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Comfort Suites Northlake

2.5 star property
Hotel with outdoor pool, near Northlake Mall

Choose dates to view prices

In North Lake, Comfort Suites Northlake offers a warm welcome with a free breakfast buffet and dry cleaning/laundry services. Unwind at the seasonal outdoor pool or stay connected with in-room WiFi. With express check-out, meeting rooms, and helpful staff nearby attractions like Northlake Mall are within easy reach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is CNY642
CNY740 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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  • Free parking
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8.4 out of 10, Very Good, 75 reviews
The price is CNY605
CNY698 total
includes taxes & fees
May 20 - May 21
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About the neighborhood

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269

What's nearby

  • Northlake Mall - 12 min walk - 1.0 km
  • Lake Norman - 9 min drive - 15.4 km
  • Bank of America Stadium - 11 min drive - 18.6 km
  • Spectrum Center - 11 min drive - 18.5 km
  • Charlotte Convention Center - 11 min drive - 18.9 km

Getting around

  • Concord, NC (USA-Concord Regional) - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive
  • Charlotte Station - 13 min drive
  • Kannapolis Station - 28 min drive

Restaurants

  • ‪Dunkin' - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪East Coast Wings + Grill - ‬3 min drive
  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬20 min walk
  • ‪Red Crab - ‬17 min walk

About this property

Comfort Suites Northlake

  • When you stay at Comfort Suites Northlake, you'll be within a 15-minute drive of Spectrum Center and Bank of America Stadium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bob Evans, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a snack bar/deli are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Housekeeping on request
  • Connecting/adjoining rooms available

Special features

Dining

Bob Evans - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from June 01 to September 02

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Northlake

Comfort Suites Northlake Charlotte

Comfort Suites Northlake Hotel Charlotte

Comfort Suites Charlotte Northlake Hotel Charlotte

Comfort Suites Northlake Hotel

Comfort Suites Northlake Hotel

Comfort Suites Northlake Charlotte

Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

Does Comfort Suites Northlake offer free cancellation for a full refund?

Yes, Comfort Suites Northlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Northlake?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Comfort Suites Northlake?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Northlake?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Suites Northlake?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Comfort Suites Northlake and nearby?

Comfort Suites Northlake has an outdoor pool and a fitness center.

Does Comfort Suites Northlake have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.

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Reviews

Comfort Suites Northlake Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for being outstanding, good, and delicious with friendly and welcoming staff, particularly Charlotte. (37 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Couch
Family friendly
Elevator
Location
Desk

Reviews

Verified

10/10 Exceptional

We appreciated the breakfast and the room size and how clean it was
Michel, 1-night trip
Verified

10/10 Exceptional

Everything was very well presented with great friendly staff
Cedric, 1-night trip
Verified

10/10 Exceptional

Everyone was polite and everything was perfect
michael, 2-night trip
Verified

8/10 Very good

Staff was very nice, room nice.
Björn, 2-night trip
Verified

10/10 Exceptional

The staff were very friendly, convenient location, felt safe, free parking, great breakfast offerings.
Ismael, 2-night trip
Verified

6/10 Good

There was white stuff all over the couch. The beds were comfy and the blankets and bedding were cleaned.
Olga, 1-night trip
Verified

6/10 Good

Nice people and good location
Nicole, 1-night trip
Verified

8/10 Very good

Good customer service, clean room
Claudia, 1-night trip
Verified

10/10 Exceptional

Clean and the breakfast was great!
Mikiya, 1-night trip
Verified

8/10 Very good

I was worried about the hotel after reading the reveiws, but am happy to report that our room was clean, no bugs were ever seen, and our car was safe and not broken into. The staff were nice and helpful when needed. The hotel could use a bit of a refresh - elevators and halls were a bit beat up, but the room was nice and for the cost, all was well.
jennifer, 2-night trip
Verified

6/10 Good

The floor was dirty in the room towel was left from someone else in bathroom hallway smell like weed all the time. Staff was nice
Deborah K, 3-night trip
Verified

8/10 Very good

Good quality hotel in good area.

Nice hotel in decent area. Friendly staff and great breakfast.
DUNCAN, 1-night trip
Verified

4/10 Fair

The first room we were given had roaches. Given the arrival time an events happening in the city, we didn’t have other decent options to book somewhere else. We were given another room; no pests in it, however the towels had very noticeable brown stains. If you’re in a bind, it’s quiet, affordable and somewhat of a decent hotel to stay for a quick overnight.
Chiekeya, 1-night trip
Verified

6/10 Good

room was nice clean but water was cold and shower needed work
Manueltruthjaime, 2-night trip
Verified

10/10 Exceptional

Nice property. Easy access to the interstate. Staff was very friendly Breakfast choices were good.
Emma, 1-night trip
Verified

8/10 Very good

Very clean room, easy to check-in, friendly and polite staff. Only issues were door lock wouldn’t/couldn't extend (lock wouldn’t line up with door facing) and no ice machine on floor (2nd floor). Breakfast was decent, nothing fancy, but better than no breakfast at all.
Nicole, 3-night trip
Verified

10/10 Exceptional

Staff was helpful and room pretty clean
Ashley, 2-night trip
Verified

10/10 Exceptional

overall a amazing hotel! breakfast, clean rooms and in a great location
Justin, 1-night trip
Verified

8/10 Very good

Good value, clean, friendly staff

Good value and comfort for quick overnight stays
Carlos, 1-night trip
Verified

8/10 Very good

Clean and spacious room and friendly staff
Jacinda, 2-night trip
Verified

10/10 Exceptional

Room was clean and bed was comfy. No issues!
Camille, 1-night trip
Verified

10/10 Exceptional

Great staff and service

Staff was especially helpful and friendly and the breakfast staff did a really great job also keeping up with stuff rooms where nice and comfortable
2-night trip
Verified

8/10 Very good

The place need some renovations but overall it was good place to stay and good breakfast
Rosa, 2-night trip
Verified

10/10 Exceptional

Very comfy beds, clean rooms and quiet surroundings.
Kapreshia, 1-night trip
Verified

10/10 Exceptional

Clean room
keith, 1-night trip