10/10 Exceptional
Jan 10, 2025
It’s a beautiful resort. Lots of activities, wonderful sight seen.
Nikki
Nikki, 2-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Great hotel in the top of toya lake with spacious room and view...5 stars
Wu Meng
Wu Meng, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2024
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Jeffery
Jeffery, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
I like the quiet and beautiful views.
DONG-LIN
DONG-LIN, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2024
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Domingo
Domingo, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2024
Excellent hotel provides excellent service! I will visit in the future.
Tsung-Yu
Tsung-Yu, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back.
Annette
Annette, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2024
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Debora
Debora, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2023
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Xiao
Xiao, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2024
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Mun Kit Marcus
Mun Kit Marcus, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2024
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2024
Beautiful Property and Lovely Staff
Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast.
Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Edward
Edward, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2024
Winter Wonderland
Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station.
The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day.
We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Lee
Lee, 2-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
May 5, 2025
I like dinner restaurants (SUSHI, out of Africa etc) and golf.
JAEJOON
JAEJOON, 4-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Very good
CHAOTAI
CHAOTAI, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Good service
Chi Ho
Chi Ho, 2-night trip
Verified
10/10 Exceptional
May 23, 2023
Incredible lake view
Hiroyuki
Hiroyuki, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2023
we could have both views ocean and lake from the hotel.
It's great!
Kenji
Kenji, 1-night trip
Verified
10/10 Exceptional
Aug 5, 2024
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.